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Old 11-11-2007, 05:00 PM   #1
NorCal06STi
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Default Communication between dealers

I tried to search but didnt really know what to search for -

Anyway -
totally hypothetical
Say i take my car to dealership x, they deny fixing the warranty issue due to aftermarket parts, i remove said aftermarket parts, go to dealership y - Will they know my claim was denied at the other dealership?
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Old 11-11-2007, 05:23 PM   #2
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Depends on what gets entered into the Subaru computer database about your car. Many have reported that Subaru asks dealers to enter details of major mods into the system. You should also consider that it is normally quite difficult to remove all evidence of mods/aftermarket parts, so a capable dealership may spot that you are not being truthful if you deny any mods.
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Old 11-11-2007, 06:15 PM   #3
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All warranty denials need to reported to SOA. Dealers do not have the ability to deny warranty.
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Old 11-11-2007, 08:18 PM   #4
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+1

Once it is in the system everyone can see it.
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Old 11-11-2007, 08:23 PM   #5
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Depends,

If you are a whiney little ******* not only will I charge you for diagnostics time, I will record every mod on the car and enter it into SOA's system as well as alert the local dealers that I am friends with.

If you play it cool I'll let it slide.

For the record, even if you return it stock, we will know it has been tampered with so your best bet is to play it cool with the service guys and tell the truth.
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Old 11-12-2007, 10:27 AM   #6
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^ or else he will report you.
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Old 11-12-2007, 02:17 PM   #7
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Quote:
Originally Posted by hondaslayer View Post
Depends,

If you are a whiney little ******* not only will I charge you for diagnostics time, I will record every mod on the car and enter it into SOA's system as well as alert the local dealers that I am friends with.

If you play it cool I'll let it slide.

For the record, even if you return it stock, we will know it has been tampered with so your best bet is to play it cool with the service guys and tell the truth.
Good to know. I argued with the SOA guys for a while about when my intercooler split into two pieces, they ended up covering most of the cost but not all of it.

I think it is in the system. After talking to the SOA guy he told me that i needed to remove all the aftermarket parts and bring it back to the dealership for inspection to have the warranty on my engine reinstated. The current issue has nothing to do with the engine, but my cv boots on the passenger side front wheel are torn. They say that the inside one was melted by the downpipe(heatwrapped catless titek - not possible). The outer one they wont even try to explain, all they do is say "nope, not covered".
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Old 11-12-2007, 03:09 PM   #8
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Quote:
Originally Posted by NorCal06STi View Post
Good to know. I argued with the SOA guys for a while about when my intercooler split into two pieces, they ended up covering most of the cost but not all of it.

I think it is in the system. After talking to the SOA guy he told me that i needed to remove all the aftermarket parts and bring it back to the dealership for inspection to have the warranty on my engine reinstated. The current issue has nothing to do with the engine, but my cv boots on the passenger side front wheel are torn. They say that the inside one was melted by the downpipe(heatwrapped catless titek - not possible). The outer one they wont even try to explain, all they do is say "nope, not covered".
If you want to pm me the last 8 digits of your VIN I can run it through SOA's database and see if there are any marks on there.
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Old 11-12-2007, 10:15 PM   #9
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Quote:
Originally Posted by NorCal06STi View Post
Good to know. I argued with the SOA guys for a while about when my intercooler split into two pieces, they ended up covering most of the cost but not all of it.

I think it is in the system. After talking to the SOA guy he told me that i needed to remove all the aftermarket parts and bring it back to the dealership for inspection to have the warranty on my engine reinstated. The current issue has nothing to do with the engine, but my cv boots on the passenger side front wheel are torn. They say that the inside one was melted by the downpipe(heatwrapped catless titek - not possible). The outer one they wont even try to explain, all they do is say "nope, not covered".
boots are only covered 3/36 if that helps, so that might be the reason, then again i dont know how many miles you have.

arguably any power mods you have can be said to have increased the vehciles power in turn causing undue stress on the axles that could possible twist them in a manner and put them under stress to wich they were not designed resulting in the early failure of the boots.
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Old 11-13-2007, 09:37 AM   #10
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Inner one certainly can be caused by a downpipe, even wrapped ones (seen it a few times) as for the outer one, any suspension mods? I have seen cars where the strut hit the boot during install and put a small hole in it that eventually opened larger (done it myself as well)
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Old 11-13-2007, 10:06 AM   #11
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If it helps, the CV axles are only like $50 from Autozone. I'd rather spend that money on my car than let a dealer touch it.
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Old 11-13-2007, 10:11 AM   #12
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I have also seen problems stemming from aftermarket axles.
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Old 11-13-2007, 12:19 PM   #13
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Quote:
Originally Posted by qoncept View Post
If it helps, the CV axles are only like $50 from Autozone. I'd rather spend that money on my car than let a dealer touch it.
Junk,

When SOA was not offering remans for a year we were sourcing ours locally (probably the same ones that Vatozone sells) and we had to replace 1 of every 3 that we installed, as opposed to none of the factory remans.
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Old 11-13-2007, 12:26 PM   #14
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I'll be damned. I have one, but I don't think I've had an autox since I installed it. We'll see.
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Old 11-13-2007, 01:35 PM   #15
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Quote:
Originally Posted by munkis View Post
boots are only covered 3/36 if that helps, so that might be the reason, then again i dont know how many miles you have.

arguably any power mods you have can be said to have increased the vehciles power in turn causing undue stress on the axles that could possible twist them in a manner and put them under stress to wich they were not designed resulting in the early failure of the boots.
23,xxx miles

Quote:
Originally Posted by hondaslayer View Post
Inner one certainly can be caused by a downpipe, even wrapped ones (seen it a few times) as for the outer one, any suspension mods? I have seen cars where the strut hit the boot during install and put a small hole in it that eventually opened larger (done it myself as well)
Stock suspension setup. I have a set of coilovers in the garage but i noticed the outer boot when i went to install. Needless to say they are still sitting in my garage
Quote:
Originally Posted by hondaslayer View Post
Junk,

When SOA was not offering remans for a year we were sourcing ours locally (probably the same ones that Vatozone sells) and we had to replace 1 of every 3 that we installed, as opposed to none of the factory remans.
Well i hope i dont have to go this route, but will if i have to
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Old 11-13-2007, 04:27 PM   #16
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Quote:
Originally Posted by munkis View Post
boots are only covered 3/36 if that helps, so that might be the reason, then again i dont know how many miles you have.

arguably any power mods you have can be said to have increased the vehciles power in turn causing undue stress on the axles that could possible twist them in a manner and put them under stress to wich they were not designed resulting in the early failure of the boots.
Quote:
Subaru Website - 2006 Warranty Information

....

Transaxle and Differential
Transaxle case and internal parts
Torque converter
Electronic transmission control unit
Seals and gaskets
Axle shafts & constant velocity joints [except boots]*
Propeller shaft
Wheel bearings
*Axle shaft and/or CVJ damage due to broken, torn, split or damaged boots, allowing the intrusion of road abrasive material, is not coverable under warranty.

...
http://www.subaru.com/owners/warrant....jsp?year=2006
I'm confused. Are they not covered at all or only under the 3/36K? I'll be pissed if they (boots) are under 3/36K because they told me it wasn't at the dealer.

Cost me $20 for a boot and 2 hours to change. Not bad, I got to learn about the car too, but unnecessary none-the-less.
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Old 11-13-2007, 05:12 PM   #17
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Quote:
Originally Posted by kpluiten View Post
I'm confused. Are they not covered at all or only under the 3/36K? I'll be pissed if they (boots) are under 3/36K because they told me it wasn't at the dealer.

Cost me $20 for a boot and 2 hours to change. Not bad, I got to learn about the car too, but unnecessary none-the-less.
That is the powertrain warranty you are reading. They are not covered in the powertrain 5/60,000 miles but they are under the 3/36,000
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Old 11-13-2007, 11:17 PM   #18
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yeah like blackfang said, the boots are covered 3/36, the actual joints and shaft are covered under the powertrain warranty. But most joints fail because the boots leak and all the grease gets flung out.

But for example if you had a noisey joint and the boot is intact that would be covered under the powertrain warranty.
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