Originally Posted by guroove
Well it turns out EWG was my only option to get my car done in any reasonable amount of time. Pretty annoyed, considering how long I took finding an older cast cobb up-pipe, and getting it coated.
Blouch has been a total pain to deal with through all of this. I called today to order a replacement wastegate actuator, and they flat out refused. My tuner believes that this is because any actuator I received would only work well enough until we got the boost creep. I'm sure the turbo will be a blast once I get it working, but the customer service has been flat out rude and extremely uncooperative and unhelpful in every possible way.
I know Unabomber thinks these guys are cool as hell, but this was definitely not my experience. I'm sure Mike at Blouch knows what his turbos will do, but not everyone wants to run 22 - 24 psi on these motors. I don't like that the products keep changing, and why the WGA would go from 9psi to 18psi, or why an 18psi actuator wouldn't start to open until 25 psi.
Blouch are a bunch of dicks, and I will never do business with them again. They may make some nice turbos, but customer service was the worst I've ever experienced in my entire history of purchasing products of any kind.
I personally know them and they are all good guys and Mike is by far one of the best people to work with in Turbo's and everything revolving around them, it is very likely you did/said something that you are not mentioning here for them to react in such a manner for them to be 'rude'. Best of luck to you