Originally Posted by Pan WRX
oh so SDC still goes through SoA? Interesting. Thanks for the quick response!
Basically SDC owns distribution rights for a region. SoA handles everything else such as customer service.
SDC puts orders in to SoA but does not receive shipments based on orders. SoA sends base cars to SDC and if your order fits whatever is coming in they will assign it to you.
Thats how my order took so long. It was basically waiting for a car to match my order.
Since SoA is not responsible for assigning the cars to customers(which is SDC's responsibility as distributors) they must email SDC for any details on your order. Simply put, SDC lets SoA know whether they have assigned a car to your order.
Seems like BS but it is what it is.