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Old 07-22-2013, 02:45 PM   #3894
sgoldste01
Scooby Specialist
 
Member#: 322264
Join Date: Jun 2012
Chapter/Region: Tri-State
Location: Webster, NY
Vehicle:
2012 Impreza Sp 5sp
Obs Blk Prl/Drk Gray Mtl

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Quote:
Originally Posted by jr0bb5 View Post
Should I be on the phone with SOA and be demanding some type of compensation? Or should I be inquiring about the possibility of a buy back?
Yes. Start out by asking for a buy-back. If the Customer Service Rep says "no", then escalate the situation to his/her manager. If the answer remains a "no", then ask what they can do to keep you a loyal Subaru customer.

Good luck!
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