So my girlfriend who bought her 2004 Impreza a few months ago gets swiped by some jackass on the way home one night...no real damage to the car except what looked like some nasty scratches on the door to the car. My girl is brining the car in for an oil change so she told the service dept about the scratch and they said they'd give an estimate.
So she brings it in and they call her a few hours later to let her know they cant do anything about the scratch cause they dont do body work (which is what I thought in the first place). So my girl is super pissed
BUT...we go to pick the car up and lo and behold the scratch is gone
...one of the guys at the shop buffed the heck out of it
So now we're mad at the service dept for making us mad at them.
but we're happy cause they did it at no extra charge