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Old 12-14-2012, 05:53 PM   #136
jr0bb5
Scooby Specialist
 
Member#: 315353
Join Date: Apr 2012
Chapter/Region: NESIC
Location: MA
Vehicle:
2012 Impreza Sp Prem
5MT OBP/DGM

Default

Awesome man! Glad to hear you had a pleasant, successful visit at your dealership! Its good that there are techs that still care about customer satisfaction.

Unfortunately, I've had quite the opposite experiences with my dealership. Every time I have a complaint or concern, it always gets dismissed by the techs. Even the service reps are rude and act like they could care less.

There are still a couple more dealerships in my state that I'm considering trying out just to see how their customer service is.
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Last edited by jr0bb5; 12-14-2012 at 06:13 PM.
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