Originally Posted by Snowphun
They don't do instant upgrades anymore AFAIK, it makes no sense from a business model for them to do so. I also thought it was limited to three tows/year, giving you up to 20 per year seems crazy.
I can't speak to the instant upgrade part, but I have gold and I definitely get 5 tows/calls per year. Last year I used 5
But I've also had gold for as long as I've had a license. Maybe that makes a difference?