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Old 06-28-2008, 10:29 AM   #576
Scooby43055
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SOA is having trouble getting the cars out of Japan. They dont own any ships, they put thier cars on other peoples ships when they arent full. There are a lot of 09 Foresters sitting in japan waiting for a ride. The problem is there arent as many ships comming over here right now. Atleast thats how it was explained to me when I asked about all of the sold order cars Im waiting on.

Also your dealer can look it up on Subarunet. The "pipeline" report will tell you what stage of the process your cars in. The arrival dates are not as accurate as they used to be though. That whole ship thing is messing it up. Any one have a cargo ship Subaru can rent for a few weeks?
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Old 06-28-2008, 10:47 AM   #577
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I was able to get a faxed copy of the Sold Order Request that was placed on 26 April. On it they've written a number which I was told was the VIN, but when I saw it seemed to be too short to be a VIN (unless its only a partial). I'm thinking this may be the VON. The number is 9H708489.

I just called 1 800 SUBARU3 but wasn't able to talk to a human or select an option that seemed to go in the right direction (they offered 3 options, roadside assistance, find the nearest dealer, and request a brochure).

I doubt that my dealership didn't order this vehicle, as they've had some CRP FXT's on their lot since I placed my order, just not with the options I ordered, and they've never called and said, "will this one work?" I just keep being told, "when we hear something you'll be the first to know." I just would like to know where it is.
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Old 06-28-2008, 09:37 PM   #578
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Quote:
Originally Posted by SOA Blog View Post
No I'm not missing the point. Like I said, I'll look into it. My SECOND point was that all cars have troubles - ours less than most. Name me a brand or model and I'll show you a message board filled with complaints about it.
I am not disagreeing. Subarus are reliable cars, although there is a number of chronic issues with some, particularly turbo ones.

The oil pickup one worries me personally much. We would all very much appreciate some more info on that subject and hope for some action from SOA sooner than later.
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Old 06-28-2008, 09:46 PM   #579
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Dear SOA Blog,

Buying my smoking, knocking, oil burning STI was the greatest decision of my life. It finally gave me a reason to buy a Corvette.

Thank you

Disappointed customer on his third, and last, Subaru.
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Old 06-28-2008, 09:56 PM   #580
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TurboRX thats the last 8 of your VIN, VONs are 9 numbers
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Old 06-28-2008, 10:12 PM   #581
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Thanks scooby.

The salesman called me today to let me know he'd been told the car would be at their dealership this coming week. Hopefully that happens.
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Old 06-28-2008, 11:02 PM   #582
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Originally Posted by TurboRX View Post
Thanks scooby.

The salesman called me today to let me know he'd been told the car would be at their dealership this coming week. Hopefully that happens.
Thats cool. Atleast in the country. Do your cars over there get put on trains then trucks or just trucks? Our cars ride both and have been a few days to a week late after the final date is posted on the net. Until this year SOA has been super good about this. This year has been tough with shipping. Stupid Diesel fuel prices.
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Old 06-28-2008, 11:14 PM   #583
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Pretty sure its just trucks (arrive in Baltimore then delivered to Annapolis, about an hour away...)
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Old 06-29-2008, 02:16 AM   #584
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Originally Posted by unclemat View Post
SOA Blog.

Why SOA is not doing anything about the epidemic of oil pickup tubes failures on STIs and LGTs? Mainly 06-07 STIs and 06 LGTs, but also many reports of failures on 04 STIs.

How come SOA has nerve to blame customers for such a failure, e.g. because they could have an aftermarket exhaust?

This is clearly manufacturing/design defect and should be addressed via a recall or at least extended warranty???

After this fiasco and my terrible experiences with many Subaru dealers I am actively TALKING OUT everyone from buying Subaru (already have few scores). I love these cars but I do not think you and your dealers are doing right job when it comes to customer service.


Picture below (tons of them on the board, btw):

Hey that photo above is of my oil pickup, so please contact me also. Thank You.
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Old 06-29-2008, 03:26 AM   #585
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Quote:
Originally Posted by SOA Blog View Post
No I'm not missing the point. Like I said, I'll look into it. My SECOND point was that all cars have troubles - ours less than most. Name me a brand or model and I'll show you a message board filled with complaints about it.


So.... that's how fuji justifies such a crap oil pickup design.

You might find complaints about a car, but I don't think you'll find nearly as many 'defective part broke, grenaded motor, dealer bent me over, no TSB' stories.
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Old 06-30-2008, 08:35 AM   #586
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Quote:
Originally Posted by fujiillin View Post


So.... that's how fuji justifies such a crap oil pickup design.

You might find complaints about a car, but I don't think you'll find nearly as many 'defective part broke, grenaded motor, dealer bent me over, no TSB' stories.

Possibly because so many people come with grenaded engines, and try to claim that they weren't doing anything dumb and/or stupid?

SOA and FHI are not a charity, they are a business. It can take time for issues to be identified and resolved, if there is one. Personally this is the first I've heard of this issue, so it's not like it's happening to a large percentage of the cars out there. Be patient.
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Old 06-30-2008, 09:03 AM   #587
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That says a lot about the standard impreza since I'm guessing you can drive whatever you want in the Subie product portfolio. In fact, I used your comment as more leverage to convince my co-worker to get an Impreza for his son. They signed the lease papers this morning on 2.5i 4 door. That makes 9 Subies I've helped you guys move (including the 4 I've bought myself).

An MGB?! I have a Triumph TR6 that I've restored and I find it amusing that you and I have landed on reliable Subies for our daily transport. Get another MGB (or any other British car!) and you'll really feel good about the solitude gained by daily driving a Subaru!

Thanks for all the comments on this forum and let's get cracking on that 3.6 liter turbo Legacy for me, okay? I'm gonna 'outgrow' my STi someday and I'm gonna need something to get from Point A to Point B.
I missed this post until now.
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Old 06-30-2008, 09:06 AM   #588
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Quote:
Originally Posted by fujiillin View Post


So.... that's how fuji justifies such a crap oil pickup design.

You might find complaints about a car, but I don't think you'll find nearly as many 'defective part broke, grenaded motor, dealer bent me over, no TSB' stories.
Oh come on... it doesn't justify anything... I 'said' we'll look into it.

The point was about people sending people away from Subaru because of this . My reply was that just about any car has some issues. I amn't met no perfect one yet no how...
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Old 06-30-2008, 10:52 AM   #589
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^^Its true that Subaru is among the most reliable brands (Don't even get me started on my wife's Benz ). But the way some dealers and even sometimes SOA deal with problems leaves a lot to be desired. Sometimes people get things fixed relatively easily at no charge; sometimes its a huge hassle. Sometimes dealers even charge people to fix things that SOA has already decided to cover for free. When its something serious like an failed oil pickup line or fuel leaking in the engine bay, there should a clearcut and transparent process for dealing with it.
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Old 06-30-2008, 12:54 PM   #590
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Quote:
Originally Posted by unclemat View Post
That's a theoretical possibility, but possibility nevertheless. But I think this is too much for you nastycocks.com's mind to imagine or comprehend.
Explain how an engine siezing up will cause a loss of control.

For the record, an engine will run for quite awhile with little to no oil pressure, granted it will make a lot of noise and gradually lose power until it shuts down, but it will not create the catastrophic event you are describing.

But then again, that might be a bit too much for you to comprehend.
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Old 06-30-2008, 12:54 PM   #591
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Then why are you here and not at LGT.com? Chill out, bunky.


SOABlog, please do not take unclemat as a representative slice of NASIOC and/or SOA customers.
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Old 06-30-2008, 12:58 PM   #592
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Originally Posted by hondaslayer View Post
Explain how an engine siezing up will cause a loss of control.

For the record, an engine will run for quite awhile with little to no oil pressure, granted it will make a lot of noise and gradually lose power until it shuts down, but it will not create the catastrophic event you are describing.

But then again, that might be a bit too much for you to comprehend.
Dude, instead of going on personal attacks contribute something useful. I had an engine seize on me in an Isuzu Trooper. Rear wheels (was in 2wd at the time) locked up within seconds. It wasn't high speed situation and it was on a dirt road, so on asphalt (more traction) it could have look different, still was quite unpleasant experience.
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Old 06-30-2008, 01:02 PM   #593
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^^True, unclemat is a little obnoxious, but he also has somewhat of a point. SOA does not always deal well with problems in their cars.

Quote:
Originally Posted by hondaslayer View Post
For the record, an engine will run for quite awhile with little to no oil pressure, granted it will make a lot of noise and gradually lose power until it shuts down, but it will not create the catastrophic event you are describing.
12345 My '84 subie developed a leak and lost all of its oil on the highway once (it had an oil pressure gauge that suddenly dropped to zero). I got it to a garage, got it fixed and filled up, and it ran fine with seemingly no damage. (I wouldn't do this today; much safer to pull over right away and get the car towed.)
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Old 06-30-2008, 01:04 PM   #594
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Originally Posted by left footed whooten View Post
Did you depress the clutch when this happened? Just a wild thought....
I did. Slushbox drivers have no such option (ok, they can shift to neutral, but we're talking your average driver, which in this country means zero skills).

Whatever. Sudden catastrophic engine loss (seizure) at speed is not something average driver is prepared for. I hope we all agree that SOA should do something about the oil pickup failures, which based on the data here and in other forums is not some freak case or two.
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Old 06-30-2008, 01:05 PM   #595
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Quote:
Originally Posted by left footed whooten View Post
Did you depress the clutch when this happened? Just a wild thought....
Might have been an automatic? Regardless, a seized engine can cause you to lose control of the vehicle. It's never good.

Bob
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Old 06-30-2008, 01:08 PM   #596
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Ok... now that we've got that cleared, let's focus to the purpose of this thread.

Thanks.
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Old 06-30-2008, 01:13 PM   #597
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Your welcome
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Old 06-30-2008, 07:39 PM   #598
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SOA Blog,

Why did we receive our 09 Legacy, Outback and Tribeca brochures already? We just started to get the Legacy and Outback last week and have not gotten the Tribecas just yet so why do we have brochures so soon? I thought it was corporate policy to wait until 3 months after the release to ship out brochures


Good job keep it up.
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Old 06-30-2008, 09:08 PM   #599
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Originally Posted by hondaslayer View Post
I thought it was corporate policy to wait until 3 months after the release to ship out brochures


Good job keep it up.
I, too, thought that was the policy for updating their website.
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Old 06-30-2008, 10:35 PM   #600
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SOA Blog,

Why did we receive our 09 Legacy, Outback and Tribeca brochures already? We just started to get the Legacy and Outback last week and have not gotten the Tribecas just yet so why do we have brochures so soon? I thought it was corporate policy to wait until 3 months after the release to ship out brochures


Good job keep it up.
Well, we plan to run out 3 months early.
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