One of the best Dealerships I've dealt with. Great staff, I mean all of them. Service is outstanding. Open late hours on Thurs. Mod. freindly. Many of the NESIC members are happy to drive 50 miles for an oil change.

Suresh

Personal Note: Bought 2 cars from them..pretty much everything done over the internet. Went signed papers... walked out in 15 mins. I dealt with John Martin.

My personal thoughts on Exeter vary slightly.

I think they have a great service and parts department, and I won't go to another dealership for any work to be done to my car.

However, I believe they're sales department is no stand out over anyone else. It may be because I was a 20 year old with not much money, but I don't think things went as well as I wanted.

I got the car for a good price <$500 over invoice. And they allowed me to pick up my new car after hours. However, when I did pick it up, it had less than half a tank of gas, and two big dings on the hood, which were poorly covered up with touch-up paint. Because I picked the car up when they were not there, I couldn't prove that I did not do it. Also, I was forced to do all the "running" myself, in terms of insurance and registration.

So there's my story on Exeter's sales. But again, they're parts and service are definitely top notch. :)

Terrific service department. Always treated me very well and done good work. I live on the south side of Boston and while it's not worth the drive for an oil change, it is worth heading up there for more or less anything else I'd rather not do myself.

Exeter's Service and parts departmenthttp://www.i-club.com/forums/images/icons/icon14.gif

Of course you did all the running yourself!
How many New Hampshire car dealers deal with Mass insurance companies & Registry of Motor Vehicles??
None I've ever heard of...(altho', here in the 21st Century, you'd think the states could be more reciprocal than just info about violations, wouldn't you?)
Probably couldn't get them to give you a Mass sticker either, right?

yes, I realized that they couldn't do any of the stuff I wanted them to... and that was a pisser, but not the main reason for my dissatisfaction.

it was the dings on the hood, half tank of gas, and 100 miles on the odometer that upset me.

They wouldn't budge from sticker, no test drive allowed, and the sale manager was not very professional. I walked away and I am in no rush to visit their showroom anytime soon.

I haven't given up on them, though. I will be taking my WRX in next week for some issues to be looked at. Their service department sounds like they know their stuff. Hopefully, I'll be able to follow up on this post with a glowing recommendation for their service department. We shall see . . .

Exactly how mod friendly is Exeter service dept? I bought my WRX there and was wondering if they'll void warranty for BOV or boost controllers, etc. Any info??????

Got my WRX at Subaru of Nashua, very happy with the sales team there. They gave me a great deal on my trade, and wrapped everything up quickly and professionaly. No Hassles! Although they did promise me a Silver wagon, but in the end I settled for a red because they couldn't get one right away. Not their fault these things are selling like hotcakes around here I suppose... I'll let you know how the service is after my 5K.

Went up to Exeter Subaru in Stratham, NH (www.subaruwrxparts.com) and the parts dept. is great. After dealing with the Audi gestapo for the past year (You mod!? Vee Vill Void Yoor Waren-tee!!!) it was a pleasant surprise to get all the factory options I needed and some good advice on aftermarket stuff from very down-to-earch parts dudes.

I like Subaru of Nashua too. good group of guys up there. Although I am in Flatirons Subaru country now in Bouler, CO. That is the best dealership ever.

Go Chelmsford. My hometown...

I bought my wife's Outback from Jake at Exeter Sube and will soon buy the WRX I've been waiting for.

I was ready to buy in August, then September hit and the economy and my personal business suffered a bit. Since then, I go to the dealership about once a week, and Jake never makes me feel guilty or bad about waiting so long to be able to buy. He will still spend any amount of time I want.

The owner of the Dealership, Dave, is a very cool guy, and is generous to the non-profit business my wife works for.

Summary - If you are looking in Southern New Hampshire, definitely check out exeter Subaru, and definitely ask for Jake

PS the techs there are WRX nutcases with all kinds of cool stuff to check out.

We bought our '99 Legacy GT wagon from Exeter Subaru through Autobytel.com when we lived in Maine. Got a great price and they delivered it to our front door. I forget who we dealt with but they were very professional and direct. No B.S.ing around.

They made the whole car buying experience easy. I would highly recommend going with them.

OK about a month a go a 19 year old kid sporting a done up Civic rolls into their parking lot. A guy by the name of Jon Martin walks out and shakes the kids hand. The two of them take the 2002 wrx demo car out and give it a little TLC. Flash forward to Thrusday October 24th. I am shaking hands with John once again and driving the car I have dreamed about.
The guys at Exeter Subaru RULE!!! I went to other dealerships in my area such as Tri-City Subaru. The only response I recieved was a cold shoulder and a high monthly payment. I reccomend the guys (especially Jon) at exeter. Ther reputataion preceeds them as a "mod" friendly dealership and their sales staff is top notch. I am proud to do business with them and look forward to many years of service with them. Just wanted to let everyone in I-Club know that these guys are the best, and that they even run www.subaruwrxparts.com. So not only do I have a great team to answer my questions but I also have a shop to buy and have stuff installed at! Thanks Exeter Subaru and thanks Jon Martin!
~Chris Kage, Proud new owner of a 2003 platinum silver WRX.

I just dealt with Mike in parts at Exeter Subaru. Most positive experience i have had with a Suabru dealer by far......

Parts- Top-notch. (DUH)
Sales- Great. John is a great guy. I didn't by my car there, but I've spent some time pondering there. My girlfriend bought a car from a Jenn there, she was a little flighty, but we already knew what we wanted, so she was just the middle, um, woman. She has since left the dealship.
Serivce- Did a good job, but, I've have more than a few mix-ups with info about where they were work-wise on my car. They need to work on people skills, I think.

Did I mention that they have a great parts department? (thanks brian!)

I have lived in Exeter for 16 years now (longer than I have had my license), and have heard nothing but good things about them. My best friend's parents have bought no less than 4 cars from there, so when I decided to look for a Subaru, they were the first place I went. I dealt with Rich Thomas, who very quickly recognized that I had done my research on the car I eventually bought (used 99 Impreza 2.5 RS), and when I walked into the dealership a few months ago to ask about the STI, he was able to give me straight answers to all my questions, and when the time came, he was able to give me the final details and get the paperwork done for me to order my STI in about 5 minutes. I have been very pleased with everyone there, and though I have very limited experience with their service department, everyone I have talked to has been very pleased with their service. I have absolutely no desire to do business with any dealership other than Exeter Subaru.

Mixstix - that's cool about Nashua, but you should post it on a new thread so that Nashua and other Nasioc members know about it - I don't go digging into Exeter's comments hoping to find Nashua stuff.

Me, I'm on my third car in three years from Exeter, say nothing of thousands of dollars in parts and performance accessories.

Black STI.

Hey kfoote- is that Your blue STI in exeter off High street?

I live about 1/2 mi off high street, so it could very well be me. The easiest way to tell is the "Turner Motorsport" license plate frame, and as of yesterday, I now have the Bilstein PSS9 kit on the car so the car is a lot lower (See thread in "Car parts reviews").

As I mentioned earlier, I've lived in Exeter for many years, and several of my friends have purchased, and continue to buy cars from Exeter Subaru.

I was driving and saw it. Nice that there aren't too many STi's around. There is one other black one in the area, and a couple silvers. Never seen a white one around, though. How's the ride with that lowering kit? Is it just springs, or a whole kit? We should hook up so I can check it out. I live in Newfields.

The kit is a complete set of shocks and springs. It's a threaded body coilover kit with adjustable stiffness shocks. The "9" in PSS9 is for the 9 different shock stiffness settings. I played around a bit with them this morning, and there is a definite difference in the stiffness between settings. Yesterday I drove the car on 9F/9R (softest) and today I ran it on 4F/7R, and the way the front of the car reacted definitely changed, though it was in a way where I still feel that the front springs are a bit soft.

The only white STi I've seen was last weekend in Puerto Rico, and I think I've seen more silver ones than any other color. Email me and we should be able to arrange some sort of meeting.

Kevin

Brian in Parts Rocks the casbah'!

that sucks dude, they sell and install performance stuff their so i figured they would be pretty good their. it can happen anywhere i guess, these people don't care about your car like you do.

Why didn't you just stand your ground and make them pay for the repair IN FULL?

I'm all for being polite if theirs a problem, but when it escalates to the point of that, I would have been kicking and screaming until I got my way or until they called the cops.

I would personally put in a complaint to SOA/SNE letting them know of what happend, and how they wanted to resolve it with only paying for half of the repair, that sends a red flag saying they know their responcible but trying to covor their asses.

I've had problems with taking my car to firestone, when they messed up my car I was uber pissed off yelling and screaming about to kill the so-called-mechanic that worked on my car. The manager working that night let me know that any repair cost will be covored under them, since I wanted to bring my car to a real subaru mechanic to check it out. Luckly, their was nothing wrong with the car besides coolant all over my engine bay, which was cleaned off and they did a ECU scan just to make sure everything was ok. The bill from the dealership was around $90 bucks, so I went back to the firestone, let them know what happened and also let them know what the manager said that night. The other guy (I think it was the general manager of that paticular store), claimed their was nothing wrong with my car and their mechanics are professional enough to tell what a problem is, this is when I exploded and basically let him know if his mechanics had any sense of professionlism this problem would have never occured, also letting him know that im not leaving until I get reimbursed for this repair charge or ill drive out as many customers as I can. The manager finally budged and told the guy working the cashier to reimburse me, I was glad things worked my way.

I sent a nice complaint letter to Firestone letting them know what had happed and what else I intend on doing legally. They settled in my best intrest.

I just picked up a 04 STI from Exeter Subaru on friday. I traded in my 96 Ford Explorer, when they appraised the truck I had a few mods done to it and I also had 20 inch wheels. They wanted to hurry up and get rid of the STI so they told me that they would give me 5000 for my 96 explorer the way it was. I decided to make the deal, so I called them back and told them that I'd bring the explorer in and put some money down. I ended up putting the stock wheels back on before I brought the truck in. I took the truck in and signed the papers and we exchanged keys and the deal was done. The dealer left me a voice mail on saturday telling me that I must give them the 20 inch wheels (worth $2000). We never agreed that the 20's would come with the explorer. Its not stated annywhere in the paperwork. What should I do?

In both cases, I would stand your ground and try to get what you dealt for. Yes, it was probably decieving when you switch the wheels but they should have said something when you brought it in. If you indeed signed paper work and took the car home, they should be legally bound to the deal.
In the paint case, I would indeed stand my ground and make them fix it. If they are indeed responsible, there is no reason you should have to split it. Offering to split it with you is basically admitting guilt
If necessary, talk to Brian in the parts department. He is a mod on this site and a very good guy. Hopefully he could help...
Exeter has been known for being an excellent dealership and hope you guys can resolve these issues

Originally posted by Louidog33
I just picked up a 04 STI from Exeter Subaru on friday. I traded in my 96 Ford Explorer, when they appraised the truck I had a few mods done to it and I also had 20 inch wheels. They wanted to hurry up and get rid of the STI so they told me that they would give me 5000 for my 96 explorer the way it was. I decided to make the deal, so I called them back and told them that I'd bring the explorer in and put some money down. I ended up putting the stock wheels back on before I brought the truck in. I took the truck in and signed the papers and we exchanged keys and the deal was done. The dealer left me a voice mail on saturday telling me that I must give them the 20 inch wheels (worth $2000). We never agreed that the 20's would come with the explorer. Its not stated annywhere in the paperwork. What should I do?

Nothing, you signed the papers the deal is done, dont give them anything else, they just got screwed out of the wheels.

Originally posted by Louidog33
I just picked up a 04 STI from Exeter Subaru on friday. I traded in my 96 Ford Explorer, when they appraised the truck I had a few mods done to it and I also had 20 inch wheels. They wanted to hurry up and get rid of the STI so they told me that they would give me 5000 for my 96 explorer the way it was. I decided to make the deal, so I called them back and told them that I'd bring the explorer in and put some money down. I ended up putting the stock wheels back on before I brought the truck in. I took the truck in and signed the papers and we exchanged keys and the deal was done. The dealer left me a voice mail on saturday telling me that I must give them the 20 inch wheels (worth $2000). We never agreed that the 20's would come with the explorer. Its not stated annywhere in the paperwork. What should I do?

i hope you didn't buy that java black one w/ silver wheels STI they had there. that sucker looked like it was beat. the tires were all scuffed up, the rims had loads of brake dust, and there was black soot all over the tail pipe. i saw that like 3 weeks ago.

Originally posted by WRXSleeper
i hope you didn't buy that java black one w/ silver wheels STI they had there. that sucker looked like it was beat. the tires were all scuffed up, the rims had loads of brake dust, and there was black soot all over the tail pipe. i saw that like 3 weeks ago.

Yeah thats the one, I noticed that stuff too, its not a big deal to me, it only had 18 miles on it. That black soot scares me. I cleaned it off, I'm waiting to see if it happens again.

Originally posted by LinuxGuy
Nothing, you signed the papers the deal is done, dont give them anything else, they just got screwed out of the wheels.

And people wonder why dealers are so skiddish.
They appraised the car as is, meaning with the wheels. He just stole from them and now you are praising him for it.



For shame.

How would you have liked it if you saw that STi in the showroom with the spoiler and all. yet when you get home you see that the spoiler is now gone. How would you feel? Ripped off.

Originally posted by hondaslayer
And people wonder why dealers are so skiddish.
They appraised the car as is, meaning with the wheels. He just stole from them and now you are praising him for it.



For shame.

How would you have liked it if you saw that STi in the showroom with the spoiler and all. yet when you get home you see that the spoiler is now gone. How would you feel? Ripped off.

Dude, its called Business.

Notice what he said....

I took the truck in and signed the papers and we exchanged keys and the deal was done.

They didn't say anything to him when he brought the truck in for the trade-in they could at least have said "Hey, I thought we made a trade-in deal with the 20" wheels" which they did not, neither did any of the contracts from what he said, have any specific notes saying that the trade-in had aftermarket wheels.

Thus, since the dealership didn't stay on top of it, they screwed themselves out of it.

The Papers are signed, the DEAL IS DONE, he doesn't have to give up those rims to the dealership.

Too Sad, Too Bad.

One person likely did the appraisal, while another person did the deal. It is int very likely that the person oing the deal even new about the rims.
Once again to flip flop.
You go in and buy an STi,get everything ready but are unable to take delivery. You send your wife/mother/father whomever to pick up the car. You get it at home and theres no spoiler on it. Deals done so sorry. The other person should have known about the spoiler :rolleyes:
Its called trust. The guy who did the appraising appraised it "as is" i:e the way it sat when the appraisal was done. If he was planning on keeping the rims he should have told them at that time. BTW that appraisal most likely has something along the lines of wheels and tyres alloy, blah blah blah. If its on the appraisal he owes them to the dealer.

Originally posted by Louidog33
I traded in my 96 Ford Explorer,when they appraised the truck I had a few mods done to it and I also had 20 inch wheels. They wanted to hurry up and get rid of the STI so they told me that they would give me 5000 for my 96 explorer the way it was. I decided to make the deal, so I called them back and told them that I'd bring the explorer in and put some money down. I ended up putting the stock wheels back on before I brought the truck in. I took the truck in and signed the papers and we exchanged keys and the deal was done. The dealer left me a voice mail on saturday telling me that I must give them the 20 inch wheels (worth $2000). We never agreed that the 20's would come with the explorer. Its not stated annywhere in the paperwork. What should I do?

Originally posted by Louidog33
I just picked up a 04 STI from Exeter Subaru on friday. I traded in my 96 Ford Explorer, when they appraised the truck I had a few mods done to it and I also had 20 inch wheels. They wanted to hurry up and get rid of the STI so they told me that they would give me 5000 for my 96 explorer the way it was. I decided to make the deal, so I called them back and told them that I'd bring the explorer in and put some money down. I ended up putting the stock wheels back on before I brought the truck in. I took the truck in and signed the papers and we exchanged keys and the deal was done. The dealer left me a voice mail on saturday telling me that I must give them the 20 inch wheels (worth $2000). We never agreed that the 20's would come with the explorer. Its not stated annywhere in the paperwork. What should I do?

And so it cannot be deleted (although I'm sure Exeter has already printed this out)

Originally posted by hondaslayer
You get it at home and theres no spoiler on it. Deals done so sorry. The other person should have known about the spoiler :rolleyes:

Well I suppose Too Sad, Too Bad then huh? Like it would go anywhere if you went back to the dealership asking for your bookshelf spolier, they'll probably make some radical excuse along the lines of "Oh, you probably swapped trunklids with another car (trying to rip us off for another spolier)"

Too Sad, Too bad that Exeter Subaru didn't catch the Explorer with the swapped back 20" wheels before all the paperwork was signed. If theirs nothing on the paperwork that specifically says for a description of the trade-in "Large Aftermarket Chrome Wheels", oh well. By just vaugly checking off or writing "Alloy Wheels" that could mean that the '96 Explorer came with alloy wheels as a factory option.

Fact of the matter is, the Deal is Done, Exeter has no legal grounds of taking the 20" wheels from Louidog33.

And if it has steelies, hes screwed.
Something along those lines (20 in wheels)
I'm sure there would be a notation on the appraisal sheet.

Originally posted by hondaslayer
And if it has steelies, hes screwed.
Something along those lines (20 in wheels)
I'm sure there would be a notation on the appraisal sheet.

I dont think i've ever seen a 96' explorer without alloy wheels, I beleve the only time ive seen an explorer with steelies are the Pre-'94 models.

Ok enough arguing for tonight, goodnight :)

Ok....I normally stay out of opinion posts but here's is my 2 cents.

From the dealership standpoint the car was appraised with those wheels and part of the value that the dealership put on the truck was because of the wheels. The trade should be equipped the way it was when it was appraised.

If the shoe were on the other foot where the dealer took something out of a car after the purchase was made and the customer didn't notice for a few days and the dealerships stand was "too bad, you lose" everyone in here would be complaining about how bad dealers are.

The bottom line is the car should come in the way it was appraised, if you wanted the wheels you should have made that clear before the vehicle was appraised. This reason is why right on our appraisal form it asks "is there any equipment you will be removing from the vehicle" and you sign it.

Just my opinion....

Cliff

This person intentionally misled the dealership. In fact, at the time of appraisal, he signed a form stating that no items would be removed from his vehicle, including the wheels. The wheels were specifically discussed with him at the time the vehicle was appraissed and he stated that he would trade the vehicle in with those wheels on them. We have a signed statemnt from him agreeing to this. The customer was given a value for his vehicle based on those wheels being on the vehicle.

So what's he do, he goes home, takes the wheels off and comes in, and signs the paperwork. Unfortunately, his salesperson was brand new at the time and did not pick this up. The dealership has bought all of this up with him but all this guys does is refer us to his Daddy.

People say dealerships are shady, well what about customers like this.

Why does it have to be a feud? Why are dealers always suspect of pulling a fast one on the customers?

We are a good dealership as many of our customers know but here we are getting bashed. (For those of you that have defended us in the cases of the wheels, thank you)

What is the fair thing to do in the case of the scratched car? I just don't know. We would like to trust everyone that says we scratched their car but we just can't. As Mr. Explorer's wheel case shows, customer aren't always honest. We of course are branded as dishonest just for being in the business we are in.

Did we scratch the car? The possibility is cetainly there. It is also just as likely that the car came in already scratched. What would you do in this situation? Unfortunately, as car dealers, we sometimes have customers try to take advantage of us knowing that we will back down. I can tell you from personal experience and stories that I have heard, that blaming a dealer for a scratch or a dent is a great way to get a free repair job done on your car. I have customers claim that we have damaged their cars in cases where the scratch or dent is so old that there is rust on the affected area. Should we always take the customers word. They don't seem to take our word so it leads to this inevitable conflict and distrust. If we scratched your car, we are sorry. If we pay for a scratch every time some claims we did something I guarantee we would be taken advantage and perform a lot of freebies for folks that know they can take advantage of us.

Recommendation....when you bring your car anywhere for service have a service advisor come out and physically look at your car before leaving it with them. This way any scratches or lack of scratches can be addressed up front.

Originally posted by LinuxGuy


Fact of the matter is, the Deal is Done, Exeter has no legal grounds of taking the 20" wheels from Louidog33.

Linux guy.....Yes we do have legal grounds in this instance. We have a signed statement from the customer that the vehicle would be traded in as appraised and that no equipment would be removed from the vehicle.

We have all of our customers sign this form just to prevent instances like this.

And now we have it in writing from the customer himself that this is exactly what he did. Little does this guy realize that he has just given us even more grounds to pursue this in a legal fashion.

Originally posted by DucatiWRX
I am a very disconcerted about this dealership!!! I brought my brand new 2004 blue WRX in for an oil change this afternoon and it was completly fine when i brought it in. I walk outside after the service and it has a 3 inch scratch through the paint in the bumper. It also has scratches on the trunk where it looks like someone dragged a belt-style key rind along the back. They clame they didnt do it and the service tech got mad at me for saying something. Know your dealers everyone...cause it can make a huge difference (i.e. a giant scratch in your brand new car!!)

P.S. I know it happened there because I am extremely (some say obsessivly) attentive to my cars.

There are always two sides to every story. I have very little say in what the service department does, but I would just like to point out that:

A) The tech who worked on your car does not have a key ring on his belt and

B) The scratches on the bumper started on top (ie: the flat part of the bumper) and proceeded down the bumper, as if something had been dragged across it and slipped. The tech couldn't have backed into anything and caused this damage as you claim.

C) The scratches had touch up paint in them as well as dirt when the owner and service manager looked at your car. I find it hard to believe personally that they damaged the car, tried to touch it up, and then threw dirt in there to cover their tracks. You claimed it rained when you came through Raymond which produced the mystery dirt, though the service manager also came through Raymond after picking his daughter up at the airport- it was a rain-free day. I will not tell you what we found out when calling the other dealership you have been to for service, as you already know that story. You're lucky the owner is paying for 1/2 IMHO ;).


Brian
http://www.subaruwrxparts.com
http://www.wrxstiparts.com
http://www.subarubajaparts.com

Originally posted by LinuxGuy

Fact of the matter is, the Deal is Done, Exeter has no legal grounds of taking the 20" wheels from Louidog33.

Fact of the matter is, they do have a legal option, and the owner is a lawyer. He signed a legal document saying he will not remove any parts from the vehicle as appraised. It was appraised with 20" aftermarket wheels , and was traded in without them. I guarantee you if it went to court, the owner will win. The signed appraisal is just as binding as the purchase and sales agreement ;).


Brian
http://www.subaruwrxparts.com
http://www.wrxstiparts.com
http://www.subarubajaparts.com

:rolleyes: what would an honest person do? if you brought the explorer in with the wheels on it, and didn't tell them that they did not come with it, then they are right to assume that they are included. if they appraised it as it sat, then they have every right to expect you to produce them.i guess some people have no conscience.

Originally posted by subaruwrxparts.com
I will not tell you what we found out when calling the other dealership you have been to for service, as you already know that story. You're lucky the owner is paying for 1/2 IMHO ;).




hmm the plot thickens


brian is the STi upipe and resistor mod safe for an 2004 WRX. i was planning on having you guys do it.

Originally posted by subaruwrxparts.com
I guarantee you if it went to court, the owner will win.

Considering I havent seen the any of the documents, and its basically the bits and pieces of information I get off of the forums, I could have misjudged the situation. ;)

Then I'd advise your dealership to have your lawyer's take the guy to court. Even if the judgement comes out in your favor, its probably going cost more in legal fees to take the guy to court than what the wheels are worth anyways. Live and Learn I suppose right? ;)

(Did you fire the guy who didn't notice the wheels on the truck?)

Originally posted by LinuxGuy
Dude, its called Business.



I would have to call it theft... NOT BUSINESS

Has anyone noticed that Linux guy has no ethics or morals.

Telling it like it is as nicely as I can.

Linux guy...perhaps I have misjudged you..although reading all over your very negative posts over the last two years leads me to believe that I am correct in assuming that you are a person of no moral worth.
Gee...thanks for giving us the benefit of the doubt now after bashing us for the last week.

No Linux guy, we're not going to fire anyone because some punk kid stole some wheels from us. Like I said before the salesperson that assisted said punk was brand new to the business...Maybe you would fire someone for this but it just doesn't make any sense to us.

Always have to blame someone Linux guy? I'm sure you never screw up...and if you do I'm sure you blame it on someone else.

Originally posted by LinuxGuy


Then I'd advise your dealership to have your lawyer's take the guy to court.



Linux guy, I don't think we'll be taking any advice from you, thanks though. Maybe you should advise the kid that stole the wheels from us to do the right thing and return the wheels.

I was here actually, I wasn't referring to your service record, and no personal attacks were made. I made a statement of the facts as I know them, just as you did at the beginning of this thread; there are two sides to every story, and I told the dealership's side. I did hear what transpired, and I know what I know. I'm glad things worked out for you in the end :).


Brian
http://www.subaruwrxparts.com
http://www.wrxstiparts.com
http://www.subarubajaparts.com

I appreciate your goodwill. I feel a bit slandered by your remark about "the other dealership", because I dont know what that means. I am not, nor will I ever be, steering people away from Exeter Subaru. I just feel that opinions should be voiced, as that is the point of this message board.

this punk with the explorer is a punk and should get his A$$ handed to him in a serious way what a peice of **** thats right I said it and hiding behind his parents as well bet he still sucks moms tit or is it daddys dick you have been called out punk

**** off and die.

Originally posted by Louidog33
What should I do?

bring it on big boy ! ! you know what you should do give back what is rightfully the dealerships property you stole and then bragged about doing so very childish I hope if you dont do the correct thing they sue you for all they can

remember this sonny boy all the dealerships are connected togather and there will allways ge someone that knows someone else at the other dealership where you going to go for service ?? and allways woundering if they purposely did something to your car to make it take a $hit something to think about .I who am not connected to the subaru dealership network allready have your VIN # not so hard to do what do you think they will do

here is the picture... the service department at exeter subaru contacts all the surrounding dealers and says keep a look out for this kid in a black STI VIN # bla bla bla he ripped us off what do you think happens next your car will never run the way it should again and if you think it doesnt happen your wrong it does

Originally posted by eatus ravenous
bring it on big boy ! ! you know what you should do give back what is rightfully the dealerships property you stole and then bragged about doing so very childish I hope if you dont do the correct thing they sue you for all they can

remember this sonny boy all the dealerships are connected togather and there will allways ge someone that knows someone else at the other dealership where you going to go for service ?? and allways woundering if they purposely did something to your car to make it take a $hit something to think about .I who am not connected to the subaru dealership network allready have your VIN # not so hard to do what do you think they will do

here is the picture... the service department at exeter subaru contacts all the surrounding dealers and says keep a look out for this kid in a black STI VIN # bla bla bla he ripped us off what do you think happens next your car will never run the way it should again and if you think it doesnt happen your wrong it does

You are right about dealerships talking to one another and giving "heads up" on problem customers. But breaking a clients car???? *** are you thinking, NEVER would I, or any dealer for that matter, break the law, or stoop to his level.

Hondaslayer is right. No dealership is going to screw with this kid's car, mechanically speaking anyway. A sloppy mechanic might actually drop his tunafish sandwich somewhere in his car though. Do you know what tunafish smells like after it sits in a hot car for a couple of days? And that smell, well it will probably never go away.

In this case, I don't think any dealers will have to be warned about this kid because most of them already read the forums in here so they will all be aware of him anyway.

You take the wheels and then you come in here and incriminate yourself.

You're a true genius.

OK Guys - I'm sort of new to Subaru's bot not really. Several of my friends in the UK have had a couple of grey import Japanese spec Scoobies for a few years now and I was fotunate enough to drive them. Well, that said I did find a dealer to let me drive the '05 STi here in NH and what a ride it was. Same for the '05 EVO. Both great cars!! :banana:

However, the time has come to plunk down the cash - for the STi. So some research is in order. What's the feedback on Exeter Subaru. The sales guys seem to think the members of this forum think highly of the dealership! I'd like some comments from anybody who has dealt with these folks. Service and support is important. Especially after reading about the voided warrantys' and Tranny issues some have had! So, please comment and be honest!

Thanks!

Brian (North Ursalia) is part of the parts team over there, Good guy.

My first Subaru purchase at Exeter a year ago was through the traditional sales person. First off the person was a newbie. It took 1 hour to get the car to test drive which is unacceptable. The second huge faux pas was initial offering the car at sticker - $50. They did the hem and hay and finally came to a reasonable price after more time. The delivery they did not give me the extra factory key but a copy and the FOB was not the OEM.

The service department is great except they lack of a decent balancer. I have had ongoing issues with vibration at higher speeds. (65+ mph). After a few visits to Exeter Subaru, I finally took a good tire shop(at their suggestion). A RE92 tire was id'ed as having excessive road force and replaced by Bridgestone.

I just had my second sales experience of a Legacy GT wagon for my wife. The majority of interaction was over phone with John Martin and a sales person Joe who worked with wife at dealership. They were both beyond excellent. Everything so far has been effortless. I would highly recommend working with John Martin by phone who is efficient, courteous and fair.

this thread needs to be revived... anyone been here recently? To buy a 2010 white STi with gold bbs rims?