-Handled my order for 02 RS very well
-Attended me the minute I walked in (I look extremely young)
-Communication was very poor
-Took 3 weeks to deliver car after car arrived at dealership
-Financing was a BIG problem
-Poor communication within dealership
-Lazy (they said they had their people on it - it meaning calling my bank on my trade in to find out the payoff amount) Took me 3 minutes to do it myself. I called them and told them the amount.
Overall, they were ok. They should have handled my financing while car was on order to that I'd be able to receive delivery of the car the minute it came in. Instead I had to wait 3 weeks on top of the three months I waited for the car to come.