My post was not useless and I understand exact what you are looking to do. However, let's break this down a bit...
If the guy that does side work gets info through the online account, maybe the guy that handles their online presence is the same person?
Its a body shop with very limited people there, not a city with 7,000 people.
Btw, tyler handles their online presence. Which would be very easy to find out if you just called and asked.