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Old 08-22-2006, 08:47 AM   #751
quaam
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yes i'm still waiting for my tracking numbers too
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Old 08-22-2006, 10:45 AM   #752
MauroMotorsports
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quamm / fan - both of you need to check your e-mail.

seven881 - still waiting on the gauge to come in...i have defi INSTOCK and can get one out today....greddy is taking longer then expected to get the correct gauge to us.

Anthony
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Old 08-22-2006, 11:46 AM   #753
seven881
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no worries, I can wait on the Greddy.
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Old 08-23-2006, 10:30 AM   #754
fan-sti
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would you please send to my PM box again? There was nothing in my e-mail.Thank you!
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Old 08-24-2006, 11:02 AM   #755
quaam
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hi can i get the tracking number for order 3585
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Old 08-24-2006, 11:12 AM   #756
MauroMotorsports
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check your e-mail or e-mail tracking@mauromotorsports.com
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Old 08-24-2006, 11:58 AM   #757
quaam
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On the 22nd I received the tracking number for 3583 3587 and 3589. It's been saying Billing information received. I called DHL to get an order status and they told me that they havent received the shipment from you and that you still have those orders on hand. When are you going to ship them?
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Old 08-25-2006, 11:28 AM   #758
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I need you to send my tracking number to my PM box ASAP,cuz there was nothing in my email box.
Thank you Anthony!
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Old 08-28-2006, 01:19 AM   #759
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Anthony,PM send, need you reply!
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Old 08-28-2006, 07:20 PM   #760
quaam
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none of the orders have shipped yet. still waiting for an order status.
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Old 08-30-2006, 12:21 AM   #761
fan-sti
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Anthony, try to send my tracking number to leifancliff@hotmail.com or my PM box. thank you!!!

Last edited by fan-sti; 08-30-2006 at 02:06 AM.
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Old 08-30-2006, 02:08 AM   #762
motohead125
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My experience with Mauromotorsports.

Not a good one. I didnt want to do this but my patience is wearing thin. Here's the story. The first week or so of june i ordered a stg I stoptech brake kit off their online store, and a Perrin short shifter. I got the short shifter 3 weeks later, thats cool. However i'm still dealing with the brakes.

So 3 weeks go by and i'm still wondering where the brakes are. I received an email of my order saying things shipped, but never got a tracking number for it. I sent mms several emails concerning this, the answer i got back was, its been shipped. Thats what i was told, twice. So another month goes by and still no brake parts. Wtf. I call up to mms and they find out that fedex delivered my stuff to houston, but right before they delivered it to my house the delivery address was changed, so whatever was in that order is now in some godforsaken who knows where spot in CALIFORNIA! So im here puzzled, wtf i authorized no change of shipping. I get a call back later that day, whoever i talked to at mms said they were getting fedex to pick up that package and take it back to their warehouse and i would be sent out a new kit. Well i dont have a WRX anymore, i went to an STI. I asked if i could get an STI kit for the extreme delay, having payed for this crap already. They agree. Cool, i'll have my brakes in a week or so...wrong. 4 weeks later and still no brake kit. I left a voicemail the other day asking for them to look into it and return my call. No one has called back yet. I called today about 30-45 mins before their claimed closing hours, no answer.

So guys, please stop taking me for a ride. Fedex's fault or not, bottom line where is my brake kit? Hell i dont even care about the kit anymore, can I at least get my money back? Or should i have the BBB and my bank do it for me?

-Tim
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Old 08-30-2006, 03:56 AM   #763
fan-sti
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same thing happened here, they never replied me, kept me waiting for 2 months for my order, 2 weeks ago Anthony said my parts were shipped out, but till now I didnt even have my tracking number. I will never do business with them.
How can I get my money back if I paid through Paypal three months ago?
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Old 08-30-2006, 10:05 AM   #764
MauroMotorsports
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Quote:
Originally Posted by motohead125 View Post
My experience with Mauromotorsports.

Not a good one. I didnt want to do this but my patience is wearing thin. Here's the story. The first week or so of june i ordered a stg I stoptech brake kit off their online store, and a Perrin short shifter. I got the short shifter 3 weeks later, thats cool. However i'm still dealing with the brakes.

So 3 weeks go by and i'm still wondering where the brakes are. I received an email of my order saying things shipped, but never got a tracking number for it. I sent mms several emails concerning this, the answer i got back was, its been shipped. Thats what i was told, twice. So another month goes by and still no brake parts. Wtf. I call up to mms and they find out that fedex delivered my stuff to houston, but right before they delivered it to my house the delivery address was changed, so whatever was in that order is now in some godforsaken who knows where spot in CALIFORNIA! So im here puzzled, wtf i authorized no change of shipping. I get a call back later that day, whoever i talked to at mms said they were getting fedex to pick up that package and take it back to their warehouse and i would be sent out a new kit. Well i dont have a WRX anymore, i went to an STI. I asked if i could get an STI kit for the extreme delay, having payed for this crap already. They agree. Cool, i'll have my brakes in a week or so...wrong. 4 weeks later and still no brake kit. I left a voicemail the other day asking for them to look into it and return my call. No one has called back yet. I called today about 30-45 mins before their claimed closing hours, no answer.

So guys, please stop taking me for a ride. Fedex's fault or not, bottom line where is my brake kit? Hell i dont even care about the kit anymore, can I at least get my money back? Or should i have the BBB and my bank do it for me?

-Tim
Tim...we shipped an STI kit out to you...call me today. The original kit was shipped from Stoptech to the wrong address...not our fault as we were unaware of the situation. SO yes...it was cool we re-ordered an STI Stage I kit for you and it was shipped out for you. You should be seeing it shortly. Thanks for your patience!

Last edited by MauroMotorsports; 08-30-2006 at 10:12 AM.
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Old 08-30-2006, 10:06 AM   #765
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Quote:
Originally Posted by fan-sti View Post
same thing happened here, they never replied me, kept me waiting for 2 months for my order, 2 weeks ago Anthony said my parts were shipped out, but till now I didnt even have my tracking number. I will never do business with them.
How can I get my money back if I paid through Paypal three months ago?
Cliff, refund in your paypal...You've changed your mind about what product you want and what product you don't want half a dozen times already and it's a bit rediculous.

ALSO I e-mailed you again! How many PM's and E-mails do we need to go through this?
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Old 08-30-2006, 12:24 PM   #766
nxttruck2002
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Old 08-30-2006, 12:35 PM   #767
MauroMotorsports
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Quote:
Originally Posted by nxttruck2002 View Post
Yeah that's nice...YET ANOTHER story. This guy calls...orders a full brake kit. We tell him we'll ONLY charge what we have instock (front brake kit) and can ship out. He INSISTS we charge him the entire order because he says, and I quote, "I'll spend the money if you don't charge my card". We ship out the front brake kit and he gets everything A-OK.

We run the entire, as asked to, and he's aware of the special order on the rear black calipers. One week later he's calling to cancel the rear calipers and I said that's fine, but there's a cancellation fee since you asked us to run the card for these. He says he wants to return the front brake kit too, but there's obviously going to be a restocking fee on this so then he decides to keep the front kit. Long story short we refund him for the rear calipers and he files a complaint.

Just lovely...

Anthony
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Old 08-30-2006, 01:41 PM   #768
fan-sti
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First of all, IM ESL people, forgive me if I confused you.I got the refund 575? I spent 1275usd for my HKS carbon ti catback and K&N short ram intake for shipping to Canada? Catback is 725, Intake is 250, which means I paid for 300 for my shipping? I did realize you shipped via air mail, but that was you were delayed because of your honey moon. Im tired of dealing with you. Too much things. I have nothing to say, but I want to clear myself, I did change my mind like 2 month ago, that was my fault. but you failed to get me what I need in 2 months, is that my fault? After you said you have already shipped out, I asked you to send tracking to my PM box, did you try to do that? or you never shipped out? you cant do your business like this. Good luck!
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Old 08-30-2006, 05:15 PM   #769
quaam
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I still haven't got a response to my emails about my order status.
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Old 08-30-2006, 05:32 PM   #770
quaam
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I don't want to have to wait a month for my order to arrive. Please cancel the order since it hasn't even shipped and refund my money. thank you
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Old 08-30-2006, 05:39 PM   #771
gabeschine
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Default tracking -- please

hey anthony -- i'm having a similar issue to other customers... order 3603

my order status has been stuck in "Will ship within 24 hours". i've called many times, got someone once who said they would call me back w/ shipping info. please PM me the info, or update the order tracking page, or call me... anything... i'd just like to know where my package is. from what info i've put together, it should've been here today.

thank you,
gabe
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Old 08-30-2006, 06:41 PM   #772
fan-sti
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check your email, Anthony!

Last edited by fan-sti; 08-30-2006 at 06:47 PM.
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Old 08-30-2006, 07:09 PM   #773
MauroMotorsports
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Quote:
Originally Posted by quaam View Post
I don't want to have to wait a month for my order to arrive. Please cancel the order since it hasn't even shipped and refund my money. thank you
You won't have to man...according to the tracking it'll be there Friday.
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Old 08-30-2006, 07:09 PM   #774
MauroMotorsports
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Quote:
Originally Posted by gabeschine View Post
hey anthony -- i'm having a similar issue to other customers... order 3603

my order status has been stuck in "Will ship within 24 hours". i've called many times, got someone once who said they would call me back w/ shipping info. please PM me the info, or update the order tracking page, or call me... anything... i'd just like to know where my package is. from what info i've put together, it should've been here today.

thank you,
gabe
Dropped you an e-mail Gabe.
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Old 08-30-2006, 08:07 PM   #775
motohead125
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Alright man. Lets hope so. I had to work today and didnt catch your message. So i'll call you tomorrow to touch base with yall.
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