Originally Posted by Uncle Scotty
where DO these guys COME from
Actually, he is pretty much right from my experiences.
The paint almost never matches exactly, the car is never the same, and the resale takes a huge hit.
My family has been through this on several vehicles over the last 30 years and all had to be dumped after several visits back to the dealer's collision center or wherever the car was repaired still leading to a sub par repair. $10K of damage on a $30K vehicle is nowhere near totalled but will almost always leave you with a car that has serious issues down the road.
There is one place around here (non dealer) that can get the paint perfect, but if the car was hit hard it will never be the same again.
Edit: Now if it's just a dented fender as you later say, then as long as you have a GREAT paint guy you will be OK.