Please note that I just ordered two Subaru (WRX and STI 2013) and currently waiting for them. I got a good price on both, after shopping around (a price I am satisfied with).
I was talking with a friend who works at an Audi Dealer and told him about my experience with the Subaru dealer (which was very positive).
He mentioned the order-delay scam that has become more frequent. He told me this is how it works.
1. They order the car for you, with all your options, and you get a good price.
2. The car is delayed or going to take a few more weeks (which is untrue).
3. They call about a couple of weeks and said they got a similar model that just arrived, but not with all the same options.
4. However, if you want the car they can add those options at the dealer, but it will cost more. (usually $500 - $1500 depending on options).
The reality is that it was the car that you ordered in the first place. He said the ploy works is because they create disappointment when they call the client and tell them that the car is delayed. Then they call back when the car really does arrive on time, which then gets them excited and almost 100% of the time they will pay-up for the dealer installs.
He said his dealership NEVER does it and suggests always getting the VIN of an ordered car when possible to help prevent the scam, which is harder to fake. Plus once you have the VIN the car is built and is on it's way. However, he said that several dealerships that he is aware of have done that and some have made it a common practice, as it puts $500 - $1000 more into each sale.
He told me to make SURE to get the VIN number on the car if I ordered one, PRIOR to it showing up to the dealership. This would help prevent that scam from happening. He also said to check the forums and chat with other buyers that buy from your dealership to see if anything similar has happened to them. He didn't think this would happen to me and never heard that it happened with a Subaru dealer.
I just thought I would share this story and see if anyone else has heard of such a thing.