nope......

You said it was broken into...could it not have happened then?

Not this type of damage. I will get pictures soon.

No way...

stand at their dealership and tell every last person that comes there to buy a car what they did, maybe then theylle take you serious. maybe bring a couple friends and some signs :P

Sounds like your car was damaged during transport (probably when they were taking it off the truck) and they tried to cover it up. That is illegal as any damage to a vehicle has to be disclosed at time of sale, whether or not it was repaired. If that was the case they sold you a "reconditioned" vehicle as a new car as it's highly unlikely that it came that way from the port.

My advice, send an e-mail to Subaru corporate through their website explaining the situation and your concerns, being direct, but polite. You should keep most if not all communication in writing so you have a track record of reporting the problem and everything that's said back and forth. It may take some time, but I'm sure they will address the issue appropriately given the circumstances.

good luck proving that in 4 months you didnt cause that damage

I should add to this. I bought my 04 in June with 12k on it. I get it home and my uncle says whats this on your bumper? Well my bumper has a huge egg on the driver side front bumper and the inner fender is cracked to pieces. It must have happen when they detailed it because I looked the car over with an electron microscope before i even drove it i was so anal about what i wanted.

The next day the dealer calls and asks how the car is blah blah blah. I tell him about the damage i noticed and tell him it isn't that bad, but i want them to look at it. Problem is I live 3 hours away from where i bought it. So 29 days later (yes 29 exactly) i'm home visiting the rents in philly and decide to take my car to the dealer to talk about it.

Well they quote me like 2k to fix and say I have no proof it was there prior. I tell them i told the guy who sold it. They ask him and ofcourse he doesn't remember.

Well they did fix it, but only because part of the sales agreement was a 30 day return policy and i was there on day 29. So they fixed it, but almost half ass. They had told me the whole bumper needed to be replaced and blah blah. Well all they did was massage the dent out somehow and then repaint it. They did replace all of the broken inner fender pieces, but when i cleared my headlights i noticed they epoxied my headlight bracket (the white piece) together because it was cracked, but hey atleast the egg isnt there any more.

good luck proving that in 4 months you didnt cause that damage

DING DING DING!! We have a winner.


Get a lawyer, but be prepared, there is a 99.9% chance you will get nowhere with this.

you have an s204?

thats so messed up man

I do admit the amount of time that has gone by is working against you, but you never know until you try. Drop SOA that e-mail.

Make sure you get the comments of the tech and service manager in writing. That can only help your case.

Call SOA, email doesnt get you jack.

Yep already contacted...meeting on Monday with SOA rep.

You car was vandlized and its been 3 months sence purchase. You signed the pre sale inspection sheet. You signed that paper stating at the time of sale your car was 100%. This is not the reason your selling your APS FMIC is it?

There are three sides to every story. What someone says, What the other person says, and what really happen. Glad I always keep notes.

I bet they tell you to walk.
Good luck with your claim...

Sent you a PM

We will see what happens...

Good Luck

Hmnn it might've been done at the port, happened to my friend's friend..
He went to trade in his 05 Accord for an 06 TL I think and the manager said, "Sean is there something that you'd like to disclose to us about the car"? He said no because there's never been any damage on the car.
And then the dealership looks at the history of the car and its clear. Then showed the edge of the hood (inside). You can see the maksing paint line...
Apparently something happened at the port so they fixed it to OEM specs. (it doens't need to be disclosed unless its around 45% err 50% damage to the value of the car.
BMW does it all the time...

in the state of iowa at least its 3,000 in repairs that they have to disclose, example:

My father bought a 97 camaro ss 30th anniversary convt., owned it for a month or so, then found out from one of the techs at the chevrolet dealer that something had happened to it, father ran the vin, found out it was stolen, drove through the plate glass windows of the dealership, high speed chase for about 60-70 miles, then wrecked, just a bumper, hood and fender (over $3k). He told said dealer to take it back, he wanted one all original, or they could give him a new vette for the same price that he paid for the camaro. Dealership owner drove to florida, picked up a new camaro and delivered it to his house for a straight up trade.

Now, in your case, its going to be a little bit harder, as there was probably no accident reported. and since they didn't report anything, they didn't disclose anything since nothing was fixed. also, did you look at the car during pickup? you had to sign the paper stating everything was ok, so they kind of have you there. sorry, but good luck. hope it gets fixed.

Call SOA, email doesnt get you jack.

They can and do respond to e-mails. Calling is fine for maybe brief status updates on your issues or to actually talk to the individual(s) handling your case on a more personal level, but you really want a "paper trail" of all your communication and the details discussed. Believe me, I speak from personal experience! ;)

BMW does it all the time...

That is just because the a55hats at the dock fly out of the containers with the cars and see how fast they can load them onto the trucks.

i have an 06 sti and it has 2000 miles on it and i was driving around the corner of my street the other day and i hit the gas pedal not to hard not all the way to the floor and i heard a thump from the back i thought it was a hole or just because its an all wheel drive car and makes different noises then some regular cars well i drove it for the next day and it was fine and today i was driving and every time i hit the gas and it starts to torque up a little there is a loud thump from the back of the car if i hit the pedal easy and shift easy nothing happens but if i hit the gas just the slight bit hard it makes a loud noise that it never made does anyone have this problem or know what it could be thanks id appreciate some help.

i have an 06 sti and it has 2000 miles on it and i was driving around the corner of my street the other day and i hit the gas pedal not to hard not all the way to the floor and i heard a thump from the back i thought it was a hole or just because its an all wheel drive car and makes different noises then some regular cars well i drove it for the next day and it was fine and today i was driving and every time i hit the gas and it starts to torque up a little there is a loud thump from the back of the car if i hit the pedal easy and shift easy nothing happens but if i hit the gas just the slight bit hard it makes a loud noise that it never made does anyone have this problem or know what it could be thanks id appreciate some help.



***, are you serious???? :eek:
punctuation/syntax>>>>you

SOA has established the following categories for new Subarus damaged before they are sold: Repair – New Vehicle Condition – Replacement of accessories, glass, tires, trim, bumpers or other "bolt-on" parts. Repair and/or refinish of any body panel (not to exceed four panels). A vehicle in this classification may be repaired and sold as a new vehicle with a full warranty. Repair – Used Vehicle Condition – Vehicles which cannot be repaired to "New Vehicle Condition" as described above, but which can be repaired to a safe driving condition shall be classified as “Used Vehicle Condition”. Such repairs would include, but are not limited to, minor straightening of undercarriage, any repair requiring cutting or welding, any damage that requires over 16 hours of repair, or the refinishing of five or more panels. A vehicle in this classification will be repaired and sold only as a used vehicle. The balance of the SOA warranties remains in effect when "Genuine Subaru Parts" are used. However, the warranties shall not cover the workmanship of the dealer in such repairs. Total Loss Vehicle Condition – Damages sustained to the extent that the vehicle’s safety, integrity, and/or performance may be questioned, despite repairs, are classified as "Total Loss Vehicles". Examples of this type of damage include, but are not limited to, severe water, fire, smoke infiltration or major structural damage to the unibody. Vehicles with damage falling within this classification cannot be sold to consumers. The vehicle will be repurchased by SOA for final disposition in a manner, which ensures the "Total Loss Vehicle" is never entered into commerce.

i have an 06 sti and it has 2000 miles on it and i was driving around the corner of my street the other day and i hit the gas pedal not to hard not all the way to the floor and i heard a thump from the back i thought it was a hole or just because its an all wheel drive car and makes different noises then some regular cars well i drove it for the next day and it was fine and today i was driving and every time i hit the gas and it starts to torque up a little there is a loud thump from the back of the car if i hit the pedal easy and shift easy nothing happens but if i hit the gas just the slight bit hard it makes a loud noise that it never made does anyone have this problem or know what it could be thanks id appreciate some help.

That's a really nice sentence.

That's a really nice sentence.

man if you are going to bash on the gramer skills, then just save your posts... i hate people like you. total BS...

i have an 06 sti and it has 2000 miles on it and i was driving around the corner of my street the other day and i hit the gas pedal not to hard not all the way to the floor and i heard a thump from the back i thought it was a hole or just because its an all wheel drive car and makes different noises then some regular cars well i drove it for the next day and it was fine and today i was driving and every time i hit the gas and it starts to torque up a little there is a loud thump from the back of the car if i hit the pedal easy and shift easy nothing happens but if i hit the gas just the slight bit hard it makes a loud noise that it never made does anyone have this problem or know what it could be thanks id appreciate some help.


The thump is normal.
Quit stomping on the gas and you won't get that sound. The STI is not a gas stomping car.

man if you are going to bash on the gramer skills, then just save your posts... i hate people like you. total BS...I support nimblegimbal 100%. These forums don't really need the opinions of elementary school students who've either flunked or dropped out.

Life your car and make sure your rear diff carrier is not bent or twisted. This can cause the rear to knock.

I remember the manual saying that because of the unique design of your AWD Subaru, you may experience minor knocking and noises during hard acceleration or full lock turning which is normal...or something like that?? If you really worry about things like this, head back to the dealership so they can put more plastic mounts in the cars... or just ask them to take it for a drive and put it on the lift to take a peek.

']I support nimblegimbal 100%. These forums don't really need the opinions of elementary school students who've either flunked or dropped out.


Seconded. What people just don't get is that when you don't use proper punctuation, spelling, and grammar no one respects you as being reasonably intelligent. Most of the time, when you SOUND(or in this case READ) like you know what you're doing, people BELIEVE you know what you're doing(or saying).

I agree with Acostafan. If I'm writing so fast and doing a very poor job then I usually am not really focuing on what I want to say in a clear precise mannor. I have done this and usualy when I reread, I realize what a mess I've made and redo it. You do not need to be a grammer guru to write properly and spell check software abound on computers. JMO

Woh cArEs &s long &s We &re &ll having :banana:!!!

Check the pitch stopper on the back of the engine. It may be broken.

Whats the news...i never did hear from ya. Guess you didnt want my lawyer advice. Oh well.

Hey Rich sorry I have been busy as all heck with Subaru and school...

I will update you at the end of the week when I figure out what is going on...

is there any possible way the damage was caused by an inside job? Did anyone have access to a key?

The car was broken into? Are you sure someone didn't also take it for a ride or attempt to tow it?

Pictures would really help.

subscribing to hear outcome

Sounds like your car was damaged during transport (probably when they were taking it off the truck) and they tried to cover it up. That is illegal as any damage to a vehicle has to be disclosed at time of sale, whether or not it was repaired. If that was the case they sold you a "reconditioned" vehicle as a new car as it's highly unlikely that it came that way from the port.

Incorrect.

Every dealership has a body shop that they send their cars to, to be looked over and repaired as they come over from the ship. Hundreds of cars are damage on the ships and when they're parked in car lots bumper to bumper. They're all repaired before they're sold. This is common practice. If the manufacturer/dealership repairs a car and makes it "whole" again, its not illegal in anyway - if it was irrepairable damage and they sold the car then it would be illegal to not sell the car with full representation of this. Just like you don't have to report a fender bender but you have to report a major accident.

The car isn't damaged irrepairabley, so the dealership will want to fix the car and make it "whole" and send him on his merry way. This way, effectively, he'll have a car that is now complete and the dealership won't have to repossess a car that has been depreciated.


They'll fix it, but I highly doubt you'll get a new car and the dealership will absorb the cost of depreciation.

yeah hes horrible on updating. But is the first to complain :p

If the manufacturer/dealership repairs a car and makes it "whole" again, its not illegal in any way.

It depends on the extent of the damage - if the damage is extensive, then they can't repair it then sell the car as "new" - they need to sell it as a "used" car.

The car was broken into? Are you sure someone didn't also take it for a ride or attempt to tow it?

Yeah, so quick to blame the dealer.....without any proof. If your car was broken into dont you suppose they might have tried to take the whole car, knowing you wouldnt be back for a while? MAYBE?

It depends on the extent of the damage - if the damage is extensive, then they can't repair it then sell the car as "new" - they need to sell it as a "used" car.

That was my analogy between a minor accident and a major accident and having to report them.

Incorrect.

Every dealership has a body shop that they send their cars to, to be looked over and repaired as they come over from the ship. Hundreds of cars are damage on the ships and when they're parked in car lots bumper to bumper. They're all repaired before they're sold. This is common practice. If the manufacturer/dealership repairs a car and makes it "whole" again, its not illegal in anyway - if it was irrepairable damage and they sold the car then it would be illegal to not sell the car with full representation of this. Just like you don't have to report a fender bender but you have to report a major accident.

The car isn't damaged irrepairabley, so the dealership will want to fix the car and make it "whole" and send him on his merry way. This way, effectively, he'll have a car that is now complete and the dealership won't have to repossess a car that has been depreciated.


They'll fix it, but I highly doubt you'll get a new car and the dealership will absorb the cost of depreciation.

Body shops do not check out the cars when they come off the truck. When the truck arrives, the sales manager, or someone assigned by him checks out each car. If there is any damage, it is reported on the delivery sheet. THen, the technician of the dealership goes thru each car and checks it out, mechanically and body wise. There is a check list that each car comes with (check your glovebox, it might be in the owners manual). If any damage or mechanical problem is found, it is reported IMMEDIATELY to SOA. You have 48 hours to check a car, after that, SOA can deny any claims of damage. (There are extenuating circumstances to this, like snow, etc)

If there is any damage, it is documented on the vehicles claim history thru Subaru, so any dealer at any time, (if the vehicle comes into their shop) can see this history. If the damage was not transportation damage, it does not get listed on the claim history. The dealership pays for this. I believe somewhere in this thread it is posted what the criteria are for selling the car as new or used, whether the damage is from transport or after.