honestly for me, it was dealership. on the island i live on we dont have an official subaru dealer, only an authorized dealer, which is actually a mazda dealership. when they are not up to date with their subaru vehicles, it made it kinda sketch. the tip of the iceberg was when they wouldnt even cover the battery, which on 2011 wrx with less than 5k miles, i would expect it to be covered. i love subaru, but if not even a battery, what else if it was more severe?