I hate BFM because of the way they treated me. Check out this email from them after I told them that the cable they sent me was faulty. It's all my fault, it could not possibly be a bad cable..... :-/ Please do not buy from these clowns.
Insults won't get you far, cable is a generic case and chipset that we modify on site. Drivers are FTDI because that is the drivers that seem to function best with our cables and the versions of ECUflash we provide. The main reason they are re-named is to more easily point them out, if you will notice we have different variations of software packages on our forums for the cables. In the later packages we didn't even bother to rename the files, and opted to use video and screencaps to aid in the installation process.
The problem your having isn't typical, it frankly seems like a user error during the installation process. If you have Windows XP your install should basically go exactly as it does in the install video guide located on our forums.
Return for a refund if you wish, 1862 Big Ridge Rd Clintwood, VA 24228 please let us know when you are shipping the item back so we can watch for it. Once we have it in our possession we will issue the refund for you.
Once I left them appropriate feedback I got this email.
busted_finger_motorsports is requesting that you revise the original Feedback you left for BFM Subaru Impreza WRX STI Legacy Tactrix 1.3 OBD2 Flash Cable ECU Tuner CHIP (280824058837).
Reason for request: Other
Message from the seller: Un-necessary slandering, un-professional and un-becoming of a decent customer. You came to me with concerns, had a poor outlook and it ended poorly as i predicted. It is not my fault your own narrow views got in the way, but spreading lies isn't needed.