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Old 02-26-2013, 11:41 PM   #53
amalgrover
Scooby Specialist
 
Member#: 183480
Join Date: Jun 2008
Chapter/Region: South East
Location: Valdosta, GA
Vehicle:
2011 Audi A3 Quattro
2009 Forester XT

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if you are using the triggers to start the log (like the defrost button), that has been known to increase the frequency of this issue with windows 7. make sure you have all the newest definitions, tactrix updates, and windows updates, and then try logging by actually clicking the start logging button instead of starting it with one of the triggers.

also, make sure that the openport 2.0 and the usb cable are fully seated. the usb connector on the openport side of the cable has been known to easily break or get shorted. if the above info doesn't help fix the issue, and if you have a different usb cable laying around, try using the different cable to see if it helps.
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