I ordered my gt spec splitter from them. they forgot to ship it. i had called and no answer and finally i got someone and told them ups said the shipper never dropped off the package. i told this to anthony and he didnt believe me. so he checked and low and behold it was sitting in the warehouse. honest mistake and he apologized. i think a lot of the problems hapened when he said they moved to a different location and things were not running smoothly yet. totaly understandable.