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Old 10-13-2008, 08:44 PM   #26
Mulder
Trust no one
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Chapter/Region: Tri-State
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Quote:
Originally Posted by jakeafi View Post
wow jamie thats big coming from you saying that carter has better service then chaplins, im impressed and surprised
The original post is seven years old.
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Old 02-28-2009, 10:29 PM   #27
SEA_IMPREZA
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I am digging up this old post, just purchased a 2009 OB SE from David N
(works with Joe in the internet side) at Carter Subaru and everything went awesome. Dunno but Dan the finance guy was awesome as well, he gave me the lowdown fast and explained all the warranties available.

I was looking at suby's back for several years and finally jumped on Carter and very please with their sales and finance teams. So 2 thumbs up and I also will back carter with my business.

laters
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Old 03-03-2009, 01:19 PM   #28
Gleep
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I purchased a new 2009 Impreza WRX STi from Joe Spitz at Carter Subaru and it was a smooth low pressure experience. Travis handled the paper work and did a good job.

They will be getting my future business.
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Old 03-14-2009, 10:01 PM   #29
jim j
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I had a terrible experience with carter subaru! In 2003 i bought a brand new legacy outback wagon. the car is a lemon! it now has approx 85,000 miles on it and the head gasket has gone out twice- which i have never had happen once let alone twice!- the computer system crashed and had to be replaced. the mechanics at carter have made mistakes when servicing my car and carter has refused fix the mistakes / reimburse me for having the mistakes fixed elsewhere. Stay away from carter subaru. they sell defective products, employ mechanics that dont know how to repair subarus, and the customer service is the worst. one thing carter subaru did was lose a life long fan and loyal subaru customer. my advice is to avoid carter subaru like the plague, you will be better off for it.
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Old 03-18-2009, 11:46 PM   #30
hhcchen
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Location: Bellevue
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silver

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^^^
but...
eastside subaru is closing down,
and renton walkers subaru has bad reputation...

so... follow subiegal?
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Old 05-25-2009, 01:15 PM   #31
mcp2002
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+1 Thumbs up for Carter. My routine service there has been no problem, and they gave me a free loaner for the day to boot!
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Old 05-27-2009, 02:05 PM   #32
mapleWRX
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Quote:
Originally Posted by dphoenix View Post
you realize how old this post is right? troll..

lmfao.. he fails hard
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Old 10-22-2009, 10:15 PM   #33
Handydads37
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i'm helping a friend with head gaskets and ran into a situation....i'm sure i've done absolutely everything to the T and it won't start....thats how i found this place....i called Carter Subaru and the service guy and he was short and flipant filled with *i don't know*s and abolutely worthless.....my answer was easy....hang up....he doesn't know anything.....according to him....i'll be happy to get this subaru done.....and if the service dept of carter is as good as its employees....i won't be buying anything there
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Old 12-06-2009, 01:58 AM   #34
Finges
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Ordered a 2010 WRX hatchback from Joe Spitz at Carter.. He gave the lowest price in the area. No pressure sales approach.. if you know what you want and you want it at the most competitive price. Go see Joe at Carter. He'll hook you up. Ordered my car 11/3/2009 and picked up on 11/24/2009. Awesome sauce.
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Old 12-09-2009, 10:16 PM   #35
brianha42
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Location: Redmond, WA
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I had a great experience at Carter when I bought my 2005 WRX. Eastside for my 2006 WRX not so much. =[
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Old 12-11-2009, 12:12 AM   #36
CarShopper
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I think some of these praise posts for Carter Subaru are coming from Internet Sales Manager David North under different names. He's doing it over at SubaruOutback forums as well.


I'll never shop Carter Subaru because they managed to talk down to me before I even stopped in.

When I input my information I put a real email but preferred not to disclose my phone number or name on their "Car Finder" feature.

It did not return search results but instead entered me into their contact database. Not a big deal until...

-----Original Message-----
From: Carter Subaru
To:
Sent: Sat, Dec 5, 2009 10:16 am
Subject: Customer Number[xxxxxxxxx] David North@Carter Subaru in Shoreline

No Name.....No Quote!

David North
Fleet/Internet Sales Manager
Carter Subaru (in Shoreline, Seattle)
425-753-9294

Mildly amused at this guy's smarmy tone, I responded:

Dumb website that signs me up for spam instead of returning search results when I input information, no business!

I figured that would be the end of it.

UNTIL...

-----Original Message-----
From: Carter Subaru
To:
Sent: Thu, Dec 10, 2009 8:55 am
Subject: Customer Number[xxxxxxxx] David North@Carter Subaru in Shoreline

Serves you right.......use your real name for real results....

I would totally have considered this dealership as a source for my next car, lack of search results notwithstanding, until the sales rep decided to lecture me about the horrible offense of not dumping all my personal information into a nameless faceless database for his sales contact convenience.

With this type of anti-customer service attitude, where the internet sales manager is put out that I didn't follow their process EXACTLY right rather than treating me politely as a potential customer I wouldn't even consider walking through the door.
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Old 12-16-2009, 04:43 PM   #37
20Twenty
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I <3
5" SRR Louboutins

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I would never recommend Carter to anyone! I went here looking while searching for my first Subaru and brought along a friend who knows them very well. They tried to sell me an STi sitting front and center....which also had a flat tire and its wheels on backwards!

The salespeople at Chaplins were MUCH nicer!
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Old 12-23-2009, 06:03 AM   #38
bani111
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Location: Redmond
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2011 STI
SWP

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Quote:
Originally Posted by CarShopper View Post
I think some of these praise posts for Carter Subaru are coming from Internet Sales Manager David North under different names. He's doing it over at SubaruOutback forums as well.

I'll never shop Carter Subaru because they managed to talk down to me before I even stopped in.
^^^ +1

carter was incredibly rude to me also! they pretty much ensured that i, and anyone i ever talk to, will never go to carter.

even eastside wasn't that bad to me -- eastside was sleazy, but never rude.

chaplin's salespeople are almost disturbingly laid back.
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Old 12-23-2009, 12:09 PM   #39
Kid Icarus
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Urban Gray Metallic

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Thanks for all the opinions! I'll check out Carter and Chaplins
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Old 12-24-2009, 06:37 AM   #40
tyson bichler
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black/lime green

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Quote:
Originally Posted by 20Twenty View Post
I would never recommend Carter to anyone! I went here looking while searching for my first Subaru and brought along a friend who knows them very well. They tried to sell me an STi sitting front and center....which also had a flat tire and its wheels on backwards!

The salespeople at Chaplins were MUCH nicer!
kelly that was Walkers in renton that had all the F'd up cars. every time i've been to carters it was fine
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Old 12-24-2009, 06:38 AM   #41
tyson bichler
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go to chaplins and ask for tim
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Old 12-25-2009, 03:55 AM   #42
bani111
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Quote:
Originally Posted by Kid Icarus View Post
Thanks for all the opinions! I'll check out Carter and Chaplins
i would avoid carter if i were you...
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Old 12-25-2009, 04:52 AM   #43
GlobalWaste
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Quote:
Originally Posted by bani111 View Post
i would avoid carter if i were you...
You're going to have to elaborate... Most of the reviews here are positive and all you said is that they were rude. We don't know if you're partly at fault for that.


[IMG]http://img.photobucket.com/albums/v623/*************/net/8fbd5681.png[/IMG]
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Old 12-28-2009, 02:00 PM   #44
20Twenty
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I <3
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Quote:
Originally Posted by tyson bichler View Post
kelly that was Walkers in renton that had all the F'd up cars. every time i've been to carters it was fine

OH! Thanks Ty. :]] I only go to Eastside and Chaplins now.
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Old 12-29-2009, 12:58 PM   #45
Superorb
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Location: Denver, CO
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86% Operational :(

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Hey Jamie, how do I get in touch with you about a part?
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