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Old 08-11-2009, 10:16 PM   #426
peglegsteve
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Quote:
Originally Posted by EVL1 View Post
Celly/Ash,
Thanks for the sentiment. I just want this to be over. You're right Celly, the guys as SoJAx are supposed to be good. Still don't know how many of these they've done or if I'm the first. I do plan on taking the tech on a test drive and I think they already cleaned it for me...I went by today to check in on them and show off my awesome YAris loaner. They said it was pretty much ready but they ran out of super coolant and were waiting on a fed-ex delivery. Said it should be ready in the morning. Thanks again guys. I'll have it broken in pretty quicky, a few weeks at most. Nice and easy for the next little bit....by the way, stupid question here.....do they reset the odometer? Like I said, I know it's a stupid question, but I was just wondering.
They didn't reset my odometer.
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Old 08-11-2009, 10:31 PM   #427
Celly
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Quote:
Originally Posted by EVL1 View Post
do they reset the odometer? Like I said, I know it's a stupid question, but I was just wondering.
Haha.. no... Odometer is miles on a chassis/vin -- not an engine. And it's higly illegal to mess with...

It would of been nice tho...
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Old 08-12-2009, 07:40 AM   #428
EVL1
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Default Didn't think so....

Quote:
Originally Posted by Celly;
Haha.. no... Odometer is miles on a chassis/vin -- not an engine. And it's higly illegal to mess with...

It would of been nice tho...
I didn't think so, but thought I'd ask anyway. Never had to deal withthis specific issue with any of my previous cars, whic were all Toyota's.....just not Yaris's. Did they offer any further warranty on the motor or is that just covered under the standard powertrain warranty stil? I think I kow the answer to that one all ready too.....oh well. Have a good one and I hope to be driving my WRX today.
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Old 08-12-2009, 06:06 PM   #429
cecilia
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confirmed today -

08/08 build date
16,565 miles
VİN 5024**

was waiting for it to happen
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Old 08-12-2009, 07:44 PM   #430
EVL1
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Quote:
Originally Posted by cecilia View Post
confirmed today -

08/08 build date
16,565 miles
VİN 5024**

was waiting for it to happen
Damn. Sorry to hear it cecilia. It is heartbreaking I know. Good luck. Pick mine up in the am. Hope it's better than when I bought it.....fingers crossed.....
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Old 08-12-2009, 07:47 PM   #431
peglegsteve
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Quote:
Originally Posted by cecilia View Post
confirmed today -

08/08 build date
16,565 miles
VİN 5024**

was waiting for it to happen
Sorry to hear that. You were getting up there in mileage. It sucks, but hopefully it's as painless for you as it was for me.
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Old 08-12-2009, 07:48 PM   #432
peglegsteve
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Quote:
Originally Posted by EVL1 View Post
Pick mine up in the am. Hope it's better than when I bought it.....fingers crossed.....
Good luck! Mine didn't feel the same at first, but after about 300-400 miles, it feels the same as before.
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Old 08-12-2009, 07:56 PM   #433
EVL1
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Quote:
Originally Posted by peglegsteve View Post
Good luck! Mine didn't feel the same at first, but after about 300-400 miles, it feels the same as before.
I hope so. I drive a lot, 100 mi a day on average. I should know pretty quickly what's up. I just can't wait to get out of this stupid a## Yaris. The WRX should feel like a freaking rocket ship, wether it's fixed all the way or not. I'll keep you all posted.
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Old 08-13-2009, 12:10 AM   #434
krzyray
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Question

So if you plan to buy a WRX 09, what build date would be a safe one? Anything after 07/08 - 09/08 ?

Are all current 09 WRX's on dealer lots fixed you think?

Or don't even try, just wait for the 2010 ?
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Old 08-13-2009, 12:19 AM   #435
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Quote:
Originally Posted by cecilia View Post
confirmed today -

08/08 build date
16,565 miles
VİN 5024**

was waiting for it to happen
I'm right behind you. Build 8/08 502XXX. LB on order. No hassle from SOA apparently. Dealer surprised by fast approval. 6975 miles (I was just due for my next service - bought the service plan and Gold warranty).
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Old 08-13-2009, 12:22 AM   #436
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Quote:
Originally Posted by dlessor1 View Post
I think I will be purchasing an extended warranty right when I hit 35,000 miles now.....

Wouldn't the Powertrain Warranty (5 years or 60,000 miles) cover this problem?
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Old 08-13-2009, 12:25 AM   #437
blackjak
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Quote:
Originally Posted by krzyray View Post
So if you plan to buy a WRX 09, what build date would be a safe one? Anything after 07/08 - 09/08 ?

Are all current 09 WRX's on dealer lots fixed you think?

Or don't even try, just wait for the 2010 ?
I'd sample a few if you're not too far - got mine at Puente Hills Subaru. Subaru of Monrovia has a new one today I believe as I saw it while dealing with my dead engine. Open the driver door and find the black tag! Anything in 2009 would be awesome based on my reading of the forums and the failure list. Bottom line, though, is that this model is a hoot to drive. It's worth the search
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Old 08-13-2009, 01:11 AM   #438
peglegsteve
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Quote:
Originally Posted by krzyray View Post
So if you plan to buy a WRX 09, what build date would be a safe one? Anything after 07/08 - 09/08 ?

Are all current 09 WRX's on dealer lots fixed you think?

Or don't even try, just wait for the 2010 ?
I'd go for anything built in 2009 at least.
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Old 08-13-2009, 06:09 AM   #439
EVL1
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Quote:
Originally Posted by krzyray View Post
So if you plan to buy a WRX 09, what build date would be a safe one? Anything after 07/08 - 09/08 ?

Are all current 09 WRX's on dealer lots fixed you think?

Or don't even try, just wait for the 2010 ?
I concur with the others.....any 09 build date would be awesome. The problem seems to be mostly cars built 07/08, 08/08 (my build date) an 09/08. Look on the VIN plate in the lower part of the driverside door well, that will tell you all you need to know. Good luck, the car is a freaking blast to drive when it's running right, even stock it's as quick as previous STI's.
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Old 08-13-2009, 09:43 AM   #440
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Quote:
Originally Posted by EVL1 View Post
I concur with the others.....any 09 build date would be awesome. The problem seems to be mostly cars built 07/08, 08/08 (my build date) an 09/08. Look on the VIN plate in the lower part of the driverside door well, that will tell you all you need to know. Good luck, the car is a freaking blast to drive when it's running right, even stock it's as quick as previous STI's.
Yup -- we really can call the all clear on everything after 09/08... If it was going to happen, it would of for sure by now.
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Old 08-13-2009, 01:55 PM   #441
blackjak
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Quote:
Originally Posted by Celly View Post
Yup -- we really can call the all clear on everything after 09/08... If it was going to happen, it would of for sure by now.
We veterans (technically, I'm not a vet until I get her back) might have Carfax issues but I don't mind as much because I plan on keeping her since fun cars like this may be sacrificed at the alter of fuel efficiency/carbon etc.

What I wish to know is since we really don't know cause, we really can't predict what will occur with the new engine. What happens if it fails again - will a new LB roll down to my dealer again? Does it depend on when? Subaru would be losing a lot of money on my car I imagine and businesses really don't like to lose money as far as I can tell. I guess I need to ask service some hard questions about future problems...
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Old 08-13-2009, 02:20 PM   #442
Celly
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Quote:
Originally Posted by blackjak View Post
We veterans (technically, I'm not a vet until I get her back) might have Carfax issues but I don't mind as much because I plan on keeping her since fun cars like this may be sacrificed at the alter of fuel efficiency/carbon etc.

What I wish to know is since we really don't know cause, we really can't predict what will occur with the new engine. What happens if it fails again - will a new LB roll down to my dealer again? Does it depend on when? Subaru would be losing a lot of money on my car I imagine and businesses really don't like to lose money as far as I can tell. I guess I need to ask service some hard questions about future problems...
We know the exact cause... Due to a casting issues with the new rod bearings.

The main difference between the old lead bearings, and new silver bearings, is the lead ones are a tad more forgiving -- Silver bearings need to be produced to extreme tolerances, and at much cleaner environment... Subaru failed to make those adjustments properly after the change.

Once the issue was detected, they corrected it. Apparently, very silently...
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Old 08-13-2009, 02:57 PM   #443
EVL1
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Quote:
Originally Posted by blackjak View Post
We veterans (technically, I'm not a vet until I get her back) might have Carfax issues but I don't mind as much because I plan on keeping her since fun cars like this may be sacrificed at the alter of fuel efficiency/carbon etc.

What I wish to know is since we really don't know cause, we really can't predict what will occur with the new engine. What happens if it fails again - will a new LB roll down to my dealer again? Does it depend on when? Subaru would be losing a lot of money on my car I imagine and businesses really don't like to lose money as far as I can tell. I guess I need to ask service some hard questions about future problems...
Celly's right, bad castings of the rod bearings. Just got my car back this morning.....WOOHOO!!! Seems to be all good as new, thus far. I've put about 50 miles on it today in traffic and on the highway. Seems to be running great, thus far and tying this while kocking very hard on wood. Only time will tell from here. As far as the "what if" this happens again, or something else breaks due to the original problem, you can bet SoA willbe taking care of that too. Without and extended warranty, these issues are all covered under the standard powertrain warranty, and further if you get the extended warranty (hopefully from Subaru...and if they tell me it's illegal for them to give me an extended warranty, I'm asking them to then sell it to me for a $1.00, more than one way to skin a cat. Anyhow, Blackjack, when you get it back try to forget the horrible week or so you've been without and get back to driving it like it was meant to be driven...after re-break in of course. Good luck and I will keep you all posted on any SoA issues or further problems. Peace out.
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Old 08-13-2009, 09:02 PM   #444
White_Pearl_82
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This is a bit late but here is the info regarding my 09 WRX engine crap out.

Model: 09 WRX 5-door
VIN: JF1GH766X9G802786
Date of Birth: 08/08
Miles at time of crapout: About 7500

My engine never totally failed but there was a faint knocking and I took it in right away. They did find pieces of metal in the oil.
They replaced the whole engine long block. They ran tests on the turbo and showed that no damage was done so they wouldn't replace it.

Runing great since. There is 9000 plus on it now.
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Old 08-14-2009, 01:20 AM   #445
kendrick1980
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Hi
All,

I am a 2008 subaru wrx GHE 2.5L owner in Singapore(South East Asia).
Bought my car in January 2009, been on 16k mileage (August 2009) and had same problem , engine knocking so whole engine need re build!

Sad part is , Subaru distributor won't honour as i change to Fujitsubo Legalis r cat-back exhuast, the exhuast is a certified and acceptable under the Traffic authorities in Singapore!

Thus, i have to bear engine rebuild cost on my own!!!

Wonder if u guys have any advise on justifying the engine failure is generic??

Anyone tried contact to FHI directly??

Rgds,
Ken
Singapore
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Old 08-14-2009, 01:36 AM   #446
Digitalfiend
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All I can suggest is that you make them explain to you how a catback exhaust can cause the bottom end to fail. Sounds like they are taking you for a ride.

Quote:
Originally Posted by kendrick1980 View Post
Hi
All,

I am a 2008 subaru wrx GHE 2.5L owner in Singapore(South East Asia).
Bought my car in January 2009, been on 16k mileage (August 2009) and had same problem , engine knocking so whole engine need re build!

Sad part is , Subaru distributor won't honour as i change to Fujitsubo Legalis r cat-back exhuast, the exhuast is a certified and acceptable under the Traffic authorities in Singapore!

Thus, i have to bear engine rebuild cost on my own!!!

Wonder if u guys have any advise on justifying the engine failure is generic??

Anyone tried contact to FHI directly??

Rgds,
Ken
Singapore
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Old 08-14-2009, 01:45 PM   #447
kendrick1980
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Quote:
Originally Posted by Digitalfiend View Post
All I can suggest is that you make them explain to you how a catback exhaust can cause the bottom end to fail. Sounds like they are taking you for a ride.
Here my story goes :

This is wat happened:

On 10th August while crusing @ 90km/h, my engine oil warning light up, followed by Defi Oil temp and pressure giving warning, temp @ 130 degrees adn pressure at 0...
I pulled over and check my engine oil level but it was ok so i proceed to re crank the engine, it starts but obvious knocking sound was heard from the engine, i called for tow and send the car to agent workshop..Btw, singapore agent is called "motorimage".

After a day of problem finding, they called and informed me my engine requires an overhaul and con rod suspected faulty, but no exact cause was found as yet.
Further to that, they mentioned they are unable to warranty my car as i had changed to aftermarket exhaust (Fujitsubo FGK) althought it is a Jasma Certified, inspection approved and street legal.

Due to warranty void, i must choke up the overhauling charges estimated @ $5k sing dollars!!!
They needed my "green light" by accepting the charges and warranty void before they begin work on dismantling my engine to rectify!
I argued with the service manager i had the car was only 6 months old, at 9k miles but to no avail as their warranty stated no non-geninue subaru parts allowed and installed by 3rd party in 1 clause.

So i search around and come across this issues with 2008,2009Subaru WRX engines which seems to fit my exact engine problem, thus i am gathering all information needed to submit to Consumers Assiociation Singapore to make my stand..

Btw, any idea on the chassis number involved?
Mine is JF1GHEKD38G015784

Also, how is it that there was no annocement by the local agent on any recalls of vehicles?
Was there a cover up by the agent?
Supposing all Engines are manufacted by FHI, Japan???
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Old 08-14-2009, 02:09 PM   #448
Jowie
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Without knowing what the laws regarding warranties are in Singapore, don't know if we can say much if anything to help. In the US, there are laws in place regarding warranties:

http://en.wikipedia.org/wiki/Magnuson-Moss_Warranty_Act

You may want to check to see if there are any similar laws in place in your country.

Quote:
Originally Posted by kendrick1980 View Post
Here my story goes :

This is wat happened:

On 10th August while crusing @ 90km/h, my engine oil warning light up, followed by Defi Oil temp and pressure giving warning, temp @ 130 degrees adn pressure at 0...
I pulled over and check my engine oil level but it was ok so i proceed to re crank the engine, it starts but obvious knocking sound was heard from the engine, i called for tow and send the car to agent workshop..Btw, singapore agent is called "motorimage".

After a day of problem finding, they called and informed me my engine requires an overhaul and con rod suspected faulty, but no exact cause was found as yet.
Further to that, they mentioned they are unable to warranty my car as i had changed to aftermarket exhaust (Fujitsubo FGK) althought it is a Jasma Certified, inspection approved and street legal.

Due to warranty void, i must choke up the overhauling charges estimated @ $5k sing dollars!!!
They needed my "green light" by accepting the charges and warranty void before they begin work on dismantling my engine to rectify!
I argued with the service manager i had the car was only 6 months old, at 9k miles but to no avail as their warranty stated no non-geninue subaru parts allowed and installed by 3rd party in 1 clause.

So i search around and come across this issues with 2008,2009Subaru WRX engines which seems to fit my exact engine problem, thus i am gathering all information needed to submit to Consumers Assiociation Singapore to make my stand..

Btw, any idea on the chassis number involved?
Mine is JF1GHEKD38G015784

Also, how is it that there was no annocement by the local agent on any recalls of vehicles?
Was there a cover up by the agent?
Supposing all Engines are manufacted by FHI, Japan???
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Old 08-14-2009, 03:32 PM   #449
AngelgirlWRX
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Quote:
Originally Posted by AshJWilliams View Post
I didn't mean psychologically. I mean that if you drove it and it felt amiss there are probably very real problems with your vehicle (especially considering that your dealership botched an engine install so badly that it self destructed immediately upon start-up).

Since last December I have had a spun rod bearing cause catastrophic engine failure requiring long block replacement. Ever since then I have noticed an occasional severe hesitation during acceleration, which persists to the present day (as well as a few other abnormalities probably all a result of the factory ECU tune). I have driven for 2 months with intermittent CEL's requiring 4 different trips to my local dealer to presumably resolve (one trip to diagnose, one completely unsuccessful, one to replace secondary air injection valve, one to conduct service on wiring harness/relay/fuses related to secondary air injection valve system). I have made 2 trips to my local dealer for service relating to what I believed to be use or loss of engine coolant; service adviser hypothesized that engine coolant was lost due to specific service procedure conducted and engine coolant level was not restored at the conclusion of service. Upon receiving my vehicle back from the secondary air injection valve replacement service the vehicle was returned to me with an apparent boost leak (or other abnormal high frequency noise from engine bay after turbo spool up), a damaged intercooler, and literally 7 other different pieces of equipment that were not installed properly (not clear to me if defects originated from factory and had not been observed or otherwise originated from dealer service). Bolts were literally missing, fasteners were not fastened, etc.

At that point I documented (including pictures) all of my problems and contacted SOA. Vehicle was returned to dealer for service. Dealer resolved a few of the existing issues but I still have a damaged intercooler, I still have an apparent boost leak (or other abnormal high frequency noise from engine bay after turbo spool up; I've also confirmed this abnormality by driving another 09 WRX Sedan since), and believe it or not (even though I provided pictures demonstrating exactly what defects existed in regard to improperly installed equipment) not all equipment was installed properly!

It's become obvious that my local dealer will be unable to remedy my problems but I'm not sure any other dealers will want to deal with them either. And regardless of that I have developed extremely valid concerns about the reliability and longevity of this vehicle. I have attempted to remain cordial while trying to work with SOA to assist in putting me in another 09 WRX or other Subaru but I'm beginning to feel like they've recently developed a policy of ignoring me. I honestly have no idea how to proceed at this point and I am beginning to feel like my only option is to lawyer up.

Thus the comment "if your experience was similar to mine your vehicle will never be the same again."
We have had multiple problems with our WRX including the remote entry and stereo keys not responding intermittenly (as well as total engine and turbo failure). We have broached the subject with Subaru of America - the rep I spoke with was actually pretty rude and unsympathetic. In fact I had sent in an email detailing all of the issues to them and when she called me to respond, she had not even read my email in full! Anyway, they did contact our dealer who has been helpful and seemingly sincerely wanting to fix the problem. They are trying to work up a deal to replace the vehicle with no cost to us and we are supposed to hear back in a day or two; I will let you know the results.
If you are in California, contact a lemon law attorney. I found one who works for no cost to the customer - they bill the company for their time, and they have a lot of resources to assist you! If Subaru doesn't help us get another car we're going to hire him to help us put together a demand to let us return the car, and if they refuse, you can at least typically get a decent settlement from Subaru which will offset the trade in value if you decide to get another car.
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Old 08-14-2009, 04:27 PM   #450
AshJWilliams
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Quote:
Originally Posted by AngelgirlWRX View Post
We have had multiple problems with our WRX including the remote entry and stereo keys not responding intermittenly (as well as total engine and turbo failure). We have broached the subject with Subaru of America - the rep I spoke with was actually pretty rude and unsympathetic. In fact I had sent in an email detailing all of the issues to them and when she called me to respond, she had not even read my email in full! Anyway, they did contact our dealer who has been helpful and seemingly sincerely wanting to fix the problem. They are trying to work up a deal to replace the vehicle with no cost to us and we are supposed to hear back in a day or two; I will let you know the results.
If you are in California, contact a lemon law attorney. I found one who works for no cost to the customer - they bill the company for their time, and they have a lot of resources to assist you! If Subaru doesn't help us get another car we're going to hire him to help us put together a demand to let us return the car, and if they refuse, you can at least typically get a decent settlement from Subaru which will offset the trade in value if you decide to get another car.
I'm sorry to hear of your troubles; it sounds like we both are in a similar situation.

I thankfully have been treated well by all representatives of Subaru thus far; they have just been very slow to respond (it feels like they are stalling as my first year period ends mid-September). Much like yourself I'm just trying to get in to a fully functional (and reliable) Subaru. I have gone so far as to determine exactly whom to contact (most likely Kahn & Associates out of Cleveland, OH) should I require a lawyer. I'm still hoping to resolve this amiably with SOA; I feel this really is best for both parties (for a number of reasons). If we can resolve it amiably then I'll be rocking a Subaru for some time, otherwise if I have to go after them I'll dump the brand indefinitely and probably end up with a Chevrolet Colorado or Toyota Tacoma near term.

Let me know what happens (via PM if necessary and of course only if you are able); I will do the same.
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