Originally Posted by Evanston Subaru
It is not that we get whiney, rather that SoA gets worried that you are very upset and calls the dealerships Owner/GM to express concern. It just raises flags that don't need to be raised if you are just curious for an update.
I recommend always trying the dealership first. If you just talked to him yesterday you may just need to calm down a little
If it was a week ago Tuesday just send him an email saying that people online were recieving VIN#s and ETAs over the past few day, and you just wanted to check.
Just my .02
I was worried about this when I called too. I made it a point to tell them (twice) that I was not complaining and the dealership was treating me well. They needed to call the dealership to get the VON # so I'm hoping they would have relayed to them that I wasn't trying to make trouble.