Originally Posted by rexnprogress
just cut your losses.
Rexnprogress- You were refunded for a grill that didn't make our last shipment from overseas and this was completely out of our hands. There were a few items that didn't make that specific container, but we settled up with you and refunded you 100%. If you still have an issue take it up with me, but if adding more sarcasm to this post makes you feel better about yourself and the situation then be my guest.
We've publicly apologized for any delays or issues that my customers have ran into during the past few months and have made a lot of changes since then. I think a lot of our repeat customers would agree that we've not been as orgainzed as we were in the past lately, but thankfully we're moving forward in a positive direction.
If anyone else has questions please do not hesitate to contact me.