Originally Posted by geno71
I recently special ordered a 2012 Impreza Sport Limited from a dealer. They quoted me 6-8 weeks for arrival. I waited about 3 weeks, then called my salesperson for any updated ETA (I plan on selling my current vehicle outright rather than trade if possible, so I'd like to know when the new car is arriving so I can coordinate my attempt to sell my car rather than trade it). She said she didn't have any more info for me. I contacted SOA customer service, not to complain, just to see if they could provide any more info to me. The rep at SOA said that they couldn't find a VON for me from my dealer. So he took my name, number and email and said he'd look into it and get back to me. Does this sound like my order wasn't placed? Any advice would be appreciated.
Nope. Doesn't sound right to me. I would touch base with your Salesman first. Then touch base with Subaru Customer Service again to see what they have to say.
You should have received a VON some time ago from your Sales Team at the respective Dealer.