I've used 6 tuners on 2 different impreza's i've owned. The range of quality of work and customer service greatly differs between them all. I won't name names of everyone i've used on the forum, but I will say Steve is in the #1 spot after have worked with all 6 on tuning.
A few key points from my experience with Steve:
- Does not make you change your setup to what he feels is it should be, and what is easy for him to tune. I've had other tuners who will refuse to tune if you have a rear o2 unplugged or evap components removed for example.
- Is a pleasure to communicate with.
- Has the fastest turn around from any tuner i've used. Any tuner i've used has always taken 1 day to 1 week to turn around a new file. Usually it was always a few days. I pretty much got a new tune every day from Steve (if I upload a tune, took logs, and sent them back in a few hours).Very knowledgeable in tuning and did not have a problem working with new sensors or hardware. Was able to get a great first tune that was literally better than my final last tune from previous tuner. Worked and refined it until it was totally optimal and end result is awesome
- Took the time to explain something in detail if you had a question instead of either a quick answer or not answering a question.
Do not get me wrong some of the tuners I used were good, some ok, some aweful. But as I mentioned I would put Steve in the #1 spot.