Originally Posted by teiva-boy
"asap," is a subjective term. You have downtime in removing it from your car, you sending it out, they determine it was their fault or yours, then you get a new unit back or a repaired one. You're looking at a week if not more minimum. And out shipping on your end out to them. Not much different from any other company, US based or not.
You're logic is skewed.
No the logic is not skewed, you missed his point entirely. If it fails within a year they will fix it for free, but when it happened to his $800 turbo he had to just eat the cost.