Great Service, good performance department, mod friendly.

Why else would I drive 90 minutes for an oil change!?! :D

I get the feeling there are going to be hundreds of posts with no replies in this forum.

Thanks Will!!!!

They're "Rally Friendly" too!:D

Irvine Subie people are almost always at the local rallies, as well as track days and shows.

-B

I recently drove from San Diego to Irvine Subaru for service.

Within 30 minutes, my car received all the service requested [tighten driver door gap, reinstall a fallen (starter) bolt, and check for leaks under radiator] as well as a car wash. WoW I was expecting 4+ hours.

--Long

Ohhh, you guys...
::blushing::
:) :) :)

everyone there is great,very nice and helpful (except crazy albert in the parts department), everyone i know with a wrx got theirs from them

The best thing is that they are 15 minutes from my house. I would drive out of my way to use them.

One of the best experiences I have had buying a car. It only took 45 mins.

MV

Albert is in the Service department. Just to make sure he isn't confused with my department. We are crazy enough without his help.

Ryan

I plan on driveing up there to buy my car in a month or 2 :D

Thanks guys, we really appreciate the kind words. It's nice to know that we are doing a good job and keeping all you guys happy.

Don is the subaru certified mechanic

mod friendly

and owns impreza himself

what more can you ask for

A big thumbs up for my boys and Desi's at Irvine Subaru. :D

Bought my car from them in April, always top notch and the way all should handle customers.

GREAT parts department as well;)

www.vividracing.com

Thanks again guys!

Hey Irvine,
This is from a couple of months ago, at Long Beach. I have a picture of myself at Hot Import Nights next to you guys' yellow WRX :) . I was also wondering, do you know who owned that black WRX next to the yellow one? It had no spoiler, volk SE37s, BOV, exhaust, and some other stuff at that time. Thanks.

That would be Robert Shaw's Irvine Sponsored WRX.

No pic by the way...

Ryan

:) I purchased my silver wrx about two months ago from Desiree and the rest of the crew at Irvine Subaru. It was a great experience. Nice, honest, and knowledgeable a great combination.

Drove from Santa Monica to Irvine so Ryan and his guys could install my new rims and tires and also get an oil change.
Top notch service... the best. Thanks for all your help Ryan and Richard, and I look foward to getting the rear brake calipers once it is all worked out. If it takes a while I can come down and we'll install just the front calipers in a few weeks.

Thanks again, David

David,

Our pleasure. Will let you know as soon as I have all the parts.

Ryan

I just signed the papers and picked up my WRX on Saturday. It is my first new car and the experience could not have been more pleasant. Good deal nice people. Now i have to checkout that parts department.

As soon as I sell my (99 Ford Ranger XLT supercab) I will be making the drive from San Diego to buy My WRX. Just because of the good words people say on the boards about you all.

Bsting:p

hey, same here, i'm going to go drive up from temecula as soon as i sell my '00 celica gt, just because of what people have said on this board.

Originally posted by TemeculaPD
hey, same here, i'm going to go drive up from temecula as soon as i sell my '00 celica gt, just because of what people have said on this board.

RIGHT ON...:D

WHEN YOU ARE READY WORK WITH DIENO OR EMILIEO THEY ARE GREAT GUYS THEY ALSO HAVE A FULLINE OF AFTER MARKET UPGRADES AVAILAIBLE...:eek: SO IF YOU WANT YOU CAN FINANCE SOME UPGRADES ANY WAY GOOD LUCK HOPE TO SE YOU ON THE ROAD SOON......:cool:

Bsting's right... we do have a full line of aftermarket parts in addition to the factory accessories.

Ryan

Recently someone backed into my front bumper (07 Sti) and I decide to take the car to Irvine Subaru since that is where I bought my car. I had great service done there before (SPT power pack, short shifter installed there) and tonight when I went pick my car up... the car wasn't nearly ready and my bumper was not color matched, there were a lot of dust particles on the bumper and the paint was rough. My grille and fog covers along with some other bumper parts were not installed and worse of all I had a lot of over spray on my front side panels... to the point where the paint was rough. I am very disappointed and angry since I ordered a new bumper and want to have it paint and done right. I am going to call the service department tomorrow morning and hopefully they will fix the problem. I am very disappointed with their service. :furious:

They gave me a loaner car and sent me my way. My wife and I drove 45 mins up to Irvine to get my car fix and this is the result... I am very disappointed. What happened???

well...some research before you took your care there would've told you that their service has gone downhill.

Got the car back tonight and they fixed all the issues and detail the whole car - I am very happy that they came through and address all the mistakes and take care of me.

That was kind of you to update. Most people just go on a rant, give the shop a bad name, then never give them the chance to make good on their service. Brian, who is the service manager there, has always been good to me.

I just bought a 2009 Forester from Irvine Subaru last week. My husband already has a Subie and I knew that my new car had to be one. Dustin and Desiree made the car buying experience painless! I tried working with other dealerships in my area and they were too pushy. Irvine Subaru treats you like family and puts the BS aside. I would also like to give thanks to Franko and Frankie for taking care of my husbands STI - they'll know what I mean. Needless to say if you are gonna buy a Subie in SoCal it is worth the drive.

While this particular dealership may have provided some of you with a good experience the owner(s) also have other dealerships and service centers in the orange county area. Through these dealerships they practice calculated theft and fraud in which they steal, lie, and cheat innocent people. The sanchez family of stealerships should be avoided at all costs.

proof or gtfo. I bought my 04 from them. no haggle pricing. stayed after hours to help with the sale. painless process.

Irvine subaru sucks. There liars and thiefs. I live about 5 minutes away from them and I will gladly drive 30 minutes further to somewhere else before I take my car to them.

Irvine subaru sucks. There liars and thiefs. I live about 5 minutes away from them and I will gladly drive 30 minutes further to somewhere else before I take my car to them.
Story? Proof?

Through the many years Ive been into Subarus, Desi over at Irvine has been good to me and many of my friends. Thanks Desi.

www.tmrmzine.com/335

Thank you so much for your reply, I have always tried to be honest and fair with all my customers and so has my family.....thanks again for sticking up for me...;)












Through the many years Ive been into Subarus, Desi over at Irvine has been good to me and many of my friends. Thanks Desi.

www.tmrmzine.com/335

When I bought my 08 and when I was looking for an 07, I wanted to goto you. Based off my previous experience Irvine Subaru was the place to be...but now I live in Arizona :(

So I just went to Irvine subaru for the first time ever. I'm going to give a review from my experience. Just a little background information, I just bought the car about 2 months ago, and a month before I had to go to the dealer. So I brought the car in, and after agreeing to let them keep the car for a couple days, the told me that my center differential was completely shattered and that they would need to fix it. I should note, however, that when I went to this dealership, Sebastian, my service rep, immediately reminded me of my 5 year/60,000 powertrain warranty. I had gone to a dealership before I went to Irvine Subaru, and they didn't even remind me of this, and they were just ready to charge me 2,000 dollars.

Service (Sebastian the customer rep, any other employees): A-. Sebastian was always kind, and he never sounded annoyed (even though I must have called a billion times). He always kept me apprised on any situation, even though sometimes he didn't call me back when he said he would. All in all, ask for Sebastian when you go to Irvine Subaru (even though I'm sure every other service person would be a good bet). Also, I was a little worried about my warranty going through, and I think Sebastian sensed this and may have put in a good word for me to SOA. He is definitely one of the top service people I have ever dealt with.

Quality of work: A Well I got the car back two days ago, but so far everything is great. When I finally picked my car up, it was in great condition. The outside was cleaned (maybe even waxed), the interior was spotless. That was a huge plus in my book. They even inspected my car to tell me what else was wrong with my car (rear pads, sway bar bushings, etc...). They even topped off all my fluids.

Length of time: C. Even though it took almost 3 1/2 weeks to get my car back, I know it took a while for the warranty decision to arrive and for the parts to arrive. After the parts came, it took about a week to install the parts. I'm not sure how long it should take to replace a center differential, but boy did it take a long time to get my car back. I do understand, however, that the dealership was busy and they were doing everything they could to get my car back to me, so take this grade with those considerations in mind.

All in all, great experience with Irvine Subaru. I would recommend this dealership to anyone who wants to be treated well, and want their car to be treated well.

As I said in my previous posts I am sure that many of you have received good service form irvine subaru. That being said by supporting them you are supporting a family that steals from hardworking car guys just like yourselves . Go to irvine sub if you like. Just keep that in mind.

i got my 09 wrx about 2 weeks from Irvine Subaru!!! they were very helpful with getting me in the car i wanted!! i just order the SPT exhaust form them too, that should be in on Wed!!!!

As I said in my previous posts I am sure that many of you have received good service form irvine subaru. That being said by supporting them you are supporting a family that steals from hardworking car guys just like yourselves . Go to irvine sub if you like. Just keep that in mind.

Seriously -- please post some sort of story or other attempt at proof on this. If there's something shady, spell it out, otherwise it's really impossible to judge anything and you're probably just going to get ignored by a bunch of people because it looks like you're trying get back at them for some personal gripe and not something real.

Story will be posted shortly as part of a boycott irvine subaru website I am creating. What happened was that I had taken a car to there sister dealership Franks foreign cars in Laguna Beach to have it sold on consignment. I initially did not plan on doing this but the a**hole from the dealer was very persistent and continuously used the fact that they have common ownership as a selling point to get me over there. I "thought" that must mean they were a reputable dealership. Boy was I wrong. They essentially procedeed to use it as a parts car. I had to much faith and trust in the dealer. I got screwed. Some people have asked why then would I go after Irvine subaru if it did not happen at there dealer? Well both dealerships are owned by the same person (Francisco "Frank" Sanchez) and run by members of the same family. I believe that by supporting Irvine Subaru you are in turn supporting people who knowingly and purposefully steal and defraud from people. What they did was bold and intentional. I know some people will probably criticize what I am doing or just not care at all. I just feel I have to let people know about there business practices.

Seriously -- please post some sort of story or other attempt at proof on this. If there's something shady, spell it out, otherwise it's really impossible to judge anything and you're probably just going to get ignored by a bunch of people because it looks like you're trying get back at them for some personal gripe and not something real.

If anyone would like the real story feel free to contact me direct at 714-342-9920... and thank you for all your support...
Desiree Farey
Irvine Subaru:)















Story will be posted shortly as part of a boycott ir














vine subaru website I am creating. What happened was that I had taken a car to there sister dealership Franks foreign cars in Laguna Beach to have it sold on consignment. I initially did not plan on doing this but the a**hole from the dealer was very persistent and continuously used the fact that they have common ownership as a selling point to get me over there. I "thought" that must mean they were a reputable dealership. Boy was I wrong. They essentially procedeed to use it as a parts car. I had to much faith and trust in the dealer. I got screwed. Some people have asked why then would I go after Irvine subaru if it did not happen at there dealer? Well both dealerships are owned by the same person (Francisco "Frank" Sanchez) and run by members of the same family. I believe that by supporting Irvine Subaru you are in turn supporting people who knowingly and purposefully steal and defraud from people. What they did was bold and intentional. I know some people will probably criticize what I am doing or just not care at all. I just feel I have to let people know about there business practices.

Yes I am quite sure you will give them the real story. And you did this by getting half of the story? And more so the half from the side of the criminals? I can see how good this could turn out.

If anyone would like the real story feel free to contact me direct at 714-342-9920... and thank you for all your support...
Desiree Farey
Irvine Subaru:)

Why dont you want to discuss it here where people can hear both sides?

I think probably becuase this discussion has gone off topic. Really and truly, this is for a review. You did, kinda did a review. Everything else, if legit, should be dealt with in a courtroom. Not on a blog, not on nasioc or a personal website. If I am wrong, so be it, but I'm sure mods would agree the Dealership reviews are for reviews, not tit for tat between the people.

I agree with you. They are obviously on the defense mode now anyways so nothing more can be accomplished here. I personnaly find it un-fathomable that these people commit crimes under the banner of a dealership with there fathers name on it!!! Just goes to show the kind of people that they REALLY are. :unamused:

I think probably becuase this discussion has gone off topic. Really and truly, this is for a review. You did, kinda did a review. Everything else, if legit, should be dealt with in a courtroom. Not on a blog, not on nasioc or a personal website. If I am wrong, so be it, but I'm sure mods would agree the Dealership reviews are for reviews, not tit for tat between the people.

I agree with you. They are obviously on the defense mode now anyways so nothing more can be accomplished here. I personnaly find it un-fathomable that these people commit crimes under the banner of a dealership with there fathers name on it!!! Just goes to show the kind of people that they REALLY are. :unamused:

Uh, there does not equal their. I'm just sayin'... :huh: