Evidently they're the #1 Subaru dealer in NY now, which seems pretty impressive. The people I worked with were extremely nice and helpful, and although a lot of things went wrong, on pretty much everyone's part, the overall buying experience was good. I was confident that the car I was buying was in good shape, I just wish I had been buying it at a different time. Trying to coordinate everything ASAP during New Years was a mistake, but there wasn't any other time I could do it.
Overall I would certainly recommend the dealership as a place to buy, friendly salesmen, etc. I can't comment on the service dept, but I did notice that they offer free oil changes for life, plus 4-wheel alignments are only $50! So, this is definitely a place to check out if you're looking, talk to Jeff Leone and tell him Marc Sawaya sent ya.
Of course, no one actually reads these forums unless they're searching for something, but that's how I found this thread, so I'm sure it'll turn up in the right hands.