Some of you may have read my other post asking about places to get a set of ADVAN rims...

Well, they are finally on order... It was a toss-up between a couple different vendors:

1 - Auto Imaging
2 - GodSpeed
3 - Takakaira

... and the vendor I went with was GodSpeed... Dan was able to get back to me with pricing and availability and was able to answer any questions (no matter how stupid) that I had...

Reasons why I didn't go with the others... well, they were all seemed to be pretty comparable in price but dealing with an overseas company may cause some headache if anything were wrong with the shipping or order... I realize that the guys at AutoImaging are busy I would have rather kept business local, but no matter how hard I tried, they never got back to me on pricing...

So, I ordered my ADVAN Model 7's in Gunmetallic - 18x7.5 and a set of Tein GC-8's through GodSpeed... if you are looking for anything or just information... ask Dan and he will get it to you.

Oh, there are some people looking for wheel weights. Here is a link...

http://www.fortunecity.com/silverstone/alfa/563/wheels/wheelweights.html

Hopefully I will be picking my car up on Monday :devil: and my wheels and suspension should follow within a couple of weeks...

Thanks to Scott Putnam (I know you would do a search, Scott!) up at Morries - good guy and knows his stuff.

One last thing... what kind of discount are we supposed to get through Tire Rack??? I called and told em I was a member and the price they quoted was pretty much list price for a set of AVS Sports... wassup with that???

Sorry for rambling on, just thought some of you might like to know...

Godspeed rocks! Dan is just great to work with and really knows his stuff. Highly recommended.

I picked up my blitz sbc-id and Volks from him. Fantastic customer service. I just can't say enough good stuff... If I had any more money I'd be making him richer too.

How's about an STi 6-speed, complete, shipped to your door? WOW.

Shameless website plug:

godspeed.hack.net (http://godspeed.hack.net)

Cheers!

I have to admit so far that Dan is very knowledgable and fast in answering any inquiries.

:D Just to hop on the bandwagon with you guys.....I ordered a blitz blow off valve with the custom flange from Dan, Excellent product and excellent customer service on the phone and through email!!!!! I will definately do business with Dan and Godspeed again..

I wanted to say that I just got ALL of my gauges from Godspeed! Thanks Dan! This is the second time I've delt with them..and I must say, they are great! All questions are answered...you are always up to date...

4 Defi Gauges
Blitz DD BOV - which rocks :devil:

Thanks Dan

Cool... I am thinking about picking up that package from him as well.

Did you get the center dash housing as well???

Let me know how the install goes on those...

Thanks!

No...I'm putting them on my apillar.
I have some ideas for mounting...

:devil:

i bought some tein coilovers from god about 3 weeks ago and still haven't recieved them. anyone else purchase teins from him? how long did delivery take? thanks,ian

Hey, Ian, have you tried calling or emailing Dan? He was always very prompt when I called or emailed. I ordered some Tein springs from him, which he was getting through TRi Tuning, they stiffed him. Even so, when I asked for a refund, I got it the same day. He may well have had to order your coilovers from Japan, 3 weeks is not very long if they are coming from Japan. Bottom line, call / email Dan, he is a great guy and will get back to you ASAP.

- Trent

i have sent many emails, he had told em that the teins were in stock. i asked if they were coming from japan and he said,"no they are in stock".

Dont worry about it. I ordered the Tein RA's from god a few weeks ago, and they came in as expected. I'd just contact Dan and see whatsup. But dont worry about being stiffed.

Yeah, Dan rocks!!! I got my SBC-id from him. His prices are awesome and he keeps you informed! I would definitely buy from him again!

I would like to thank Dan of Godspeed for the courteous and respectful way he handled my order.Honesty and integrity are alive somewhere in michigan.
godbless-godspeed
james nicol

I second that! I have ordered from him several times now.Every order has been handled in a prompt proffessional manner. The quality of the product is good, and the service is even better. He has always answered any questions I had, in a knowledgeble proffessional way.

Keep up the good work,

Rocky

Dan has been always on top of his game. I have not once been disappointed with his service and his profesionalism (sp?)

Suresh

I sent him an email yesterday for a part I have had a really hard time finding and he wrote me back in 5 minutes and said he had it in stock. I told him I wanted it, via email, and 3 minutes later he responded with the price, with shipping. I will be sening him the money today and I will definately report about how fast the product gets here, and I am sure it will be very fast!

Great job so far!!!

Pete

God bless Godspeed.


I've spent thousands of my hard earned dollars and Dan has always made me happy to do it.

Anyone know what is happening with GodSpeed.
I just went to their website, and there is a note
that they are temporarily shutdown! No phone
calls or emails.

I'm still waiting for my Defi order!

Originally posted by tnmn28
Anyone know what is happening with GodSpeed.
I just went to their website, and there is a note
that they are temporarily shutdown! No phone
calls or emails.

I'm still waiting for my Defi order!

God is away taking care of a personal matter,says he'll be back shortly.Keep an eye out on the clubwrx.net board,he posts there a lot.

Thanks subaruman! I'll watch that other forum.

Anthony

Where has God gone? (http://www.clubwrx.net/forums/showthread.php?threadid=6103)

He left a notice on clubwrx.net, so not to worry too much guys.

-Alan

If you (Dan) happen to read this, good luck and I hope everything works out OK for you.

To everyone else, you can't imagine how hard it was for me to avoid the cheesy pun of using the term "godspeed."

Let me just say that Dan is the man all the way.

I have been talking to Dan lately about an Exhaust (Blitz Touring Spec) and he was awesome with the info. Emailed me back quick and sometimes late at night not during business hours.

I have had some bad luck with a certain vendor (Vivid) taking my money and not sending me my product so I asked Dan if I could send him 75% of the money and the rest when I recieved the tracking number. He agreed. Awesome and understanding.

Thanks Dan

I have bought a Godspeed Uppipe and Downpipe and I think his products are awesome

- Matt

Me and my GF ordered a UTEC computer for her WRX on tuesday I believe, it arrived today. Service was super friendly.


I called back today after receiving it to ask a few questions. It turns out they preloaded all the maps (1-4) for me, and answered a BUNCH of wrx questions for me. Explained how to use a bunch of features on the utec and discussed a bit of tunning theory with me.


I was very impressed and WILL buy from again for my next purchuse, I suggest you also shop there!

Okae, I purchased a Blitz Touring Exhaust from him about 2 month ago. He told me it was in stock, and just needed to be cut. No big deal. Ive been waiting and waiting. I got an email about 1-2 weeks ago saying it was cut and would be shipped out. I just want some more info on whats going on. I have sent numerous emails, called, but still nothing. I'm not knockin Dan hes an awesome Vendor just need some information!!!

- Matt

Moving this to the correct forum.

Thanks, I thought I posted it here originally :)

Awesome, Dan got to me!!!

Dan has been more than helpful in my many orders placed in the past few weeks. Informative and helpful, fast service. I told him myself i would do my best to make all my future purchases from GODSPEED!!

Dan is a great Vendor. Even though I had some contacting issues with him he explained everything and took good care of me.

Thanks Dan.

Another thumbs up for Godspeed. Great communication, shipped promptly (ordered Wed,received Sat!), with excellent followup. I needed an extra gasket due to my MY error and Dan sent a replacement free of charge. Based on my experience I'd recommend Godspeed highly. I wish they were closer...then again maybe not...it'd be too tempting... :)

Another satisfied Godspeed customer. Ordered a few parts from Dan and they all arrived very fast and at a great price. Thumbs up to Godspeed.

I WOULD JUST LIKE TO THANK DAN FROM GODSPEED FOR ALL HIS HELP AND INPUT WITH MY QUESTIONS IN REGARDS TO MY STI AND WHAT EXHAUSTS AND INTAKES HE RECOMMENDS. HE WAS REALLY HELPFUL AND RESPONDED QUICKLY. I HIGHLY RECOMMEND HIM TO ALL SUBARU OWNERS. HE HAS GREAT PRODUCTS AND IS VERY KNOWLEDGEABLE. VISIT HIM AT www.godspeed.hack.net

Matt

the new site is www.godspeedinc.com....just fyi.

Originally posted by happasaiyan
the new site is www.godspeedinc.com ....just fyi.

;)

THanks Matt! We try our hardest. Anyone can sell you a part but not everyone offers the tech support after the sale not to mention the honest guidance before the sale that we offer. If you should need anything else or have any questions do not hesitate to ask.

can you get a cwest or even replica for a 95 impreza 4door...how much?thanks:D

I second that Dan's a great guy.

Perhaps if my current scheme goes through I'll be getting some goodies from Godspeed. Gotta support my hometown boy. :D

-mykr.

Just wanted to say Thank you to Dan at Godspeed.
Just received my gaskets.
Speedy delivery, sounded A+++ nice guy over the phone.
Good service:D

The time has come for me to voice my problem with Godspeed. I have held off to this point for fear that he would become even less motivated to resolve my issues. It is now apparent that it is not possible for him to become less motivated.

For more details please see http://www.pegdrgr.com/godspeed_sucks!.htm
Also the links below will take you to the e-mails between us.

The basics:
Late in March of this year I decided to purchase a GT30R turbo kit from Dan. I was looking for one of the early GT kits, and Dan seemed to have a great setup. After spending a couple weeks talking with him I placed my order. Dan promised me the kit by the end of the first week in April.

I did not get my first parts until JUNE! In order to get those parts I had to threaten him with cancelling the order and making him promise to ship me the parts, and get me a tracking number. Even after making that threat several times he did not ship me all my parts. The ones that I did get had issues, numerous issues. After trying to work with him I determined that I was never going to get parts that would work, let alone make me happy.

I have included all e-mails between Dan and myself in that link and below. Please read them. The only modifications I have made is I blocked out my name and my e-mail address since it is a work address, and the price I was quoted on a motor I ended up not buying. All changes are in red.

The short list of issues includes items such as:
1. A hole in the up pipe that was Jethot coated
2. Female to female V Band clamps on the up pipe
3. no O2 bung in the downpipe for the rear O2 sensor
4. No support to hold the turbo
5. Missing V Band clamp
6. Missing turbo to IC adapter
7. 3/8" barbs fittings for 1/2" hoses

There are a total of 12 items that were wrong with the kit at the time I first received it. For a kit that was $3,800 and over 2.5 months late that is totally unacceptable. Dan did over night me some of the parts, however we agreed he would send them all the first day, he did not. In fact at the end of the week he had only sent me 1/2 the parts. Instead of letting me know that 1/2 the parts had not been sent he just kept silent.

That was it for me, I cancelled the order. Dan said he understood and he would refund my money as soon as he got the parts back. I send him all the parts, packaged up better than they were when they were sent to me. My reward for this was he refused to give me all $3,800 back. Instead he claims he can not refund my money on the coating or the shipping. I am not returning this kit becuase I changed my mind, I am returning it becuase it does not work, will not work, and is approaching 3 months past it's promised delivery date.

Here are some pictures of the items that were wrong about his kit.
http://www.pegdrgr.com/images/Godspeed/DSCN2351.jpg

http://www.pegdrgr.com/images/Godspeed/DSCN2354.jpg

http://www.pegdrgr.com/images/Godspeed/DSCN2355.jpg

http://www.pegdrgr.com/images/Godspeed/DSCN2360.jpg

http://www.pegdrgr.com/images/Godspeed/DSCN2361.jpg

http://www.pegdrgr.com/images/Godspeed/DSCN2363.jpg

http://www.pegdrgr.com/images/Godspeed/DSCN2366.jpg

http://www.pegdrgr.com/images/Godspeed/DSCN2367.jpg

http://www.pegdrgr.com/images/Godspeed/DSCN2369.jpg

http://www.pegdrgr.com/images/Godspeed/DSCN2370.jpg

http://www.pegdrgr.com/images/Godspeed/DSCN2371.jpg

E-mail 1 (http://www.pegdrgr.com/gt30r_kit.htm)

E-mail 2 (http://www.pegdrgr.com/new_page_2.htm)

E-mail 3 (http://www.pegdrgr.com/new_page_3.htm)

E-mail 4 (http://www.pegdrgr.com/new_page_4.htm)

E-mail 5 (http://www.pegdrgr.com/new_page_5.htm)

E-mail 6 (http://www.pegdrgr.com/new_page_6.htm)

E-mail 7 (http://www.pegdrgr.com/new_page_7.htm)

E-mail 8 (http://www.pegdrgr.com/new_page_8.htm)

i was going to get that same kit NOT any more.

I feel for you. What a headache! :(

You do gotta remember tho.. he doesnt have your car there to fab up the kit.. nor has he made this kit before. Welcome to the world of guinea pigs.

Actually he has made several of these kits. I was not a guinea pig. If you read the e-mails you will see that he sold the proto unit to someone else, GTR STI I believe, and mine is a "production unit.

What a bunch of...

Thanks for bringing this to my attention. I doubt I would have bought from him but it is nice to hear ahead of time what kind of crap is out there.

Good luck in getting your money back.

Wow - pretty bad experience. I hope everything works out for you...

Thanks everyone, it will work out. I have taken it out of Dan's hands for now.

So you're gonna get all $3800 back?

I believe so.

yeah i told people to stop buying from him 2 years ago

Originally posted by pegdrgr
I believe so.

:)

wow and I thought this was gonna be one of those end-all kits kit.

From a business POV. We get charged 2.9% + 25-50 cents per transaction depending on the carrier. Shipping for a turbo usually runs at least $60. $3,800 x 3% = $114 + $60 shipping + the over night shipping charges he incurred. You also stated you want the piece jet coated. He also waived the 20% restocking fee due to the fact he knew he gave u a pos product.

Before you get your panties all tied up, look at it through his point of view. The cc might have refunded the 2.9% charge, but I dont know for a fact since I dont handle returns. The jet coated pipe should not be refunded. Dan could of said, your SOL and made you keep the kit. You would of been screwed with a poor quality turbo kit and out $3,800. Just be happy he refunded you $3,500 because most shops would of cared less.

If anyone wants to jump down my throat, all Im trying to do is show you how the "other" side is.

I have been looking at it through his eyes. That is what made this last 3 long months. The fact is the kit was not what he promised, nor functional. I would feel bad about the shipping charges except HE choose to ship me 1 part at a time day after day. We agreed that he would ship me ALL the parts, he chose not to. He incurred much of the extra shipping charges by not fulfulling what he agreed to. If he told me that he did not have the parts and that he needed a couple days to get them together I would have agreed to that. Instead he lied to me, told me that he had all the parts, and that he would ship them all to me over night. He did not have the parts, and had no intention of shipping them to me. So to buy himself more time from me he chose to ship me one part at at time. Honesty would have gone a long way to avoiding this situation. Telling me that it would be there tomorrow is what finally broke the camels back.

I do not wish this to turn into a jump down anyones throat thread. Ideally we can talk about the situation, and worse case decide that we do not agree. However I sleep fine at night knowing what I have done with Dan. I gave him so many chances to do right by me. I even tried to give him some technical advice regarding the kit, like hey you need to mate male and female connectors for the V band clamps. Something that he did not know......

I did not change my mind and refuse the kit. I paid for it, and never received what our sales contract indicated. After 2.5 months of delays I chose to not allow him any more time. This is not me being irrational, it is Dan being unable to deliver.

Dan never communicated to me in writing or on the phone that there would be a 20% restocking fee.

Its not a KIT its a MESS.
If a person wants to do good business he will refund ALL the money.
Its not like he recieved everything COMPLETE and on time and in good shape.

My 2 cents

What a story, sorry to hear you went through all of this. I know I wouldn't have stood for any of it too. I hear negative things about godspeed every now and then, but I've never heard of anything this big.

I also wanted one of these kits- Gt35R for my brother but decided on the green. Good thing I went that way.

Good luck at finding a new turbo, get a greddy t67-- pieces are nice, just need to do some custom piping for IC if you don't have Greddy FMIC and to the downpipe b/c it's a JDM spec.


Clarence

NUmber one thank you slow type R. This kit (before it was coated) was test fitted on my STi so it did fit and fit very well. In fact we have some pics I believe of the kit installed. We ran into a problem with the return line for some reason due to the hose being a slightly different size but the actual pieces did fit if assembled correctly. If I remember correctly you can not use the flaged bolt on the uppipe. You have to use regular bolt and stud for it to clear the uppipe. Yes it is a tight fit. Everything is a tight fit to clear everything else in that engine compartment. Since we designed it on the STi we did not realize the cruise module had to be relocated. We will make sure anyone with a WRX knows this before shipping anything in the future. The hole in the uppipe baffles me. We welded the uppipe inside and out as we have our regular uppipes for years using a Miller Synchrowave 250DX TIG aircraft welding unit. I still have not figured it out yet but we are inspecting all the other uppipes we already have made to make sure nothing comes back from the ceramic coaters with a hole in it. I apologized to Jarrod and told him that the $200 for coating it will be returned if I can grab an extra uppipe from GT Spec so I can make it into a regular coated header. I did return $3500 for the kit the day I received all the parts without any delay and without any questions. I didn't even inspect everything to make sure it was all here as I'm sure Jarod was in a hurry. Fact is these kit will provide a level of performance not yet seen on a WRX/STi and we will check the quality very closely to make sure nothing defective ships out from here again.

I'm beginning to wish I would have bought something faster than the WRX. Modding has been more complicated than I had planned. Everyone has grand ideas, too bad that often these ideas are only half baked when released.

I was hoping to buy something with similiar response as the VF34, but with a little more top end (GT28, GT25). I may end up settling with the VF34. At least it is proven and I won't have to wait monthes for it to be finished.

Originally posted by jaypine
I was hoping to buy something with similiar response as the VF34, but with a little more top end (GT28, GT25). I may end up settling with the VF34. At least it is proven and I won't have to wait monthes for it to be finished.

Well, you know there is the 18G turbo right??

The 18g is a nice turbo. Plenty of top end and hits like crazy. Plus, you can use race gas and get even more power with some top end to spare.

Originally posted by jigga
Well, you know there is the 18G turbo right??

I have the AP. At this time the only map for an upgraded turbo is for VF 34. If I decided to wait for tuning availability there would be more options (GT28, GT 25, 18G). The hype is that the GT28 spools quicker and has more top end than either the VF34 or the 18G. I believe Dan claims that his GT25 outperforms the GT28. I haven't been convinced of either of these claims. I don't know if either of these setups will become a reality.

So I can go with the VF34 now, or wait for something better (GT25, GT28, 18G).

Sorry I have got off topic.

Originally posted by HndaTch627
yeah i told people to stop buying from him 2 years ago

Why?

No one is contesting the performance potential of the kit, and honestly no matter how fast it could be there is no excuse for the condition the kit was shipped in, and the "service" that was provided.

An example of how you could improve the kit is; If you do not want someone to use flanged nuts to bolt the turbo to the up pipe do not ship the turbo with flanged nuts on the studs threaded into the turbo. That is misleading at the least, and in the absence of any instruction set assumed to imply that the appropriate nut is the one already there.

Originally posted by god
NUmber one thank you slow type R. This kit (before it was coated) was test fitted on my STi so it did fit and fit very well. In fact we have some pics I believe of the kit installed. We ran into a problem with the return line for some reason due to the hose being a slightly different size but the actual pieces did fit if assembled correctly. If I remember correctly you can not use the flaged bolt on the uppipe. You have to use regular bolt and stud for it to clear the uppipe. Yes it is a tight fit. Everything is a tight fit to clear everything else in that engine compartment. Since we designed it on the STi we did not realize the cruise module had to be relocated. We will make sure anyone with a WRX knows this before shipping anything in the future. The hole in the uppipe baffles me. We welded the uppipe inside and out as we have our regular uppipes for years using a Miller Synchrowave 250DX TIG aircraft welding unit. I still have not figured it out yet but we are inspecting all the other uppipes we already have made to make sure nothing comes back from the ceramic coaters with a hole in it. I apologized to Jarrod and told him that the $200 for coating it will be returned if I can grab an extra uppipe from GT Spec so I can make it into a regular coated header. I did return $3500 for the kit the day I received all the parts without any delay and without any questions. I didn't even inspect everything to make sure it was all here as I'm sure Jarod was in a hurry. Fact is these kit will provide a level of performance not yet seen on a WRX/STi and we will check the quality very closely to make sure nothing defective ships out from here again.

Originally posted by slowtyper
The jet coated pipe should not be refunded. Dan could of said, your SOL and made you keep the kit. You would of been screwed with a poor quality turbo kit and out $3,800. Just be happy he refunded you $3,500 because most shops would of cared less.

If anyone wants to jump down my throat, all Im trying to do is show you how the "other" side is.

:rolleyes:

Is this how you do business, or the shop that you work at does? If so, please let us know were you work so no one has to do business with you!!!!

Hello all. Yes Dan is a little slow at times. However he does make sure everything is good at the end. Or tries his hardest. He also doesn't make you sign liability waivers when you get your car tuned at his shop.. His prices are good and he will work with you on them. There is only three people there. Granted that isn't your problem true. But he is running ragged. He is constantly working 14-16hr days to try to get everything done. He has stayed late for me plenty of times. Which is impressive to me and I appreciate it a lot. As far as fabricating a turbo kit. There is a LOT involved in it. There are a lot of factors that you have less control than you wish as well. There is a fabricator that has been working on a Celica GT turbo kit now for over 3 yrs. He has been taking deposits for about 1 yr now and everyone is getting fidgety. 3 mos is a lot but nothing compared to a year :DIt sounds like Dan tried to do the best he could for you and you just happened to be a victim of control problems on the end of the coating etc..

My .02

Originally posted by F22-Raptor
It sounds like Dan tried to do the best he could for you and you just happened to be a victim of control problems on the end of the coating etc..

My .02

The coating was not the problem ever. The problem was the hole in the pipe prior to it being coated, and that was only one of many problems.

I am sure that Dan wanted this kit to turn out better. But the honest truth is he never should have shipped it to me in that condition. There is a lot to putting a kit together, I totally agree. Perhaps what Dan should do is think about whether now is the right time for him to put one together. If he only has 3 people, and he is working 14+ hour days, then perhaps expanding his business and trying to fab a kit like this is not the right business choice.

I never asked him to develop the kit, I only asked him to deliver what he contractility agreed to. Several weeks after it became clear that he was not going to be able to deliver on that promise I asked for all my money back. Had he ever delivered a complete kit, or all the parts that I needed in a functioning manner, I would never have cancelled my order.

Looking back on it now I wish Dan had just decided that he was not ready to ship out the kit. He did not charge my CC till several months into this. Since it took several weeks longer for him to ship me something I wonder why he charged me when he did. Prior to him charging my CC he could have just come to me and said sorry there are delays that are beyond my control, and the kit will not be ready till ..... I would not have been thrilled about that, but I would have been much happier than I am now.

Live and learn. I have, and he has lost my business becuase of it.

subscribe for info

Off beat, but what did you drive in the mean time?

My wife and I shared her G35 coupe. The rest of the time I got rides.

Oh ok. Because if I had to go 3 months without a car I would be screwed.

Where is my TT Dan? You said you had it instock, but then you said Blitz sent it to you by mistake, now i have emailed you and gotten no responce.. I am going to write my full review on my dealings with you when i get my TT..

They screwed up as they often do and I had them overnight it to you Dave at my expense.

Originally posted by god
They screwed up as they often do and I had them overnight it to you Dave at my expense.

Yea got it today Dan, i will not write my full experience with you right now because i am happy i actually got my part. I am still not 100% content with how it all went down, but whatever, you live and learn..

I would suggest you hire some more help, because you seem to be biting off more then you can chew at this point.. You are letting things shipout and get by you that should not be leaving your shop, such as Pegdrgr's kit and my green.. It really sucks when a vendor whose opinion you have valued in the past, and always had great service is going in a downward spiral..

I hope you get everything sorted out.

Dave-

It really sucks when a vendor puts his time and effort into offering such a great kit then ends up having to deal with this type of feedback...Dan has offered a complete kit that has been proven too work, your experience did not go as smooth as you expected and you are upset that’s understandable. Yet you rant about poor communication and how Dan had a solid reputation on the forums as if now his credibility is some how tarnished...You should go read through your own emails and see if you can justify your claims...
Communication. Lets see you called him twice on the 22nd then decided to send him 4 emails in which responded to each one
Reputation...funny how this is the only Godspeed Blows thread I see...
From what I know about Dan he is all about the customer and making sure that parts to get them on time...he is always willing to answer questions.


Areg

Originally posted by Sev
It really sucks when a vendor puts his time and effort into offering such a great kit then ends up having to deal with this type of feedback...Dan has offered a complete kit that has been proven too work, your experience did not go as smooth as you expected and you are upset that’s understandable. Yet you rant about poor communication and how Dan had a solid reputation on the forums as if now his credibility is some how tarnished...You should go read through your own emails and see if you can justify your claims...
Communication. Lets see you called him twice on the 22nd then decided to send him 4 emails in which responded to each one
Reputation...funny how this is the only Godspeed Blows thread I see...
From what I know about Dan he is all about the customer and making sure that parts to get them on time...he is always willing to answer questions.


Areg


You say proven to work. I've yet to see anyone do a write up on it. Please post a link.

You are correct in that Dan always take the time to help out and answer questions.

Originally posted by Sev
It really sucks when a vendor puts his time and effort into offering such a great kit then ends up having to deal with this type of feedback...Dan has offered a complete kit that has been proven too work, your experience did not go as smooth as you expected and you are upset that’s understandable. Yet you rant about poor communication and how Dan had a solid reputation on the forums as if now his credibility is some how tarnished...You should go read through your own emails and see if you can justify your claims...
Communication. Lets see you called him twice on the 22nd then decided to send him 4 emails in which responded to each one
Reputation...funny how this is the only Godspeed Blows thread I see...
From what I know about Dan he is all about the customer and making sure that parts to get them on time...he is always willing to answer questions.


Areg

I would also love to see where this kit is proven?

He seems like he is just to busy IMO and needs to A: Hire more help, or B: stop taking orders until he can make good on deals he already has going.. What he sent me was plain careless, and he obviously didnt even look at it before shipping it, seems like he OBVIOUSLY didnt look too hard at Pegdrgr's kit either because i am not sure who would send out a kit with a hole in the uppipe..

Sev, you must have missed something. I had two complaints about communication with Dan. 1st, he only responds, and at certain points in the 3 month window there was a 1 week delay. If I did not send him a message saying where is my kit, I got nothing. I agree that most of the time Dan is fast to respond.

The second complaint I had with the communication was he would tell me one thing in his prompt reply, and then do nothing, or something different. Several times Dan told me he was shipping me all the parts, and yet at the time I sent back the parts I had there were still parts missing. Parts that I had been told, on three separate days that week, would ship "today". Sorry but lie to me once and I believe it shame on you, lie to me three days in a row and then tell me nothing, shame on me if I don't tell you to screw off.

BTW I stand by my reputation. You can ask any member on this board who has delt with me, and I will totally stand by what they say. I promise you that there is no one on this forum that can say I have done them wrong. I am sure there are some out there that do not like me, but I have never wronged them. Dan did not do right by our deal. All I am doing now is warning other people.

You may notice that Dan really has not contested what I have written. I am sure he is unhappy about it, but it is all the truth. He may have tried to solve the issues, and it may have cost him money. But the simple fact is he knows he never delivered a working kit, if he had I imagine he would never have agreed to return any of my money.

Well working kit? Yes we have the kit here and plan to install it as is on another car next week to prove it is a working kit. I'm not denying that there were delays on everything. We changed the design of this kit a few times and tested many variations of this kit on various cars. This is the final version and we are slowly putting it into production. As always when putting something into production there are glitches and delays. We hope to have it all resolved so that this does not happen again on any future kits. I can not go back and change Jarod's experience. I can only apologize to him and refund him his money. We are not perfect as a company or myself as an individual. We also deal with problems beyond our control and things do go wrong and mistakes can be made. We are all human. Not really much else to say on this thread. I'll post results of Jarod's kit once I get it all tuned. BTW, it's going on a stock WRX so I may have to limit testing to pump fuel.

well, this thread just backs up my opinions about godspeed. all 3 times i have called them, i have received crappy attitudes. this just solidifies it for me.

Dan are you planning on hand making the fire ring for the wastegate to up pipe V band clamp fittings that are female to female?

Originally posted by STi Zen
well, this thread just backs up my opinions about godspeed. all 3 times i have called them, i have received crappy attitudes. this just solidifies it for me.

I have not bought anything from Godspeed yet, but the customer service has always been very good for me. Quick replies to e-mails, active on the forums, professional and informative on the phone.

I just hope Dan doesn't overextend himself and get in over his head. Hopefully when he releases the GT25 & GT30 they will be bug free.

Originally posted by pegdrgr
Dan are you planning on hand making the fire ring for the wastegate to up pipe V band clamp fittings that are female to female?

We CNC machined one and will test with and without it to see.

Are you getting a new up pipe coated, or just welding up the hole in that one?

wow

i'm not going to make excuses for this transaction because i was not involved. it sounds like the kit is still in development and with that comes wrinkles, it's part of life. i am sure dan would have worked through these issues until you had a working kit without issues, but you are rightfully fed up and i can't say i wouldn't have requested a full refund as well.

i must say i have dealt with dan on several occasions going back to clubsi days. he has always been helpful, answered tons of emails (with very stupid questions) and my products were always delivered as promised.

sometimes crap happens, you can't win 'em all. :(

Yeh, I think the problem is though, that if he wanted the complete kit by a set date and that was promised it should have been "complete." Since the kit was still in production he should not have said that all is and will be well. If there were still bugs to be worked out then he should have known not to say everything in its completeness will be there.

I can understand working with someone on a pre-production kit, but don't make promises you can't keep. JMO.

I am not going to go into all the "gory" details, other than my experience with Dan was close to identical to pegdrgr's. The main difference was that I left the car at Dan's shop.

It was three months late and I had to rework every piece that was fabricated by Dan's shop. As someone mentioned Dan tries hard to to perform, but IMO his shop is not qualified at this time to do the custom work that is involved with a turbo kit of this kind.

Hopefully Dan has learned from his mistakes and has or will get the kit "right".

Man, that's two strikes.

wow, so you have the kit on your car now?

C

Rich the piping work on your kit was outsourced and not done to my satisfaction but as you know it took forever as it was so redoing it wasn't really an option. We no longer outsource this work and do it all in house. Our fabricator has 20 years of experience and has managed the pit crews on many a race team. We have not had problems with the other GT30R kits that we have installed and tuned here. In fact we just let another STi go with a full GT30R kit which was done custom from scratch as well as two other WRX's that are both making great power and daily driven. We are installing two more kits in the coming weeks and will have pics of the kit to show that when installed properly everything fits and runs well on all our Spec R kits. We have been estatic with the power results as well although that has never been in question.

So Dan, since it took you several weeks to finally give me back the credit that you claimed you had already given me when I started this thread, what are the odds that you will EVER give me the remaining $200? I supposed I will just have to continue my case with my CC company to refuse the whole thing.

Put a lean on his buisness.
:D
So Dan, since it took you several weeks to finally give me back the credit that you claimed you had already given me when I started this thread, what are the odds that you will EVER give me the remaining $200? I supposed I will just have to continue my case with my CC company to refuse the whole thing.

Rich the piping work on your kit was outsourced and not done to my satisfaction but as you know it took forever as it was so redoing it wasn't really an option. We no longer outsource this work and do it all in house. Our fabricator has 20 years of experience and has managed the pit crews on many a race team. We have not had problems with the other GT30R kits that we have installed and tuned here. In fact we just let another STi go with a full GT30R kit which was done custom from scratch as well as two other WRX's that are both making great power and daily driven. We are installing two more kits in the coming weeks and will have pics of the kit to show that when installed properly everything fits and runs well on all our Spec R kits. We have been estatic with the power results as well although that has never been in question.

It's good to hear you have taken control of the fabrication, hopefully that will resolve any issues.

So Dan, since it took you several weeks to finally give me back the credit that you claimed you had already given me when I started this thread, what are the odds that you will EVER give me the remaining $200? I supposed I will just have to continue my case with my CC company to refuse the whole thing.

Why dont you call a credit card company and ask them how long a refund can take. If I am not mistaken it could take up to 21 days. You have a lot to learn about modding cars and dealing with vendors You are just trying to point your fingers at Dan and Godspeed for everything that goes wrong. Did you stub your toe this morning and is it his fault to?

I have dealt with Dan on multiple occasions and he has come through for me everytime. He went over and above what I could expect from a vendor. When I put a 20g turbo that I didnt even buy from Dan, Dan was still there to answer my calls and give me tech support. When I bought products from him and needed them overnight Dan got them out and many times even worked with me on the price. So as you said earlier maybe you should of not started to mod your wrx you are right cause if you are going to throw a piss fit for everything that goes wrong you should have never touched the car. Just go buy a car that is fast already. Cause when you mod a car nothing goes perfect!! Dan and Godspeed get an A+++ from me and many I know.

Wow, that last post was extremely juvenile.

Wow, that last post was extremely juvenile.


It which way? Everyone is telling their experience with a vendor and I stated mine. How is it that it is juvenile to say I have had a good experince with a vendor and it is not juvenile to state a bad experince and then call him out about money on a public forum?

You have a lot to learn about modding cars and dealing with vendors You are just trying to point your fingers at Dan and Godspeed for everything that goes wrong. Did you stub your toe this morning and is it his fault to?

This part. The part where you spoke about your experience was fine.

So as you said earlier maybe you should of not started to mod your wrx you are right cause if you are going to throw a piss fit for everything that goes wrong you should have never touched the car. Just go buy a car that is fast already. Cause when you mod a car nothing goes perfect!!

But this part was right on. Oh wait it is juvenile for me to even be posting a reply to your gay @$$ comment. Dont start throwing out money with a vendor that has worked extermily hard to get where he is. Like I said call any crdit card company and ask them how low it takes to process a refund. Dont dog on a good vendor when it was his crdit card company that played a role in getting the money to him late. So I merily used a childish example. SO GET OVER IT! :) :) :)

I called the CC company long ago. In order to file a complaint and get a credit back you have to return all parts to the vendor, and ask them to refund your money. If they do not, and you have given them all the parts back then you are eligable to get a credit to your account. Once the credit has been given you are required to supply all documentation you have regarding the purchase to the CC company. They then start a investigation. The vendor then has 30 days to dispute my dispute. After that I have 30 days to provide final response. After all that the CC company decides how they are going to handle it. I suppose in some cases they refund me my money and go after the vender, and in others they say sorry, you loose.

I assure you that I have been modding cars for a long time. Also any of the vendors that I choose to work with regularly LOVE me as a customer, and treat me very well. I suppose that is part of what went wrong here. I expected Dan to provide a high level of service, which in my opinion he he did not.

Dan gave great lip service through out this whole ordeal. However even in this thread you can see examples of Dan not following through. He said he would get me $200 more, for the jothot coating. That was based on him having already returned $3500 to me. Sadly what really happened was Dan returned the money to the wrong CC number, whose I do not know. Then a few weeks later he called and asked me for the correct CC number. It was at least another week after that before he returned my 3500 to my card. I can not say the date for sure since he never sent me any documentation as to performing that refund. I did however receive an invoice for the return to someone elses card, AFTER he called for my correct card number. As far as the $200 goes, he has never mentioned that at all.

Had Dan not tried for the entire $300 I would have said fine, even though I feel he should return all the money. If he has said I need to keep the $100 that I quoted you initially for shipping, I would have let it slide. He did not, and it pissed me off, so now I am fighting for every penny I can. I still lost money on this deal. I paid to ship it all back to him. I had to go through 3 months of no car.

I have no gripe about how long it has taken to get the money. Honestly I have a positive balance on my card right now becuase Dan did give me 3500, and my CC did give me 3800 credit. My complaint with Dan is not about the money, it is about him providing horrible service, and me wanting to make sure that others know about it. Since I am not the only one who has had this experience lately with Dan I do not feel like I am unique or in the wrong.

I called the CC company long ago. In order to file a complaint and get a credit back you have to return all parts to the vendor, and ask them to refund your money. If they do not, and you have given them all the parts back then you are eligable to get a credit to your account. Once the credit has been given you are required to supply all documentation you have regarding the purchase to the CC company. They then start a investigation. The vendor then has 30 days to dispute my dispute. After that I have 30 days to provide final response. After all that the CC company decides how they are going to handle it. I suppose in some cases they refund me my money and go after the vender, and in others they say sorry, you loose.

I assure you that I have been modding cars for a long time. Also any of the vendors that I choose to work with regularly LOVE me as a customer, and treat me very well. I suppose that is part of what went wrong here. I expected Dan to provide a high level of service, which in my opinion he he did not.

Dan gave great lip service through out this whole ordeal. However even in this thread you can see examples of Dan not following through. He said he would get me $200 more, for the jothot coating. That was based on him having already returned $3500 to me. Sadly what really happened was Dan returned the money to the wrong CC number, whose I do not know. Then a few weeks later he called and asked me for the correct CC number. It was at least another week after that before he returned my 3500 to my card. I can not say the date for sure since he never sent me any documentation as to performing that refund. I did however receive an invoice for the return to someone elses card, AFTER he called for my correct card number. As far as the $200 goes, he has never mentioned that at all.

Had Dan not tried for the entire $300 I would have said fine, even though I feel he should return all the money. If he has said I need to keep the $100 that I quoted you initially for shipping, I would have let it slide. He did not, and it pissed me off, so now I am fighting for every penny I can. I still lost money on this deal. I paid to ship it all back to him. I had to go through 3 months of no car.

I have no gripe about how long it has taken to get the money. Honestly I have a positive balance on my card right now becuase Dan did give me 3500, and my CC did give me 3800 credit. My complaint with Dan is not about the money, it is about him providing horrible service, and me wanting to make sure that others know about it. Since I am not the only one who has had this experience lately with Dan I do not feel like I am unique or in the wrong.
Thats cool that you voiced your experience with Dan IMO your crossed the line when you started making comments about the money. I mean come on it was a honest mistake crddited back a card just not yours. At least Dan called you to let you know he needed your credit card again. :) :) :) Well Hope all go well for you in whatever way you decide to go. :disco: :disco:

When you make a conscious decision as an adult to start a project what ever it may be then you yourself must take responsibility for the out come. It is not the vendors fault that you were with out a car for three months its yours...if things were not working out the way you had anticipated then you should of reevaluated your decision and taken an other route with this project. You your self-mention that things were not falling into place early on. I think its time you stop with the personal attacks on Dan's credibility and take into account your own actions.

Areg

I have taken account of my own actions. I am only asking Dan for the money that I gave him in good faith for goods that were never provided.

It was my choice to let this go for three months. And if on the last day of the third month if Dan had provided me the goods he was contractually obligated to I would never have posted this thread. But the simple fact is that Dan was not able to provide the service that he promised in a one month window even with 3 months extra. I am an adult, so is Dan. Dan chose to enter into a contract with me, he needs to take responsibility for his inability to fullfil that contract and return my money to me.

I talked about this thread to about 5 or 6 people at our regular Thursday meet last night, and honestly, none of us can figure out why some of you are bashing pegdrgr. It really blows me away, because had it been any other vendor than Dan, those of you who defend him would be 180% the other way, IMO.

Just as an outsider, it makes NO difference to me if this guy gets his money, doesn't, Godspeed becomes highly respected and takes over the Subaru market, or Godspeed goes out of business. I don't care. But any reasonable person who looks at the pictures of the parts that this poor guy was sent and doesn't see a problem is seriously out of touch with reality. If I was sent stuff constructed that badly, I wouldn't even want the rest of the kit, it would have gone right back. It is really THAT bad.

Pegdrgr, you have put together a very reasonable thread outlining your problems and situation. You are far more patient and controlled than the majority of people I have met when it comes to a situation like this. I am glad that your CCARD company credited you back.

I talked about this thread to about 5 or 6 people at our regular Thursday meet last night, and honestly, none of us can figure out why some of you are bashing pegdrgr. It really blows me away, because had it been any other vendor than Dan, those of you who defend him would be 180% the other way, IMO.

Just as an outsider, it makes NO difference to me if this guy gets his money, doesn't, Godspeed becomes highly respected and takes over the Subaru market, or Godspeed goes out of business. I don't care. But any reasonable person who looks at the pictures of the parts that this poor guy was sent and doesn't see a problem is seriously out of touch with reality. If I was sent stuff constructed that badly, I wouldn't even want the rest of the kit, it would have gone right back. It is really THAT bad.

Pegdrgr, you have put together a very reasonable thread outlining your problems and situation. You are far more patient and controlled than the majority of people I have met when it comes to a situation like this. I am glad that your CCARD company credited you back.

Again I bring up the point that I am not attacking him because he posted his thread I simply brought up the point that I personally dont think that it was cool to start calling out Dan on where his money was. I am 99% sure his money would have been returned to him a heck of a lot faster with calls and emails. Rather than doing it on a vendor review. This forum is a VENDOR REVIEW and not a COLLECTION AGENCY last time I checked to see what part of nasioc I am on. If I would have read a vender review for XYZ company and someone tries to play collection agency I would have posted the same thing!!! I can care less that he is bashing Godspeed. I stated my experience with his just like he shared his me with me. I dont even do business with Dan anymore I found a vendor that can work with me a little better than Godspeed, easystreet, vishnu, vivid you name it the company and my vendor is still giving me better deals (I posted all those names cause it is nothing against godspeed or any of the other) :) :disco: :banana:

I talked about this thread to about 5 or 6 people at our regular Thursday meet last night, and honestly, none of us can figure out why some of you are bashing pegdrgr. It really blows me away, because had it been any other vendor than Dan, those of you who defend him would be 180% the other way, IMO.

Just as an outsider, it makes NO difference to me if this guy gets his money, doesn't, Godspeed becomes highly respected and takes over the Subaru market, or Godspeed goes out of business. I don't care. But any reasonable person who looks at the pictures of the parts that this poor guy was sent and doesn't see a problem is seriously out of touch with reality. If I was sent stuff constructed that badly, I wouldn't even want the rest of the kit, it would have gone right back. It is really THAT bad.

Pegdrgr, you have put together a very reasonable thread outlining your problems and situation. You are far more patient and controlled than the majority of people I have met when it comes to a situation like this. I am glad that your CCARD company credited you back.

The money has been returned so you can relax...now

Areg

I am 99% sure his money would have been returned to him a heck of a lot faster with calls and emails. Rather than doing it on a vendor review. This forum is a VENDOR REVIEW and not a COLLECTION AGENCY last time I checked to see what part of nasioc I am on.

He did call and e-mail him. He didn't get the response he wanted and needed so he wanted to share that info with us as well.

he sent me a brand new thick metal downpipe gasket for his godspeed downpipe for free!

and i bought the downpipe used, not even from him directly. THis was over a year ago tho.

I would not have brought up the money thing again, except that Dan once again showed that what he did and what he said he would do are two different things. I have asked Dan for my money back on the phone, and on e-mail. He said he would give me more of my money back. After over a month he still has not done that, so I feel it is relevant to bring into the vendor review forum. Anyone else dealing with him should know that he may tell you he is going to give you money back, but don't belive it until you see it.

Dan had quite a good service some monthes ago.

Since last spring, if somebody can reach him by phone, let me know !!! For me, it's quite impossible !
All the orders take an incredible long time to be executed, respected delays are something you can dream about.
Write 3 questions in your e-mails and you will have perhaps 1 answer... the list could be bigger and harder !

Have you the same problems or am I the only one to have this "privilege" ?

Dan had quite a good service some monthes ago.

Since last spring, if somebody can reach him by phone, let me know !!! For me, it's quite impossible !
All the orders take an incredible long time to be executed, respected delays are something you can dream about.
Write 3 questions in your e-mails and you will have perhaps 1 answer... the list could be bigger and harder !

Have you the same problems or am I the only one to have this "privilege" ?

Dan just hasn't been the same since he was abducted by aliens.

I can honestly say that my only problem with Dan is his attitude. The last time I was in his shop I was criticized for purchasing used parts(God forbid), and then way overcharged for the parts I needed. One of the parts I picked up ended up being the wrong one, but I have no intention of going back to return it because I really dont feel like dealing with his attitude. I really think that they might just be in over their heads over there. On a positive note a lot of people in this area have had their cars tuned by Dan with very positive results, so I am not knocking his work in any way.

Dan had quite a good service some monthes ago.

Since last spring, if somebody can reach him by phone, let me know !!! For me, it's quite impossible !
All the orders take an incredible long time to be executed, respected delays are something you can dream about.
Write 3 questions in your e-mails and you will have perhaps 1 answer... the list could be bigger and harder !

Have you the same problems or am I the only one to have this "privilege" ?

I recently purchased a Koyo radiator from Dan and the crew at Godspeed. Not only did they have the best price, but they were great in communicating payment reciept, stock on hand, and delivery information through PM, email, and over the phone. I would not hesitate to do business again with Dan and his outfit.

Thank you god!

MT :devil:

Just got my STI Utec and switch from Godspeed today.
INSANE, and I mean INSANE price.
The "we will not be undersold" line is no BS.

Ill be back for more from them when the time comes :)

I got my Defi BF gauges yesterday from Godspeed. Got a really good deal on the BF amber series boost/EGT/oil temp and control box. Ordered them over the phone, they got shipped the next day, and got them in a week. Couldn't be happier ;)

Now I'm just waiting for a day off to install them. ;)

2 thumbs up for Godspeed :banana:

Just received an Exedy clutch kit with ACT flywheel that I ordered yesterday!
Super fast service and Dan was in contact all the while.
Greate service!

Another for GodSpeed... fast upfront, and just nice guys :)

I needed gaskets, called God and Dan answered. He had the parts so I drove an hour and a half to the shop. Dan was in the office behind the counter. Got my parts, got a deal, and tons of free advice on the parts that I did not get from them. I have not had any problem with them and will do business with them again.

let me just say that GOD ROCKS!!!!!!!!!! and let me add that you guys are on your way to becoming the GO-TO online seller no doubt. prices are very reasonable and service is just top notch. to all you NASIOC members, support this company, you won't regret it. good job guys keep up the good work! :)

i have to say, dan went above and beyond what i expected, definatly a good guy and will buy from him again. i would DEFINATLY recommend him to anyone, he really knows great customer service. i'm most definatly a happy customer :)

i second the above post, GREAT JOB!! :D

another thumbs up here. always quick to respond, best prices on defi, exedy, turboxs, fujitsubo, and gtspec. that i could find. great vendor to deal with. gets my buisness any day. tracking number always provided on day of shipment, and shipment always processed same day.

Hmmm seems to me that the people who order parts from dan (parts that dan didn't fab.) have a great response. On the other hand it seems like those who have had services performed by Dan have some issues with him.

Living in MI I have limited sources for Tuning and I have all but taken Dan off the list of consideration because of some of the things I have heard.

Hmmm seems to me that the people who order parts from dan (parts that dan didn't fab.) have a great response. On the other hand it seems like those who have had services performed by Dan have some issues with him.

Living in MI I have limited sources for Tuning and I have all but taken Dan off the list of consideration because of some of the things I have heard.

That sums up what I have read. Nice guy, parts ok, fabrication & tuning=teh suck.

Had pricing for my Defi Setup within minutes! Very prompt and great to deal with. Can't wait to get everything installed.

~REVNU

UPDATE:

Got my Defi Boost Gauge and Controller yesterday just as promised. Great service and great product! Got everything installed in no time and it looks sweeet! Thanks to God Speed for their prompt service and answering all my questions!

Thanks man i recieved the fmic and had time to install a little bit of it.

thanks a ton man was exactly what i wanted and thanks for working with the price on me would definatly do it again.


thanks
kyle

Just ordered a koyo rad. from Dan @ Godspeed. He's the chillest guy I've talked to at a really busy shop.

Sometimes it took him a while to get back to me, but a nice phone call was all it took. I should be seeing the radiator tomorrow, hope all turns out well. :banana: :banana:

Got my TXS FMIC for a KILLER deal from Godspeed and they were fast and very helpful. Dan and Jeff have always been helpful with my questions too! Godspeed RULES!

I ordered from 4 vendors at the same time. By far, Godspeed was the fastest to respond to my order, the fastest to ship and give me a tracking number, and the fastest to respond to my emails. Thumbs up. :D

Hi all,

I just receive full kit of DEFI gauge from GodSpeed.

Thanks to Dan for all the answer after my stupid question in poor english, good price and quick delivery !

I really appreciate,

Jeff

Here's another positive report: I needed a new clutch for my WRX, and I sent Dan a PM about it. He was VERY quick to reply, offer advice, a competitive price, and shipped almost immediately after payment received. Moreover, the item was very well packed (double boxed) and shipment was quick. Even with an after sales question, his reply was very quick. All of his replies and communication were within a day, and usually a few hours at the most. :banana:

I just thought I would post a quick reply about Dan and his crew at Godspeed. I drove up to have my car tuned from Columbus, OH and was an hour late and arrived after the shop had closed. I expected to be rescheduled but Dan stayed two hours after close and tuned my car. I was a little concerned that Dan would be in a hurry but he was not. He took breaks to let my car cool down and did a little road tuning after the dyno to ensure everything was dialed in. After all of this, at 9:30 pm, Dan and his crew began working on a RB swapped 240 for another customer. I was thoroughly impressed by the Godspeed crew and Dan answered all of my noob questions with great tolerance. I will definitely return for whatever I need in the future.

Brad

i wanted to give my money to godspeed, but they wouldn't let me:

i showed up in detroit with a too-loud exhaust and 2000 miles ahead of me. a little googling showed that godspeed and payn were my tuner options around town, and with payn dyno and tune only that left godspeed.

so i show up there at 9:30 after some confusion with their address and which corner of the industrial park that maps to, and only the mechanics are there, along with some guys in a 3000GT waiting for a dyno appointment. we sit in the "waiting room" with the seating, japanese mags, counter.

we continue to sit. minutes tick by and turn to hours. the 3000GT guys get antsy when it's 10:30 and they're still not on the dyno.

finally, at 11:30 i bail, after some guy showed up, popped his head in and talked to the dyno kids (who still weren't on the dyno when i left), and then disappeared.

HORRENDOUS service, or lack thereof. maybe i just picked the freak tuesday when all the sales staff (all one of them?) was sick, but the experience just blew my mind, and not in a good way.

My experience with Dan @ Godspeed has been excellent, and I will definitely be contacting him first when I finally can start picking up supporting mods next year. Because my Godspeed dp was a christmas gift, my wife wanted to order it herself. The treatment she received was far above what women usually receive when entering the realm of the automotive, which goes a long way with me.

I ordered my GReddy SP2 catback about 3 weeks ago and still haven't received it, which they said would take about a week. When I placed my order they also said that they would send a tracking # within 24 hours, more bs! I've sent about 3 e-mails to them, only one was responded to, they said they can't find my invoice, ***. I placed my order over the damn phone and I spoke to a live body. I still have no clue as to what is going on, I've also called them 5 times to no avail. :furious: Needless, to say, I should have ordered elsewhere.

My buddy and I drove up to godspeed about a month ago and got dyno time and a tune. We both felt like we were treated as if we were part of the crew, as Dan let us watch and film the Dyno runs. Also, his mechanics are top notch and seem to hold postive attitudes no matter what kind of problems they face. I received new injectors and Dynotuning. My buddy bought Defi gauges, radiator, and a water injection kit. Overall, the visit was inviting and very professional. I will go back anytime I need more tuning - no doubt!!

Brian

I ordered my GReddy SP2 catback about 3 weeks ago and still haven't received it, which they said would take about a week. When I placed my order they also said that they would send a tracking # within 24 hours, more bs! I've sent about 3 e-mails to them, only one was responded to, they said they can't find my invoice, ***. I placed my order over the damn phone and I spoke to a live body. I still have no clue as to what is going on, I've also called them 5 times to no avail. :furious: Needless, to say, I should have ordered elsewhere.

Just cleared everything up with Dan. I must say that he is a stand-up guy and took care of everything. Turns out they were moving locations and there was a mix up.

Just cleared everything up with Dan. I must say that he is a stand-up guy and took care of everything. Turns out they were moving locations and there was a mix up.


What location is Dan moving to??

This is Jeff the office manager and I apologize for the wait when you waited for your dyno time SKIATAGANAI. Sometimes things don't go as planned. It is really only me(Jeff), Dan and 4 mechanics. We try the best we can.

We are just moving to Farmington Hills(5 minutes from the old shop). We have been moving for a astonishing 3 weeks!!! I apoligize about the lost Greddy order KUMAWRX but I believe we have made you happy again.

Thanks for the people that understand that we are not here to screw you over we are here to provide the best customer service possible.

Jeff

well i have been on the hunt for some things lately and it seems that GODSPEED always seems to beat the compition. and when i say beat. it is at least by 30 bucks.


justh thought i would take a moment to say thank you.

I'd like to say that Godspeed's customer service is second to NONE! I have been patiently waiting to purchase the upgrades for my turbo setup and researching prices as well. I have been talking with Dan and Jeff often about options and opinions about certain products, each time telling them I'd get back to them when I can afford everything. Well today I was ready to purchase and we actually ran into a bit of a misquote issue. But I can tell you that Dan was more than generous when fixing the issue. I have purchased a large order from them previsouly and they took care of me like I was a daily customer. Just goes to show how treating people and situations with care goes a long way. They (again) will have my business as long as they have products I need. And I am telling you... they will beat any price. Thank you guys again at Godspeed... it's just a shame I can't drive out there for a tune. Jersey is just too far away or I'd definitely be making the trip.


chris

I also had a great experience with godspeed. I ordered a set of intercooler hoses for a cheap price and was informed immediatedly that it was backorder. I paid in full, and once he received it he informed me ASAP that it was sent soon afterwards. Even with the backorder it took about a week to receive. Some vendors take a week just to SHIP IT! Overall, I had a wonderfull experience and would defintely make more future purchases from them. Thanks Godspeed!

Ordered a Samco turbo inlet hose using god's PM's quote, over the phone. A week later it showed up. No problems, no hassles, just nice and simple ordering with no hiccups at a great price.

Another great vendor on this site, IMO.

to dan and jeff
this is sid with the wrx (act clutch &flywheel)
just wanted to say thanks .... great service and a great price with no hassles. im in retail and i deal with poeple all day...(discount tire co) so its nice to be the customer for once and get awsome service in return.
you will definatly get my future business..

thanks again,

sid

Great Customer Service! Prompt response through through AIM, and great price. I made appointment to install the gauge on 10/14 in a local shop, and they made sure that I received the stuff by 10/13. All items received in good condition. :)

Ian

Great asset to NASIOC, between the customer service and pricing you can't beat them!!

I placed a call into Jeff on 10/5 (@ 6pm) and told him I needed an Exedy Twin Plate clutch by Friday 10/7. He had no problems filling my request for the prompt deliver date (was delivered by noon), he even followed up on the transaction just to make sure I got the clutch on time.

Better yet GodSpeed was one of, if not, the only vendor that actually had the said clutch in stock (other unnamed vendors said "in stock" but actually didn't have them). The honesty alone from Jeff is worth going back to GodSpeed, I can say they have a new future customer.

Keep up the great work and amazing prices....

Thanks Again,

Rick

You guys rock!!! It puts a smile on my face to know that I am doing my job to the best of my ability and at the same time making longtime customers along the way!!!!

Thanks Guys!!!!!

Jeff

Dan...still waiting on that K&N filter

Areg

Got a set of Samco IC Hoses and here's what went down...

-Had a question...answered immediately

-Paid....got immediate confirmation

-Item arrived within a few days

Can't go any smoother than that! :D

I tried to buy a set of JDM Hoses from Godspeed. He replied my first PM, then proceeded to ignore the next 3... Guess he didn't need my business? :rolleyes:

I tried to buy a set of JDM Hoses from Godspeed. He replied my first PM, then proceeded to ignore the next 3... Guess he didn't need my business? :rolleyes:

He's busy moving into his new facility. Try again. I've never had a problem with Dan, but from what I read here he can be hit and miss.
A year or so ago I went to him and we talked V7 RA spec C swap, and he was BY FAR the cheapest quote.

I am sorry guys I try to do the best I can but the move has been a big strain on both Dan and my life, but still that is no excuse.

If there is anything I can straighten out for you guys please PM me and I will do what I can to make things right.

Thanks,
Jeff

FWIW

I stopped by the (new) shop yesterday and exchanged my R160 for a 3.9 converted R160.

Even though Dan and Jeff were completely swamped with phone orders, other customers and the headaches of moving into a new facility, they still took really good care of me. If anyone has been having a difficult time getting a hold of Jeff or Dan, it’s not personal. Trust me! In the ten minutes I spent at the shop last night, Dan alone must have gotten a dozen calls on his (personal) cell phone and a good dozen more from the main shop phone.

Also, I would like to thank these guys for helping me out. Even though I decided to not go the Godspeed / Tuning Factory route (6 speed swap), they still were willing to provide me with any or all parts that I need to complete the swap. Bravo guys.

This is not the first time Dan has helped me… and it probably won’t be the last. :D

I tried to buy a set of JDM Hoses from Godspeed. He replied my first PM, then proceeded to ignore the next 3... Guess he didn't need my business? :rolleyes:


calm down I was just at the shop. The place is as busy as could be.

Don't take it personal Jeff is a great guy.

i ordered my guages last thurs night. didnt hear anything back and was a little worried since i just sent a stranger 300 bucks. turns out my package arrived tues morning.

Godspeed has great customer service and fast shipping. will definately be buying from them in the future. they have to be swamped with all these orders so cut em some slack if they dont answer right away, same thing happened to me.

I ordered my engine internals from Jeff . He was knowledgable about the parts he was selling and made me completely Happy with my purchase. I am a Loyal PDXTuning guy and we all know Jarrad's(the one with a bad bad experiance) ordeal. I was hesitant. I don't regret taking a chance on Tuning Factory. 2 Thumbs Up for you guys...I'll be sure to email you some results Jeff... Oh order time I ordered friday at 5:30 central Parts arrived before 3:00pm today(actually shipped monday).. work on the packaging a lil bit :) it was barely acceptable.

I just wanted to let everyone know about my experience with Tuning Factory, and it has been excellent.I will definitely be visiting them again in the near future.. Jeff @ T.F. provided me with professional and friendly insight regarding my interest in purchasing a N1 ExTI Catback.On Saturday I went to the shop and got a pre and post dyno of the cat back I had just purchased. The service was prompt the staff was very friendly and I look forward to continuing doing business with a very knowledgeable and helpful staff.

Jeremy

My GOD awful experience

I contacted DAN@GODSPEED for a Greddy EVO2 catback for my 02WRX sedan. He said he had one and 570shipped was the price; and would “not be undersold”. I also told him I live in Canada, but have all my stuff shipped to a USA mailbox 30mins away. I asked for a receipt to be made out for a “discounted price” so my duty and taxes can be kept down. “NO PROBLEM” he says, “It’s in the mail” …. And the start of my problems begins.

http://i2.photobucket.com/albums/y17/pro2cer604/EVO2Nasiocmsg.jpg


Two days after I ordered, I found out that Gruppe S was selling it for 549 shipped. I called back for a price fix, and was DENIED because I paid already, and that exhaust prices changes from week to week..!??! it was 2 DAYS!!!!! Not even GAS Prices change that fast. He says he’ll make it up to me when I buy more stuff.

A week went by and still no receipt in the mail. I called, and he says it should be there “soon”. Now the package has arrived in WA, and I had to go down to pick it up without a receipt, which is a BIGGGGGGGGGG problem when dealing with Canadian Customs.
A receipt was in the box for the full amount but not the promised one. 130cdn just in taxes and duty.

(Oh well, I’ll just pay more taxes, it helps my Country anyway)

http://i2.photobucket.com/albums/y17/pro2cer604/EVO2receipt.jpg
I brought it home, and took it out of the box and loaded just the catback in my car for an install at an exhaust shop the next day. (box was huge). Next day, the muffler guy said he was having problems installing the new catback. The midpipe => muffler flange was way to close to the rear diff. and the muffler hits the bumper heat shield. On top of that, the exhaust tip sticks out wayyy to much. Greddy is a reputable Japanese company, and they make good stuff, there shouldn’t be any fitment issues. After all, its not an EBAY catback. It’s GREDDY! $80 for install

http://i2.photobucket.com/albums/y17/pro2cer604/EVO2bumperheatshield.jpg

So, after spending more money for longer exhaust bushing hangers to make it fit, I went home. When I got home, I crossed referenced the box # and realized he had sent me a STi catback instead of a WRX one. Which has differences in length and positioning.

http://i2.photobucket.com/albums/y17/pro2cer604/EVO2Wrongproduct.jpg

Even after paying more for an Exhaust, and not giving a price adjustment
Even after not receiving a receipt as promised
Even after paying more to make the catback fit, with hangers and bushings,
Even after over 3 month of Emails and phone calls dealing with BS
Even after waiting 3 times! for a replacement part to be sent “first thing Friday”...


... All I wanted was to exchange the midpipe (the only difference from an STi and WRX catback), and it never came.


GODSPEED is only nice to you when they can make your money, as soon as that’s achieved good luck finding service…… that is until you want to spend more money.
They can’t even get the first shipment right, why should I spend more money to buy some other stuff and give them more money?!!!??!

Save your time and money, go to another mod shop. Becareful of what Dan promises..... it never materializes. THEY ARE UNDERSOLD ALL THE TIME and THEY DON’T HAVE THE BEST PRICES.


EDIT: After this posting the correct pipe finally came and was replaced by Jeff after 3 months.

i feel for you man, with the low prices that all these vendors are advertising, they really cut down on the money they spend on customer service and in the end ^^^^^ that up there happens.

i had a problem with them recently too about being left in the dark for a little over a month on an order. finally i had to just cancel with godspeed and order from gruppe-s, even though i'm paying 25 dollars more, it sits easier with me knowing i won't be dicked around and i'll be taken care of.

to dan's credit, he really is a nice guy and helped me out with my first purchase from him, went above and beyond what i expected; but this last experience just wasn't too great.

i'd rather pay a bit more knowing i'll get treated with a little more respect.

:cool: good luck,bro. i am sorry for your headache and hopefully, he'll take care of you. :cool:

good to know..thanks for the info bro

Sorry for your trouble. I have had nothing but good luck with Godspeed, on several purchases, and tuning.

bought an exedy stg 1 clutch from him, needed it real quick, they didnt mess around shipped it the day i ordered and i got it intime to install it on the weekend.

good work Jeff. thanks again.
-Doug

I just purchased a turboxs fmic for my 02 wrx and I am very pleased with the service. I ordered this fmic on thursday and received it before I even received a tracking that is fast shipping. I also searched and searched for a good price for this fmic and Godspeed had the lowest price by far.

Thank you for the good service
Thomas

Hey, does anyone know where Dan has been? I've been wanting to talk to him on AIM about an order I want to make. :)

I haven't been able to get a hold of him or Jeff in two weeks. I am trying to get my car back that they have had since July 20th.

im not a fan of godspeed either. he made me wait 8 hours in his waiting room to install a emanage. This is when i ordered an emanage,a tune with 18 psi and dyno pulls. I skipped two days of class at uti for this drove from chicago and i got delt a weak hand. He told me sorry and he would take off some money from the emanage. he never did told me i aint getting anything back after i cancelled the rest of the order to go to GRD- one of his main competitors... Dan sucks in my book i brought him at least 10 of my buddies to go there. F that!

I am sorry for all the problem that a few have been having lately. No one is perfect. We try our best to accommodate everyone as best as possible. We have been gone to SEMA for about 7 days now. I just arrived back today and am getting back to work ASAP. Mwrxmax I will, be calling you on Monday as soon as I get in touch with someone to get more info for you.

Pro2cer604, we guarantee the lowest price at the time of purchase. Not a few days after you find a better price and bring that back to us. If you would have brought that to my attention at the time of purchase we would have done something. I apologize for Dan, I have been trying to take him off of sales for the last few months. Unfortunately he has very bad communication skills with customers and it hurts us. Please give me a call and ask for Jeff at 248 477 0700 and if there is anything I can do to remedy the situation I will try my best.

Thanks for the support,
Jeff

Jeff: Please let Dan know I need a few parts for my 650R kit ASAP. I e-mailed him several times but no response. I assumed you guys were at SEMA. He owe's me $500 worth of credit too. If you can help me out let me know. Thanks!!

-Matt

still waiting for that call

Dan contacted me as soon as he got back. Sometimes the response is slow but Dan ALWAYS comes through for me. I have bought several items from him in the past and every transaction has been superb. He has helped me sort out a few problems that were not his fault with little to no cost to me. GodSpeed comes highly recommended in my book.

-Matt

Pro2cer604, we guarantee the lowest price at the time of purchase. Not a few days after you find a better price and bring that back to us. If you would have brought that to my attention at the time of purchase we would have done something. I apologize for Dan, I have been trying to take him off of sales for the last few months. Unfortunately he has very bad communication skills with customers and it hurts us. Please give me a call and ask for Jeff at 248 477 0700 and if there is anything I can do to remedy the situation I will try my best.

Thanks for the support,
Jeff

Thanks for the support guys...

Jeff has PM'd me and agreed to send up the correct exhaust. The exhaust I originally ordered. Should I hold my breath? :rolleyes: I'll keep you all posted.

Well Jeff, whatever happen to "I'll fix the problem that Dan caused"?
I still have the wrong product that you sent, and AGAIN you've promised me sending me the right one over a week ago..... and nothing, no tracking or anthing...not even replying to multiple emails even though my PM confirms you have read them.

AGAIN, Godspeed SERVICE SUCKS. Please stop sending the wrong products to customers. and Please stop promising "I'll fix that for you" if you really won't.

NASIOC MEMBERS - CAUTION! UNRELIABLE SERVICE GO ELSEWHERE INSTEAD

I ordered my KOYO radiator friday and I got it today another great experience from the Tuning Factory. I dunno what the guy above me is going through but I couldn't be happier. Thanks Jeff

Bustin a hump trying to get things right. Thanks for the support Jake.

Pro2cer604 I called you last night and gave you the tracking #. I believe this situation with his is goiong to be all cleared up. I hope you guys understand I am trying my best.

Thanks,
Jeff

I understand they are extremlly busy specially since thr Top Secret STi came out on the cover of a magazine.

They try their hardest but there will always be one client will have a problem and I belive this is the case.

Besides, pro2cer604 , I belive your call to not do dealings with godspeed is uncalledfor specially when in over 172 posts of posituve feedback in its vast majority.

I understand they are extremlly busy specially since thr Top Secret STi came out on the cover of a magazine.

They try their hardest but there will always be one client will have a problem and I belive this is the case.

Besides, pro2cer604 , I belive your call to not do dealings with godspeed is uncalledfor specially when in over 172 posts of posituve feedback in its vast majority.

Why isn't it called for????? :confused: I ordered something... they said OK and I got the wrong part and they won't send out the right one!!!!!!!
Would you order from them again??????? :rolleyes: I can't see why i shouldn't bitch. Do you expect me to just live with the wrong part just because they have over 172 post???? :rolleyes:


Well, I've given them ENOUGH time to try and fix this.... it's been over 4 MONTHS and tens of unanswered or BS emails. and everytime promising to send the right one "tommorow". I'm left with no other choice. What would you do?

send a PM? I did.... and empty promises of "tommorow"
send Email? I did..... again.... empty promises
call them? I did.....same

I never understood why they can't spend that 40bux to ship the correct part and pick up the wrong one? All I wanted was the right part and all of this could of been avoided.

Like i've been telling Jeff, I'm very reasonable and I've also agreed to rewrite the posting when I got what I initially ordered; and by people writing other postings on how I was not right, i'm forced to reply and explain again.... how I got the wrong part and Godspeed not wanting to send me the right part.....

The problem is not with me I ordered and paid instantly, but Godspeed failed to deliver.

FOR THE RECORD - A TRACKING HAS FINALLY BEEN SENT TO ME AND I'M YET TO RECEIVE THE RIGHT PIPE. NOV.17

Bustin a hump trying to get things right. Thanks for the support Jake.

Pro2cer604 I called you last night and gave you the tracking #. I believe this situation with his is goiong to be all cleared up. I hope you guys understand I am trying my best.

Thanks,
Jeff


Thank you for getting things back on track. I got the tracking # and updated the postings as agreed.

Why isn't it called for????? :confused: I ordered something... they said OK and I got the wrong part and they won't send out the right one!!!!!!!
Would you order from them again??????? :rolleyes: I can't see why i shouldn't bitch. Do you expect me to just live with the wrong part just because they have over 172 post???? :rolleyes:


Well, I've given them ENOUGH time to try and fix this.... it's been over 4 MONTHS and tens of unanswered or BS emails. and everytime promising to send the right one "tommorow". I'm left with no other choice. What would you do?

send a PM? I did.... and empty promises of "tommorow"
send Email? I did..... again.... empty promises
call them? I did.....same

I never understood why they can't spend that 40bux to ship the correct part and pick up the wrong one? All I wanted was the right part and all of this could of been avoided.

Like i've been telling Jeff, I'm very reasonable and I've also agreed to rewrite the posting when I got what I initially ordered; and by people writing other postings on how I was not right, i'm forced to reply and explain again.... how I got the wrong part and Godspeed not wanting to send me the right part.....

The problem is not with me I ordered and paid instantly, but Godspeed failed to deliver.

FOR THE RECORD - A TRACKING HAS FINALLY BEEN SENT TO ME AND I'M YET TO RECEIVE THE RIGHT PIPE. NOV.17

I hear ya BUT, do not EVER under ANY circumstances, post in more than one thread a post (like you did in 4 of his threads) as this is against the rules. You were on track here and fudged it up by posting multiple posts. It's in the Rules.

And a question, if the WRX exhausts fits on the STi's, why the problem then by doing it in reverse? Maaybee you got the monday or friday exhaust of the bunch. You didn't check the label before installing or didn't care? I ask because I check labels. I wouldn't want to put Liquid Heat on my crotch ;)

I hear ya BUT, do not EVER under ANY circumstances, post in more than one thread a post (like you did in 4 of his threads) as this is against the rules. You were on track here and fudged it up by posting multiple posts. It's in the Rules.

And a question, if the WRX exhausts fits on the STi's, why the problem then by doing it in reverse? Maaybee you got the monday or friday exhaust of the bunch. You didn't check the label before installing or didn't care? I ask because I check labels. I wouldn't want to put Liquid Heat on my crotch ;)


The WRX and STi pipes for Greddy Evo have different lengths due to the diff. size of engines. The bolt point from the midpipe and exhaust has clearance issues from the rear diff. Some people like to prescribe the Sti catback for WRX when there's a aftermarket downpipe issue, to compensate. It's all a matter of a few inches.

Dont feel bad I have been trying to get a single V-Band clamp for the turbo kit I bought from the for the past 2 weeks. I ordered the Monday before last and he sent the wrong thing and promised I would get it this week. Didnt show up and now no reply to my e-mails. Never knew it was so hard to identify parts of a kit that he designed. I am very clear in my e-mails describing exactly what I need and he still sends the wrong thing and refuses to respond to my e-mails.

He owe's me money as well...........

-Matt

Matt unfortunately the supplier for out V-bands changed design of the V band and the flanges so it is now not such a easy task to get that V Band.

We are trying out best to get it.

Jeff

My experience w/ Godspeed:

PM'd Jeff Oct. 28 about Samco hoses
Instant reply w/ a very good price :D He gave me his phone# and I spoke to him at about 9:00PM on a Friday. Needless to say I was impressed that he was ready to help at such a late hour. We finalized payment + details then on the phone. Hoses were 'in stock' and would