I wanted to express my satisfaction with Wayne at VTR. I talked to him via this forum about getting me some sort of protective layer between my roof rack and roof. We decided that the 3M clear bra type product would/should work well. So I drove up there for the cigar night that he was having and showed him what I needed. Sure enough, he cut out pieces out of some scrap material and I was good to go 10 minutes later. Went home and had my rack installed with a protective layer later that night!
Moral of the story, Wayne seems like a GREAT guy to work with and I would not hesitate to recommend him to people.