Originally Posted by s2ktosti
If he'd have said "I know they won't, but I'm going to see if I can get them to replace the car entirely" I would have let it sit. Instead he came in here and said he's going to demand a new car and proceeded to rant.
He's entitled to be pissed, I would be. But he's not entitled to a replacement of the entire car.
Long story short, if he'd have been more reasonable in his expectations he'd have gotten a more reasonable response.
It doesn't matter how he words it. If this happen to me I would be fuming. Demanding a new car may not be realistic but it certainly isn't unreasonable from the OP's point of view. Why would you come on this post and insult the OP? Sounds like your the one that's 21 or younger.
On a separate note I hope everything works out OP.