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Old 06-23-2005, 03:07 AM   #1212
engineerx
Scooby Specialist
Member Sales Rating: (34)
 
Member#: 42614
Join Date: Sep 2003
Chapter/Region: SCIC
Location: Bullet-Dodging Fwy Los Angeles
Vehicle:
0405 WRX STi/S2000
AspenWhite/Silverstone

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Quote:
Originally Posted by T68WRX
Well except they have thousands of repeat customers who do just fine. Building the Pepsi RX-8? Just moved into a new building bigger than any other shop? Yeah they must screw all their customers. Funny how no matter what the topic in this forum, there are a hundred people who jump on the **** talking bandwagon. Sonic RX who was banned from the Vivid forums is still shopping with them? Riiiiiiight.
While it's true that there are 1000's of customers who have gotten good service from them - there are also MANY who get screwed by them. If you had been screwed, you'd also vent out, complain, jump in the bandwagon as well. I have ordered from Vivid and I've gotten orders shipped expeditiously, but the ne time I was told I would get the UTEC "soon" and they charge my CC $980 and after 6 weeks no UTEC and I call and I'm told it will ship "next week"..... well that's one time too many. No excuse to treat decent customers like crap and blame it on fraudulent scammers - that's no way of doing business. There are other ways of verifying CC validity.
I don't think you would be happy if after 6 weeks you have to send payment to your CC and you have no product on hand either. True, Vivid is not the only vendor that has done things like that, but they just seem to do it often. I don't think people complaining here about their experiences are making them up.
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