This isn't a road crown issue...if it was, he would have to pull the wheel to the left to track dead ahead, whereas this guy is saying that if he pulls the wheel to the left it veers to the left as well. This indicates either a really low tire or a misalignment issue. Could be that the tech rotated the tires but adjusted the pressures improperly, or either he or a car wash monkey ran into a curb or something...I road test cars after I rotate tires, and if he does the same he might have nailed a pothole. Did you happen to note the mileage in and mileage out? My bet is on that.