I have heard story after story of accolades about them. It is amazing how many people will fly/drive just to buy a freaking car from them. They were the east coast version of Irvine Subaru. This story really sucks. If it were me, it would be BBB time, sign them up for Viagra time, and all other forms of evil. Not to discredit you though, but there is always another side to the story. I am anxious to see if the other side will be told. I am willing to bet that it wasn't the dealership, but rather the salesman that got you good. I would talk to the sales manager.