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Old 01-19-2009, 05:58 PM   #5
lackofhp
Scooby Guru
 
Member#: 149001
Join Date: May 2007
Chapter/Region: TXIC
Location: Under-employed
Vehicle:
09 Caliber
ex 07 WRX

Default

Strengths:


oLeadership
oCommunication
oOrganization
oHighly skilled in MS Office, People Soft
oAbility to listen and develop effective solutions
oThrives in fast paced environments
oHighly creative
oSelf motivated
oProblem Solving
oOwnership and responsibility
oCustomer service oriented

Relevant Experience:
oResponsible for the payment and reconciliation of annual invoices to the State Insurance Department in all 50 States that State Farm had presence
oAssisted individual Agents with their personal compensation and relevant deductions via email and inbound call center
oProvided direction to all Agents in regard to insurance licensing via email and inbound call center
oResponsible for the appointing and renewal of state insurance licenses for over 75,000 employees
oWorked daily with Kaplanís Producer Plus licensing database
oWorked daily with the National Insurance Producer Registry
oMore than four years of call center experience
oFielded technical calls in a call center

Client Relations:
oWorked hand in hand with Accounts Payable Departments
oCommunicated continuously with State Insurance Departments
oWorked daily withEmployees, Agents and Agentís Staff

Leadership/Administration:
oFounding member and Lead Worker of State Farmís Billing Department
oDesigned workflows
oLead point of contact for all billing questions
oAuthored and edited all form letters for the licensing unit
oPeopleSoft Trainer for State Farm



Work History:
oBilling and Licensing Technician, State Farm Insurance,
Irving, Texas
April 2004- October 2008

oLead Footwear Sales, Oshmanís Sporting Goods
Lewisville, Texas
July 2000-March 2004

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********** 80+ hours of College course work completed. Still attending.


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