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Old 06-13-2002, 06:31 PM   #1
AllWheelsDriven
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Arrow Dealer Says My Aftermarket Intake is to blame....

Just want everyones thoughts on this...

My 2000 RS's alarm siren stopped making noise a few months back. I took it into Carter and they spent a day on it and couldnt figure it out. So i took it to Walker Subaru and they told me my WeaponR intake was causing engine vibrations at higher revs that somehow made the wires to the siren stop working. So they dont want to pay this as a warranty repair and they want me to pay to have the siren rewired.

It seems to me that the intake is nowhere near the stock alarm siren...and the engine vibrates either way stock or aftermarket intake...its a boxer.

Its 50bucks out of my pocket but i bristle when someone says my aftermarket parts caused some failure. Like my STi air valve stem caps caused wheel bearings to fail just kidding


Any thoughts?

Mike
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Old 06-13-2002, 07:52 PM   #2
chipster
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Just a thought: Once walkers figured it out, you should have taken it back to Carter to have the work done (ok, so just for 50$ it is probably worth more hassle then it is), but from what I understand Carter's is more mod-friendly than other dealerships.
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Old 06-13-2002, 07:58 PM   #3
AllWheelsDriven
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Arrow

No kidding....or put a serious alarm in. I live in west seattle and carter or walkers are both kind of a pain to get to. When i bought the car i was 10 blocks from university subaru but oh well...

Mike
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Old 06-13-2002, 08:00 PM   #4
Carlo
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Ask them to PROVE that your intake caused the problem and not SPECULATE that it caused the problem. From what you just said it is only speculation. One could just as easily speculate it was bad engineering or manufacturing that caused the problem.

They have to PROVE it to not warranty it.

Carlo
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Old 06-13-2002, 08:16 PM   #5
AllWheelsDriven
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Arrow

whats ironic is that they told me the tech has a car just like mine....you would think he would side with me...but no

Mike
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Old 06-13-2002, 09:21 PM   #6
Austin
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That's crazy - I say make the dealer prove it.

It'd at least be funny to see what kind of story they come up with.
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Old 06-13-2002, 09:26 PM   #7
minx
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Default Re: Dealer Says My Aftermarket Intake is to blame....

Quote:
Originally posted by AllWheelsDriven

Its 50bucks out of my pocket but i bristle when someone says my aftermarket parts caused some failure. Like my STi air valve stem caps caused wheel bearings to fail just kidding


Any thoughts?

Mike

MUHAHAHA! That's a hilarious analogy. But hey the way things are going, doesn't anything make the wheel bearings to fail?!?

Brandee
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Old 06-14-2002, 12:00 AM   #8
PhreeZe
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Haha do you mean carter subaru? Haha they live in my neighborhood. Canterwood Country Club to be exact. If he doesnt fix your car for you, we can always go egg is house
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Old 06-14-2002, 02:01 AM   #9
MaddMaxx
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That is the most stupid explanation for an electrical problem I've heard in a long time, sounds more like they are complete morons looking for an excuse for their own stupidty. If intake noise and vibration caused electrical failures my car would be completely dead by now, I've been running my scoop driven ram air intake for over 45,000 miles on my 2000 RS, it's likely louder and more vibration prone than any other intake system out there yet all my electrical systems are still operating, including my factory alarm.

If gravel roads, rally-x, and repeated airborn excursions haven't caused electrical problems for me or the Subies I've worked on or played with, I doubt your intake was the source of the problem.

I would suggest finding more intelligent service people, and as others have said, make them prove it caused the problem.

Hope you get it fixed without any more hassles

mike

Last edited by MaddMaxx; 06-14-2002 at 02:36 AM.
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Old 06-14-2002, 04:24 AM   #10
Ethan
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hahah thats funny!!!!! I remember I had some squicky clutch sound, so I took it to Carter to have them fix it. Then then said something about my Exhuast...then said the noise was comming from my Pulley (which was Unorthdox ligthweight at that time) but they said they fixed it, EVEN though they shouldn't have I didn't even ask them to fix that part, I just wanted my clutch fixed. Oh then when I picked my car up, almost every aftermarket part I had on my car was listed on the invoice Then they tell me my brakes lines were leaking, but they couldn't fix that for me
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Old 06-14-2002, 04:38 AM   #11
M3sum
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Same thing for me at Chaplins. Went into get some rattles fixed, they couldn't reproduce it but all my mods were listed in the invoice. They told me to come back and I can drive the tech so that I can reproduce the rattles for them though.
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Old 06-14-2002, 12:42 PM   #12
Star*Child
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Default

So you guys are saying that if we want a list of mods, take our car to the dealer for a warranty repair?
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Old 06-14-2002, 03:20 PM   #13
AllWheelsDriven
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Arrow Incredible

Incredible...

I went in there today to pick up the car...it was washed and they had it running out front with the ac on a few minutes after i arrived at the service counter.

Basically the tech came out and explained that removing the stock airbox made the support for the siren wobble, thus weakening and eventually snapping the wire.

I went in and talked to the service guy and mentioned that i was posting this and the resolution to this on the I-board and that i really wanted to have something positive to say and he said he did too, so no charge.

All in all a good experience

Mike
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Old 06-14-2002, 06:40 PM   #14
Austin
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Glad it all worked out for you.
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Old 06-14-2002, 09:06 PM   #15
MaddMaxx
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'79 SAAB Rally Car

Thumbs up

Very cool, an intelligent explanation and customer service.
Glad they resolved the problem without further hassel.
I relocated my alarm horn when I built my intake, must be why it's still working.
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Old 06-15-2002, 03:09 AM   #16
CosmoTheCat
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My horn is still mounted on the stock post. Don't know how long my Cobb has been in there, but it's been a while.


But my air horns are pretty much worthless right now. I think maybe the compressor got flooded and has rusted or something.
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Old 06-15-2002, 11:16 AM   #17
Austin
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Default

Quote:
Originally posted by horatio102
But my air horns are pretty much worthless right now. I think maybe the compressor got flooded and has rusted or something.
Time to replace those with a set that plays Dixie.
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Old 06-15-2002, 01:42 PM   #18
CosmoTheCat
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I was actually looking at something from here: http://www.lonewolfwhistle.com/

Maybe the "Mega Loud" or something.
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Old 06-15-2002, 01:54 PM   #19
meebs
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Smile toot! toot!

Quote:
Time to replace those with a set that plays Dixie.
When I was a kid, there was a guy in our town who had a big old truck, like yours Nick, he had a horn that played "Pop-eye the sailor man". It was badazz.
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Old 06-15-2002, 06:22 PM   #20
Avedis
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Quote:
Originally posted by horatio102
I was actually looking at something from here: http://www.lonewolfwhistle.com/

Maybe the "Mega Loud" or something.
Those are pretty loud.

I'm still waiting for a set of tri-tone horns to come out that are minor thirds apart.

--jeff
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Old 06-15-2002, 08:24 PM   #21
MGXsport
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I almost pooped my pants.

I want those now!!
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Old 06-17-2002, 06:06 PM   #22
gongeuzler
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I also have the weapon R intake and havnt noticed vibration at high revs nor had wire problems with my alarm. I think there full of poo!
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Old 06-18-2002, 02:31 PM   #23
Berns
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Sadona Red Pearl

Default Warranty Questions...

Ok... I work at Carr Subaru and let me let you in on a little secret. What they are doing is blaming the aftermarket component so they don't have to fill out the warranty repair paperwork. They are just lazy and don't want to have to deal with Subaru. Fortunately in our case, we are very, very motorsport friendly. We even install most of our customers aftermarket parts (no warranty on the installations though). However, a good technician will really know if the aftermarket part is causing the problem. So I highly disagree with the dealership that says that a Weapon*R intake cased the problem. It's like saying that the intake system is causing a problem with the brakes because your car is faster. It's a load of crap.

I will say that there are some componets that we've found to cause problems in the cars. Here is an example: K&N Airfilters. Don't get me wrong, they are great filters. However, sometimes they come in over-oiled from the factory or the owner over-oils them when they clean their filters. Then the oil gets sucked into the intake pipes and gets into the sensors and then burns out the sensors. We've had several cars come in like that. Unfortunately, that's the owners responsibility.

Here are some tips if you are around a dealer that has a dis-liking to aftermarket parts:

1) Install your stock components if possible before you take it into service.

2) Never... NEVER give a list of aftermarket components to the dealership. The reason behind this is that they can report it to Subaru of America and put in on file. This is known as a "Witch Hunt". Subaru is actually conducting one right now on WRXs! They are telling dealerships to note any Boost Controller Upgrades because they are melting the pre-cat. So they want to see who's messing with their boost and making sure that it has not been tampered with.

3) If you are not comfortable with the dealership that you are working with, then always get a second/third opinion.

4) You can also try contacting me if you need help. I can not promise anything, but I will definitly see what I can do to help you out or at least try and point you in the right direction.

Well... I hope that Subaru isn't going to be mad at me for saying all of this

Berns
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Old 06-18-2002, 07:52 PM   #24
gavin
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If the stock intake, and the siren share a mounting point, then the explanation is plausible. I don't know, I've never worked on an RS.

As for the people who think that the dealership has to 'prove' that the aftermarket part caused the problem, while that is legally true, you would have to file a lawsuit in order for that to happen. That's going to cost you a lot more than $50.
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Old 06-18-2002, 08:03 PM   #25
AllWheelsDriven
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Arrow

on a lighter note...check out this video:

http://www.tailifer.com/misc/MasterCard.asf

Mike
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