Originally Posted by ciper
I don't know how to say this without sounding rude but that is way too much, especially for warranty work which is often less than the standard labor.
My times are from Mitchel OnDemand which is the defacto standard. It is the most popular (by far) software for estimations,,, among other things.
Warranty we get 8.4hrs. I didn't set the time, that's what it is in our shop and the shops in the area, we're actually a lower priced shop than the others in the area.