I got my '11 WRX from Subaru Superstore and it was a pretty good experience. No pressure, as many test drives as I wanted, and they were patient with me (I was moving pretty slow, due to car accident the previous month). My husband works for US Airways, and they have a corporate discount program with Subaru, so we got it for straight invoice. I think. Memory is fuzzy. We worked with Lawrence, who I believe moved up to Camelback. I still go to Subaru Superstore for my maintenance (the included stuff, plus I'm not handy enough yet to do anything on my own, more's the pity), and they treat me well.