Originally Posted by mclrn227
When I was a broke college student I couldn't afford to replace my terribly worn and warped rotors. I was in the shop for something else and before I could leave they made me sign something that said they told me about the problem and that I refused to have it repaired. Is this common? Wouldn't that be a similar situation to cover your butt?
The field of automotive repair is rampant with CYA. People make it that way. "you fixed my brakes and now my car is overheating, its all your fault" and my personal favorite "that scratch wasn't there before" followed by a reply.
"I noticed that when you got your keys back, you walked out to your car and looked all around it."
"I couldn't help but notice that when you dropped it off, you didn't do that. You shut your door and walked right in without even the slightest glance at your paint job. When was the last time you looked carefully at your car? Have you been to the grocery store since then? the mall maybe?"
But yes. Everyone tries to blame their mechanic for everything that happens to their car and if your mechanic notices a safety item (i.e. sharty brakes) and doesn't say anything to the customer, the mechanic can be held liable if something bad happens.