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Old 04-14-2002, 10:55 PM   #220
pace
Scooby Specialist
Member Sales Rating: (2)
 
Member#: 11606
Join Date: Oct 2001
Location: On top of Gary's momma
Vehicle:
2004 Pilot
1995 Miata

Default

Vivid Racing = Good Prices + $hitty customer service.

After reading some of the followups in this thread, I realized the poor service I received from Dan was not an isolated incident. I originally posted some fairly neutral feedback in a Vivid GB thread I was in on that turned sour for me (stuck to the facts - nothing subjective), and Dan responded with a very public display of unprofessionalism and complete disrespect shown toward me. Needless to say, I shall never purchase from him again. I'm sure he considers this a small loss, but obviously he is setting a tone for the way he does business. I am involved with a network of local WRX owners, and I will be very vocal regarding this incident with every single one that I come into contact with. What goes around, comes around.

I have had numerous dealings with other aftermarket WRX vendors, such as SPO, TurboXS, Kartboy, Godspeed, etc. and I have received impeccable service from each and every one of them. This is the stark contrast between some fly-by-night operation like VividRacing, compared to businesses that have been in practice for many years or who simply realize the value of great customer service.

:monkey:

Here's the thread.

How not to do business.

-Pace
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