I agree with Sky, Dan is a great guy, and a joy to have worked with. I ordered a 22b spoiler for my wifes daily driver and when FedEx ground shipped it, i'm sure a few of their dc10's ran over the box( just kidding guys) and put a few cracks in her spoiler.
Well i just e-mailed Dan to give him a heads up about the condition it arrived in, and this guy just bends over backwards to make sure i'm overly happy with my purchase, tells me he is filing a claim, and then to top it off calls me in a few days at work and tells me he is just checking to see how things are going
Now this !!!!! is customer service, and today he e mails just to see if i'm keeping the spoiler( of course i am !! ) . well it goes to the body shop on Weds. and i'll just ask them to note what was spoiler related, and what was normal install, prep, paint etc.
WE NEED MORE DANS !!!!