I'm not going to apologize for refusing to accept "All cars burn oil these days, you just havent had a new car before..."
I responded with "I dont think its normal to have to put quarts in between changes". And "its a 2012 Subaru not a 75 Vega".
I dont think these companies will care if our cars burn oil if we dont tell them that we find the loose qc standards unacceptable. You dont have to be rude, just not accepting their cya statements will rile them up well enough. trust me.