I had a terrible experience with carter subaru! In 2003 i bought a brand new legacy outback wagon. the car is a lemon! it now has approx 85,000 miles on it and the head gasket has gone out twice- which i have never had happen once let alone twice!- the computer system crashed and had to be replaced. the mechanics at carter have made mistakes when servicing my car and carter has refused fix the mistakes / reimburse me for having the mistakes fixed elsewhere. Stay away from carter subaru. they sell defective products, employ mechanics that dont know how to repair subarus, and the customer service is the worst. one thing carter subaru did was lose a life long fan and loyal subaru customer. my advice is to avoid carter subaru like the plague, you will be better off for it.