Originally Posted by kfgates
I am worried that this is going to be drawn out affair. Hasn't one dealt with something like this?
You shouldn't have any problems. Your car is brand new, under warranty, this has occurred on other WRX's the past few years. They will give you, or pay for a rental. You should have your car back in 2-3 weeks.
I had the following experience:
Turbo failed in ex-wifes '05 Legacy GT due to clogged banjo bolt oil screen. Turbo fins broke and sent metal through entire motor. Dealership tried to say it was due to lack of maintenance because I didn't have all my oil/filter receipts and a journal of oil changes with mileage. They were going to charge me ~$9500 to replace the entire motor and turbo, car was 700 miles out of warranty and extended warranty didn't cover it.
I, of course, wasn't having any part of that. Did some research and found Subaru service memos saying this was occurring in cars that had had ALL their maintenance done by dealerships.
Brought that paperwork in to the dealership, they still declined to cover it. So, I paid them the down payment they required to start the work but told them my attorney would be contacting them.
Got a call 2 days later, Subaru decided to do the repair under "good faith". I just had to sign some paperwork saying this wasn't due to a faulty design but something specific with our car.
All this took around 4 weeks. The first 10 days were spent in limbo while I did my research and wouldn't agree to paying them to work on the car. Then it seemed to go pretty quickly.
Your issue is much more straight forward and car is brand new. You aren't getting a new car, but will get a new short block at a minimum.