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NYCshopper
03-24-2006, 08:46 AM
Are the Koreans Riding Too High? (Forbes.com)

http://www.forbesautos.com/news/headlines/2006/march/fdc032206-korea.html


COMMENTARY: Are the Koreans Riding Too High?

by Jerry Flint
Forbes.com

Hyundai and Kia Motors, which Hyundai controls, are in the fast lane. The new Hyundai factory in Alabama is getting ready to produce its second vehicle — the new Santa Fe sport utility vehicle — and Kia has just announced that it will build a factory with an annual capacity of 300,000 units in western Georgia, just two hours from Atlanta. That puts the annual production capacity in America for the pair of companies at 600,000 units.

Hyundai and Kia are run as separate operations in the U.S.: Kia is supposed to move more toward sportier models, while Hyundai is to move toward formal models. Korean vehicles, which used to be cheapies, are getting decent designs as well as reputations for good engineering and high quality. The just-launched entry-luxury Hyundai Azera sedan is opening new markets, while the Santa Fe looks like a winner. Kia and Hyundai also have a new-generation minivan coming soon. With General Motors and Ford Motor retreating from that market, the Koreans are poised to take a bigger share of the minivan business.

The 731,000 total U.S. sales reported by the two companies last year are more than four times the combined sales from seven years ago. Hyundai's brilliant marketing stroke — the 100,000-mile warranty — has revived its fortunes in the U.S. This year is also off to a good start: In the first two months, Hyundai sales are up 7.1 percent, while Kia sales are up 3.2 percent.

And it's not just in the U.S. that the Koreans are having success. In Europe, the pair of companies has a 3.7 percent market share, and Hyundai is outselling Honda Motor and crowding Nissan. Kia also has plans to build an assembly plant in the Czech Republic.

In Asia, Hyundai has the number-two spot in the potentially huge market in India. Along with Kia, Hyundai is making a splash in China, as well. The pair holds 11.2 percent of the Chinese market, compared with 13.7 percent for U.S. manufacturers.

My problem is that I have a long memory.

The Koreans are terribly ambitious and terribly aggressive, and in the past they have been hurt by such tactics. A few years ago, the industry in Korea expanded too rapidly; Daewoo went bankrupt and was taken over by GM. Renault grabbed Samsung's failed effort at expanding into car manufacturing. And Hyundai rescued Kia by taking a big stake in that company at a time when Hyundai itself was in serious trouble.

Another issue: The Koreans don't play well with others. Hyundai just tossed U.S. boss Robert Cosmai, even though the company had an excellent year in a tough market. Last year, Kia bounced its U.S. president, Peter Butterfield, in the middle of a dealer dinner, while Hyundai recalled the Korean head of its new Alabama plant right after the factory started production.

My guess is that the home office sets impossible goals, and no matter how good the results, if people don't reach these goals they are punished. Setting high standards is great, but this kind of instability eventually causes an organization to become dysfunctional.

I am also curious as to why they are building a second plant so soon.

The Japanese have plants here, so the Koreans must have them, too. And if Hyundai has one, why not Kia?

Another factor is the value of Korea's currency, which is making their imports more costly. The exchange rate for the won was 850 to the dollar at the start of 1997. Then came the Asian collapse; by January 1998, the won moved past 1,770 to the dollar, and it has never come all the way back. It's this cheap currency — not cheap labor — that keeps Korea's export prices low.

Recently, the won has been climbing — from 1,000 to the dollar in January, to 965 to the dollar in February. From what I can see, with the currency strengthening and those tough Korean unions to deal with, Hyundai and Kia want to outsource their auto production.

Frankly, that's a risky move. The Hyundai plant in Alabama, which employs 2,700 workers, makes more Sonata sedans than the company can sell. They figure the new U.S.-built Santa Fe will go back to annual sales of 100,000 or more per year — a jump from its sales of 68,000 in 2005. The problem is that this American-made SUV is bigger and will probably cost more than the Korean-built model. Competition has grown too, so it will be hard to get the kind of sales increases the Koreans expect.

The combined Hyundai/Kia lineup is strong in sedans, small- and medium-size SUVs and minivans. At present, neither company has the type of other models — pickups, rear-wheel-drive sedans, large SUVs, luxury vehicles, etc. — that could help it move up to the next level. The Koreans promised a pickup for next year, but that was a while ago, and it doesn't look like it's going to happen.

It's possible that the companies will do fine with both plants, but I think the Koreans are stretching their luck — something they've done before.

BOY
03-24-2006, 10:37 AM
good read!

I've got a Subaru tech who recently left a Hyundai store and (from his mouth) the warantee is bogus. Neither brand stands behind their vehicles like the asians or even the domestics. You know what they say, if it looks too good to be true it pobably is ;)

Hazdaz
03-25-2006, 10:10 AM
Interesting article (even though it's commentary, not actual news), but the author forgets the fact that Hyundia/Kia plan on expanding their lineup. The 2 plants might be overkill for their current lineup, but Hyundia is gonna be bringing out the next-gen Tiburon (RWD and with supposedly 300hp) very soon, and the concept versions looked like winners. Also I thought I read someplace that they plan on bringing out an even bigger car (even bigger than the Azera). All those vehicles have to be built someplace.

I do have to say thought that while Hyundia's quality might be lightyears ahead of what it used to be, it's dealership network still sucks major ass. All the ones around here totaly aim at the very low end of the market (in terms of clientele... the "no money down" crowd). They are not places that would attract someone away from a Honda dealership.

doghauler
03-26-2006, 01:12 AM
Interesting read. I am in Montgomery, and I swear everyone here has a new sonata. I can't tell the sonata from the new accord at a distance. It's a good car for the non-picky masses, but I wouldn't drive one if you paid me.

On an economic note, hyundai has brought new jobs to the area and chain suppliers are hiring. Problem is these are $8 an hour jobs that cater to lower income/education folks, and the issues that they bring.

Kostamojen
03-26-2006, 01:41 AM
I am not a Jerry Flint fan...

Bill
03-26-2006, 08:02 AM
I was out working in California at a port where cars come in. There were Kias and Hyundais parked all over the place. While I was there several car carrying ships came in and unloaded. It looked like they just parked the Kias off in a back lot somewhere. But when a Mazda ship came in there were car carrier trucks rolling in and out all day. There were still Mazdas parked, but not nearly as many as there were Kias/Hyundais. I think they are saturating their market and could be in trouble...

Hazdaz
03-26-2006, 09:45 AM
I am not a Jerry Flint fan...

Ugh... I didn't realize that it was Jerry Flint that wrote this - the same guy that wrote that other HORRIBLE piece on European designs not selling here.
I'm with you - I am not a fan of this guy.

BryanH
03-26-2006, 10:58 AM
good read!

I've got a Subaru tech who recently left a Hyundai store and (from his mouth) the warantee is bogus. Neither brand stands behind their vehicles like the asians or even the domestics. You know what they say, if it looks too good to be true it pobably is ;)

I wish I could agree with you but after owning a Hyundai I would have to very strongly disagree.

Couple years ago my wifes Hyundai Santa Fe had a front brake caliper seize and not only did Hyundai replace the brake caliper but they replaced BOTH front rotors and ALL of the brake pads. Why? Because if one of the rotors is really trashed like this one was you never replace one...same thing with pads. You always replace them in a set. Why did they replace the rears? I have no idea but thanks for the free pads. While there we also mentioned that sometimes the transmission shifted a bit "funny" so they replaced the tranny ECU and problem solved. They then gave us a coupon for our 30,000 service free.

But maybe I am an isolated incident.

Len
03-26-2006, 11:53 AM
Ugh... I didn't realize that it was Jerry Flint that wrote this - the same guy that wrote that other HORRIBLE piece on European designs not selling here.
I'm with you - I am not a fan of this guy.

He seems to have sort of a nationalistic agenda. I feel that the article is very much biased against the rising competitor of Detroit. I think most of the conquest sales Hyundai is making these days (and there are a lot) are ex-domestic buyers, rather than Honyota buyers.

One thing for sure, the current leadership at Hyundai is anything but democratic, but it seems to be extremely efficient at what it's doing. (expansion and conquest) Who said corporate leadership has to be democratic anyway?

Hazdaz
03-26-2006, 12:59 PM
He seems to have sort of a nationalistic agenda.
You can call it "nationalistic" - I just call it stupid. :lol:

Few people want to see Detroit succeed more than me, but the stuff that guy is writing sure as hell doesn't help the cause, it actually hinders their succees.
I go to carsconnection.com all the time, but never really bothered to read any of the op/ed pieces before - I think I might just have to start to see if they are all this bad.

John C
03-26-2006, 01:01 PM
Having worked with a few Korean companies, they really are dysfunctional by western standards. They are aggressive and dictatorial, without you actually knowing who the dictator is - I've seen major decisions overridden based on what college someone went to rather than business reasons.

The Korean car companies have very aggressive targets, but they run bigger and bigger risks as their solid home market become less important. Anyone who has been to Korea will tell you - nearly ALL the cars are Korean, and there's a stigma about buying foreign. I was taking to a BMW dealer over there who has over half his orders cancelled, usually after the orderer's friends, family and bosses find out and voice their disapproval.

Hazdaz
03-26-2006, 02:09 PM
Having worked with a few Korean companies, they really are dysfunctional by western standards. They are aggressive and dictatorial, without you actually knowing who the dictator is - I've seen major decisions overridden based on what college someone went to rather than business reasons.

The Korean car companies have very aggressive targets, but they run bigger and bigger risks as their solid home market become less important. Anyone who has been to Korea will tell you - nearly ALL the cars are Korean, and there's a stigma about buying foreign. I was taking to a BMW dealer over there who has over half his orders cancelled, usually after the orderer's friends, family and bosses find out and voice their disapproval.

I think most of Asian is very "protective" of their homebrands. Maybe not to the point that you mentioned, but Japan definitly is. It's one thing if that nationalism is based on rational criteria like quality or price, but kind of bizzaare from our perspective here in the US where we many times frown upon US-brands (ofcourse most of those times, that disdain for anything American is based on legitimate reasons).

bob655
03-26-2006, 10:32 PM
good read!

I've got a Subaru tech who recently left a Hyundai store and (from his mouth) the warantee is bogus. Neither brand stands behind their vehicles like the asians or even the domestics. You know what they say, if it looks too good to be true it pobably is ;)

Koreans are asians too ;)

bryansonger
03-26-2006, 10:52 PM
Koreans are asians too ;)

Orly?

subieworx
03-27-2006, 04:32 PM
good read!

I've got a Subaru tech who recently left a Hyundai store and (from his mouth) the warantee is bogus. Neither brand stands behind their vehicles like the asians or even the domestics. You know what they say, if it looks too good to be true it pobably is ;)
I can agree with that. My GF had an 03 Tiburon GT, got it in July of 02. We had several problems with it including a slipping clutch after about 12000 miles and never had good luck with getting anythign fixed. Three dealers wouldn't even search for a TSB that I knew existed on this clutch assembly telling me they were sure there wasn't one. Took us about 40000 miles and 4 different dealership to finally get the clutch fixed. We also had problems with the gas tank, headlilghts, electrical system, AC and transmission. Of which only the gas tank problem was fixed. When the engine started making strange noises we decided to cut our losses and get rid of it. Bought an MR2 Spyder and never looked back.

I will not be buying another one of their cars.

nate49509
03-28-2006, 02:48 AM
Daewoo went bankrupt and was taken over by GM.

The difference being, the Daewoo's were really really really crappy cars that nobody wanted and nobody wanted to sell.