Lol the excuses in this thread are HILARIOUS. "We did not have the address" "a quick google search will find it, here it is" "we'll they didn't pay so we won't send it back". Lol the more you talk, the bigger the hole gets for you.
Yimi are out parts and labor? Yeah well Q-Rack are out $1200 for a perfectly good rack because your car has issues which Yimi have failed to find. Looks like Q-Rack are the ones being screwed over here, and everyone else her (other than you) can see that.
Q-Rack sent you a rack without having you send the other back, that's a huge amount of trust on their part. And now we see that the problem isn't the rack and you won't send the old rack back for inspection.......if I were Q-Rack I wouldn't pay you a dime. They did nothing wrong, their part wasn't the problem. Grow the **** up.