I see it as a continuation of the dumbing down of job that used to require some skill. I'm sure you have all noticed that many counter people can't count back change, if the 'puter doesn't tell them what my change is their screwed.
Jeep's recently started this Vin for parts thing. Luckily when I said I didn't have it (buying oil filters
), also wanted to price brake pads,the guy said he could still look it up.
Why is it so much to ask that you know [i]something[i] about the products you sell? I was asked if it was a 4 door (none made) if it had the 4.0 (all Rubicons were) did it have rear disk brakes (all Rubicons do). The first time I brought it in for an oil change(2 months old/3000 mile), I was actually waited on by The Service Manager. HE asked me if it was a 4.0. I nearly got back in and drove off. See where I'm going?
I would also be curious if they change brake pad #'s mid year, why? The new #'s better or they wouldn't change mid year. Do I want the "old" style?