Gary Lang is a bunch of criminals. I gladly drive the extra 40 minutes to go to Grand Subaru. Gary Lang has tried to screw me and my family over on several different deals. This is another shady-ass move to rape customers. Those who don't know better fall for it.
Did they also tell you the cold weather requires you do your 30k mile service at 15k? You are wise to check with us. Now, do the right thing and take your business elsewhere. And, FWIW, I change my Rotella T6 every 5k and that's even excessive in some people's eyes.