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Old 08-13-2003, 11:58 PM   #1
Conecrusher
Scooby Newbie
 
Member#: 17240
Join Date: Apr 2002
Chapter/Region: MWSOC
Location: Northern Michigan
Vehicle:
2007 STi
Black

Default kb3drfsti - what is the result of your dccd failure?

What did the dealership say about it?

Mike
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Old 08-14-2003, 09:51 PM   #2
hatchy
Scooby Specialist
 
Member#: 36852
Join Date: May 2003
Location: North West
Vehicle:
2004 STI

Default

wondering.. bump
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Old 08-15-2003, 06:02 PM   #3
kb3drfsti
Scooby Newbie
 
Member#: 41507
Join Date: Aug 2003
Location: dallas pa
Vehicle:
2004 sti
blue

Default

HI everybody,Well the whole story could take a while to tell,But in short it still at the
dealer,m,tues,wens,thurs,fri,you would not
believe what I am finding out about dealer
knowlegde on this product.I am so mad,
my family was concerned about me,I was
having really bad chest pains yesterday while
on the phone with the service manager.I'm the type that doesn't show or tell when sick or herting but I guess it was pretty obvious.
I was going to start some threads for questions.Like the service manager said no
one can put an sti on a computer yet.They did not even no want the dccd failure light was or what it looks like(or what it does).They have to keep calling Cherry Hill.
Cherry Hill NJ does not seem real swift either
from what the dealer relays back to me.It is like my fault cause I bought a new product just out,and the sti is high peformance vehicle and they do not know alot about it
this is the kind of crab they have been feeding me.AH man here comes the chest pains!!! Matt(getting to old for this,maybe I need Lexus)
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Old 08-15-2003, 06:10 PM   #4
hatchy
Scooby Specialist
 
Member#: 36852
Join Date: May 2003
Location: North West
Vehicle:
2004 STI

Default

That sucks. Try calling another dealer and see if their techs have a clue or not... You don't want your current dealer working on your car if they dont know what they are doing, remote-hands surgery is not a good thing.
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Old 08-15-2003, 07:27 PM   #5
spool1536
Scooby Newbie
 
Member#: 39724
Join Date: Jul 2003
Location: East Coast
Vehicle:
04 WRX STI
Silver

Default

Just a suggestion....I would tell the service manager that if they cannot service a product that was sold to you by the dealership - that's not your problem.....its theirs. I would also tell the salesman the same thing. I would leave my car there and insist that they give me a loaner until this is fixed. I would also call SOA and ask them why the service department at that dealership cannot diagnose/correct a problem with your car.
I would not accept the service manager's insinuations that its my fault for buying a car that is too new.....if that is what is, in fact, being told to you......
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Old 08-16-2003, 07:14 AM   #6
kb3drfsti
Scooby Newbie
 
Member#: 41507
Join Date: Aug 2003
Location: dallas pa
Vehicle:
2004 sti
blue

Default

I agree,I left one thing out,I bought the car from a dealer in up state new york/But they
screwed me on the list at this dealership,plus I bought 6 subarus at this dealership stating n 1980. Matt plus I am going to buy the new turbo Forester for winter.
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