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Old 05-28-2011, 01:00 PM   #19
Supraru
Scooby Specialist
 
Member#: 23313
Join Date: Aug 2002
Location: Collegeville,Pa
Vehicle:
99' 2.5Rs
black

Default

I think the problem here is you aren't comprehending what he was saying. So you called up said you had a trans issue because of the light. Then I'm sure you also mentioned your brake light problem. Most likely he was informing you that you will be charged 1 hour diag at $115 bucks and hour for it. Or he may have said you have to pay $115 to diag the car and if it turns to a covered warranty item then it's a different story. This type of confusion happens a lot because customers think they will have to pay out of pocket for a warranty item. Happens even more when there are people from nasioc involved and try to blow things up more then they are or just hate dealers to begin with.
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